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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use Teleflora!! 1. Flowers delivered looked Nothing like what I ordered. You select an arrangement thinking that is what will be sent. You've spent alot of time selecting the perfect arrangement but they send something totally different without telling you. Teleflora refunded me a very small amount but not to my satisfaction especially since what they sent was not comparable to what I ordered and the arrangement embarrassed me. I would never have selected the arrangement they sent. 2. Do not sign up text or email. I'v... read more
Business response:
Hello Joyce, Please accept our sincere apologies for the wrong arrangement being delivered. I have looked at your order and issued a full refund in the amount of $73.26; please allow 2-10 business days or until February 25 for this to show on your statement. Again, please accept our apology. We appreciate you as a valued customer and look forward to serving your future floral gifts. Kind regards, Lauran L. Teleflora
I have ordered from Teleflora twice and both times they said delivery was attempted on the day delivery was requested and I never received my items. The most recent was for my brothers funeral. I ordered a spray for the alter asked for it to be delivered the day before to allow for any mishaps and of course, I didn't get the order. The day of my brothers funeral I was told it would be delivered between 2-7. I explained I cant postpone a funeral and was left on hold. Needless to say, my brother never had flowers at the alter ... read more
Business response:
Hello Josette, We are very sorry. I have reviewed your order and a full refund of $94.25 has been applied back to your original form of payment as of 1/27/22. Please allow 2 - 10 business days for this to reflect on your billing statement or by 2/10/22. It has been my pleasure to assist you. Please contact us for further assistance. Best regards, ********. Teleflora
If I could give no stars I would. They have cancelled my order three times in three months... they take me off there "fraud list" each time and offer me 50% my next order then never deliver. Best part is they send a 10% email each day after you order but was told they can't send a cancellation email according to their legal department. This business is flawed all the way through. I have never left a review on BBB but this time I had to because of how awful they were. BBB needs to fix their "A" ranking of this business unless... read more
Business response:
Hello Matthew, We are sorry for the issues with your order. I have reviewed your order and confirmed that delivery of a complimentary arrangement is set for today between 7 am and 8 pm. As soon as delivery is completed, we will contact you with confirmation. It has been a pleasure to assist you. Please contact us for further assistance. Best regards, ********. Teleflora
I ordered a blanket of flowers for my Mother's casket. It was to be delivered in 2 days. The night before the flowers were to be delivered, I received an email after 11:00 pm that they were unable to fulfill order and my refund would be in 2 to 7 days!! Not only were we already overwhelmed with the funeral arrangements but now we had to find flowers elsewhere at the last minute! UNACCEPTABLE!!
Business response:
Hello Cynthia, We are sorry for the issues with your order. I have reviewed your order and it has been canceled and a full refund has been applied back to your original form of payment. If you would like, we can have a complimentary arrangement delivered to the family of the deceased at no cost to you. Please contact us with an address for delivery and we will send a fresh arrangement to the recipient. We hope to hear from you. Best regards, ********* Teleflora
did not deliver as I paid for early and could not find the order. It was my anniversary! I don't recommend.
Business response:
Hello Fernando, We apologize that your order was not delivered as requested. I have refunded the early delivery fee of $15.00. Please allow 2-10 days for that to post back to your card. Kindest regards Marcie S Teleflora
1 star is too high of a rating. This is a business that supports and promotes pedophilia. When looking for flowers, I found a disgusting description in the "sweet 16" section. I have a screenshot as proof. Below is a small excerpt from the description. "The term "sweet" is indicative of the innocence and virginity of the girl before she becomes a woman. It is the age of consent in many states, hence it is viewed by many adolescents as an important milestone." Are you kidding me? This is disgusting and completely inappr... read more
Everyone my mother had her 67 birthday which she is on hospice this will be her last birthday. I ordered flowers to have them delivered to her. It's the only thing she wants to look at being she can't go outside. She is completely heart failure only 30% working. I get email flowers been delivered, nope they were not delivered at all. This has ruined everything I had set up for the last celebration she will have. I spent my last dime on this for her. Now I am out money won't be able to eat at all 70 dollars but like I said th... read more
Business response:
Hello Regina, We apologize for the issues with your order. Unfortunately, I was unable to locate a order with the given information. Please contact us at X-XXX-XXX-XXXX so that we may assist you further. Kindest regards Marcie S Teleflora
Ordered two sets of sympathy's flowers for my brothers(38)funeral. One to my mom for the loss of her son from my children and one from my dad. $300 worth of flowers and they were not delivered. Funeral was at 10am and got an email at 9:43am that they would not be delivered. I doubled down on the phone that they would 100% be delivered in time for funeral. They did not seem to care or offer any explanation as to why. This is disgusting. I would highly recommend you avoid this company for any flower arrangements that you depen... read more
I ordered a sympathy assortment for delivery on 1/4. The florist never arrived, but sent me an email as if it was delivered. When I called the next day (1/5) and spoke with a Teleflora agent, they contacted the florist who said it would be delivered that day, as early as possible. As of 4 o'clock when they hadn't arrived, I called Teleflora again. The florist said they couldn't make delivery today (even though they'd promised it) and it would be tomorrow. When I said that was unacceptable and wanted to cancel my order, t... read more
Business response:
Hello Angela, Please accept our sincerest apologies for the issues you have experienced with our services. We are very sorry that the arrangement you selected was not delivered as requested. A full refund was issued back to your original form of payment in the total amount of $57.74 which will reflect on your billing statement within 2 - 10 business days or by 1/24/22. Your complimentary arrangement was delivered to your recipient on 1/6/21. Again, we apologize for the inconvenience. We appreciate you as a customer and we... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,176 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.