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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you want spam delivered to your email account then Teleflora is your company. I ordered flowers from them almost two months ago and have been spammed everyday since then. I have tried to unsubscribe twice (for some stupid reason they claim it takes 10 days for this to have an effect....hey guys, this is 21st century databases....it should be instant). Unsubscribing had no effect....the spam keeps pouring. Teleflora - you need to be more respectful and smarter in dealing with your customers. After receiving more than 50 sp... read more
Business response:
Hello Peter, I am very sorry about this experience. We certainly would like the opportunity to discuss this issue with you, please contact us at XXX-XXX-XXXX so we can assist you. Again, we do apologize for any inconvenience. Best regards, Sue *. Teleflora
I placed an order for flowers to be delivered. They could not deliver flowers on the day they were promised to be delivered. Called Teleflora and they could not get an answer from florist. This has gone on for two days. I asked for the Florist information so I could contact them they were unable to provide this information. They could not give a new delivery time. I asked for a refund they said would take 10 days. I have no flowers no money. This is very bad business. I will never use their service again. I will call a flori... read more
Business response:
Hello Tallye, Please accept our most sincere apologies for the issue you have experienced with our services at Teleflora. We are very sorry that we were unable to locate a florist in your recipient's area that could deliver on the requested date. I have reviewed your order and it has been canceled as requested. A full refund of $67.07 was applied back to your original form of payment as of 8/18/21. Please allow 2 - 10 business days for this to reflect on your billing statement or by 9/1/21. To show our apologies, a 20% fu... read more
The quality of flowers ordered in Teleflora's premium of Magnificent Mauves Bouquet floral arrangement and was beyond disappointing. I felt ripped off when my friend received her flowers for her sister's funeral that consisted primarily of daisies and carnations. I paid for higher end flowers and received the cheapest of substitutions. I did email Teleflora directly and received a generic response that my order may differ from what was pictured. The florist should have sent a bouquet of similar quality not the downgraded pro... read more
Business response:
Hello Andrea, Please accept our sincere apologies for what you ordered not being what was delivered. I understand this is very frustrating. I have issued a full refund in the amount of $123.51; Please allow 2-10 business days or until August 26 for your financial institution to post this to your account. We appreciate you as a valued customer and hope to fulfill your future floral needs. Again, I am so sorry any inconvenience this may have caused you. Kind regards, ********* Teleflora
I purchased an arrangement with a Zen garden theme and the arrangement that was delivered by the local North Carolina florist was not comparable in price nor in the selected flowers. In an attempt to rectify the situation and being a repeat customer I was given only $19 as a credit. This was very disappointing and I would not support this business again. I've also told individuals in my network to rethink before using Teleflora services. I have a picture reflecting what was ordered vs. what was delivered and it is a startlin... read more
Business response:
Hello Patricia, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We are very sorry that you were not satisfied with the arrangement that was delivered. I have reviewed your order and issued a full refund back to your original form of payment in the amount $94.35. Please allow 2 - 10 business days for this to reflect on your billing statement or by 8/20/21. Again, we are very sorry for the issues you have experienced. Please do not hesitate to contact us with any ... read more
Some florists no longer do business with Teleflora but the Teleflora website is still running and accepting orders. Teleflora needs to take down these sites and stop inconveniencing and confusing people
Business response:
Hello Kelly, Please accept our sincere apologies for any trouble you have had with our website. I have let our IT people know and they will be looking into it. Again, we are so sorry. Kind regards, Lauran L. Teleflora
BAD Teleflora business practice. '0' Stars - made me insert a 1 star but does not deserve it. I ordered an arrangement and a specific date for delivery. I waited 2 days past the delivery date to ask the recipient about the flowers I had sent. They were NEVER delivered and Teleflora NEVER told me! BOGUS. I contacted Teleflora **************** to find out what happened. The said the company that was to fulfill the order said there was a payment issue(???). Again BOGUS. I use my Amex via Paypal and the charge went through w... read more
Business response:
Hello MJ, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We are very sorry that your order was not delivered on the correct date as requested. I have reviewed your floral order and a full refund of $74.36 has been issued back to your original form of payment. Please allow 2 -10 business days for this to reflect on your billing statement or by 8/4/21. Again, we are very sorry for the inconvenience. It has been my pleasure to assist you. We appreciate you as a cu... read more
I wish I could give 0 stars. I placed a "Get Well" Flower delivery order on Wednesday first thing in the morning for same-day delivery. Everything was paid up just fine. I realized at the end of the day I should go Track Order and see if the flowers were delivered. No delivery. When I contacted them the next morning they said it will absolutely be delivered that day (Thursday). About mid-day on Thursday they said they'll have to make some cheap substitutions which I said ok to. I checked Friday morning to see if any delivery... read more
Business response:
Hello Manjari, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We are very sorry that your order was not delivered as requested. Unfortunately, I was unable to locate your order in our system with the information provided. Please contact us at X-XXX-XXX-XXXX for further assistance. Best regards, ********* Teleflora
If i could give them zero stars I would. I paid over $100 for the premium version of the "Blossoms in Vogue" bouquet that was supposed to be 14x14 inches and is described below: High-fashion flowers for the style-minded! This modern presentation of multicolored roses and green hydrangea has a tropical feel thanks to the hot color palette and the aspidistra leaves in the vase. Bright green hydrangea and rich green salal leaves mix with hot pink, yellow, and orange bi-color roses in a clear glass cylinder that's lined with... read more
Business response:
Hello Abigail, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We are very sorry that you were not satisfied with the arrangement that was delivered. I have reviewed your order and issued a full refund of $99.97 back to your original form of payment. Please allow 2 - 10 business days for this to reflect on your billing statement or by 8/4/21. Again, we apologize for the inconvenience. We appreciate you as a customer and we hope to continue to serve your floral n... read more
Ordered flowers for my wife on 7/6/2021 for our anniversary paid $68.01. (Order Number: (BBB won't let me post the number) Details: Teleflora's Desert Sunrise Bouquet - Standard < You'll have to look it up, since I can't post photos here) Firstly, the item arrived 1 day late, but the item that was delivered was not even remotely similar to the advertised item. REMOTELY. They have a little 'clause' at the base of the order confirmation that states some items may be substituted sure, I can understand say, not having baby's b... read more
Business response:
Hello Adam, I do want to apologize you have had to go through all this just to get a well-deserved refund. I have gone ahead and issued a full refund in the amount of $68.01. You will see that refund back to your form of payment in 3 different amounts. $13.60 issued on 07/07/2021, $20.40 issued on 07/08/2021, and $34.01 issued today 07/13/2021. It takes 2 to 10 business days from the date of issue to see that back on your form of payment. Again, I am truly sorry for the time you spent trying to get a refund and for the ar... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,176 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.