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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service. Left flowers out in 90+ degree weather. If you were a true floral company you should know whether to leave flowers out like that. Recipient obtained flowers with 75% of them wilted and the flowers not even looking like the picture at all. No satisfied at all! Tried getting in contact with someone about this and the website redirects to a forbidden request error.
Business response:
Hello Daunte, Please accept our sincerest apologies for the issues you have experienced with our services at Teleflora. I have reviewed your order and confirmed that the florist followed the special instructions on the order when completing the delivery. The recipient was not available and as requested the arrangement was left behind the pillar. Again, we apologize for the inconvenience, and we hope to continue to serve you in the future. We appreciate you as a customer. Please contact us for further assistance. Best r... read more
If I can give Teleflora a MINUS-10 I would! This company is a scam! I ordered birthday flowers for my sister. It was confirmed and my money withdrawn. I checked the status on the delivery date and it says the flowers were still with the florist all day. I finally called at 4:45 p.m. and Teleflora said they had until 7 p.m. to deliver the flowers. I remained skeptical but wanted to give them the chance to get it delivered. I get an email later in the evening that they could not fulfill the order and asked for another delivery... read more
Business response:
Hello Vanessa, Please accept our sincerest apologies for the issues you have experienced with our services. I have canceled your order and issued a full refund back to your original form of payment in the total amount of $80.08 which will reflect on your billing statement within 2 - 10 business days or by 5/26/22. We appreciate you as a customer and we hope to continue to serve your floral needs in the future. Please do not hesitate to contact us for further assistance. Best regards, ********. Teleflora
This company is a joke! They have the worst service I have ever experienced from any store in my life. I placed an order to be delivered Fri 5/06/22. I ordered it weeks in advance. They missed the delivery date, then told me it would be delivered that Sat, then they missed that delivery too! Then they told me they'd deliver it Sunday (Mother's Day) but get this... They missed that delivery date too! I talked to over 4 supervisors and more than 6 regular reps and everyone lied saying they guarantee it would be delivered but i... read more
Business response:
Hello Di Zhang, Hello , Thank you for your Teleflora order. We appreciate your business. We are usually able to provide great coverage across the US within our network of florists. We were unable to locate a shop in your recipients area and have canceled your order and refunded you in full. You should see a refund in the amount of $51.72 issued back to your original form of payment within 2-10 business days or by 05/24/2022. Again, please accept our most sincere apologies. If you have any further questions or concerns Best... read more
this this website is a joke, i ordered a floral arrangement for my mom on mother's day since it was the first one without her this year(paid 15 dollars for expedited shipping) . they said they delivered the arrangement i have a ring doorbell it was never delivered. did the live chat the tech apologized gave us some money back and contacted the floral shop saying it would be delivered the following day. the following day has come... nothing. embarrassing , i call the company the floral shop will not answer tele flora's calls ... read more
Business response:
Hello Jordynne, We do apologize that your order was not delivered on the date that you choose. The order has been canceled and a full refund has been issued back to you. Please allow 2-10 business day for that payment to be issued. If you have any questions please fill free to call us at X-XXX-XXX-XXXX. Best regards Marcie S Teleflora
Terrible service. No more. Every time late. But charging for morning delivery. Not recommended at all.
Business response:
Hello Dima, We apologize for the issues with your order. We have issued a full refund back to your card. Please allow 2-10 business days for this to post back to you. You should see that refund by 5/20/2022. Best Regards, Marcie S Teleflora
I am so disappointed in this company as well as angry. I ordered flowers for my mother for mother's day and received an email on Mother's Day that they would be unable to fill my order. My mom lives about 2 1/2 hours from me, is in advanced stages of dementia and lives for flowers, which I try to send every few months. As it was Mother's day i expected a delivery from them and instead got nothing. I will add that I also have a multiply disabled, quadriplegic women in my care who lives with me so I cannot not just jump in my ... read more
Business response:
Hello Wanda, We apologize for the issues with your order. The order was canceled due to local florist being booked up for the holiday. We have issued a full refund back to your card. Please allow 2-10 business days for this to post back to your card. You should see that refund by 5/20/2022. Best Regards, Marcie S Teleflora
I wish i could leave zero stars.These people suck and have no consideration for their customers. I ordered a Mother's Day Boquet the Thursday before Mother's Day. This bouquet was almost $90 and I wanted it delivered on Mother's Day. I checked my order Friday and it was still showing with the florist and was not being delivered until the 12th. What sense does that even make. So I contacted them by email and told them this was unacceptable and either cancel my order or get it delivered on Sunday. I received an email back sayi... read more
Business response:
Hello Kristin, We apologize for the issues with your order. The original delivery date on the order shows for 5/12 per your request we attempted to get this delivered earlier. We have canceled your order and issued a full refund back to your card. Please allow 2-10 business days for this to post back to you. You should see that refund by 5/20. Kindest Regards, Marcie S Teleflora
Leaving a review about Teleflora. Beware this company is a scam!!! Terrible service and disappointment. I ordered a corsage for my daughters prom and they canceled online the day of the event. Even had the nerve to ask me to pay more money to get it delivered by another shop the same day. They are quick to take your money but say that I won't get my refund for 10 days. This company is a fraud and I do not recommend anyone using Tele flora
Business response:
Hello Yetunde, I apologize for the issues with your order. We show that the order was canceled on 5/6 due to no florist in the area being able to fill the order. We have issued a refund back to the card on the order. Please allow 2-10 business days for this to post back to your card. Best Regards Marcie S Teleflora
This is the worst experience. I ordered flowers for my mom and they were supposed to be delivered on 5/5. I even pay extra. Well, as of 8pm on 5/5 she did not have flowers. Called the company and they say the delivery did not happen. That they were going to make sure the shop deliver them on 5/6 early in the morning. Well I call again and nothing, they can not even get a hold of the shop. They can not warranty that they will be deliver. Seriously and they only offer 30% of what I paid and 30%off my next order. Well there wil... read more
Business response:
Hello Sandra, I have reviewed your order and we are continuing to research with the local florist for delivery information. As soon as we hear from them we will contact you. A full refund of $74.87 was applied back to your original from of payment on 5/6/22. Please allow 2 -10 business days for this to reflect on your billing statement or by 5/20/22. It has been a pleasure to assist you. We hope to continue to serve your floral needs. Best regards, Skyler**. Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.