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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could rate Teleflora a 0, I would. I ordered a bouquet for my mother that was supposed to be 1 doz long stem red roses. Instead she received daisies, snapdragons, a gerber daisy or two and a few pink roses. Now granted, Teleflora has the right to substitute based on availability. However there is a pretty big difference between long stem red roses and what was delivered including the value not being even close to commensurate.
Business response:
Hello Martha, we apologize for the issues with your order. We have refunded you in the amount of $62.15 and issued a 30% future discount. Please allow 2-10 business days for this to post back to your account. Kindest regard Marcie S Teleflora
I ordered a bouquet, on line from Teleflora, for a friend in a nursing home. When I was told she never got them, I contacted Telaflora who argued that they had been delivered to the front desk. Four employees confirmed nothing was delivered. Two days later they were found left outside in front of an unused exterior door and were wilted. My friend sent me a photo. For $54, the arrangement was pathetic - just a few blooms in a clear vase - no ribbon. I insisted on a refund because I didn't get what I ordered or paid for. They ... read more
STAY AWAY from this company i ordered from Teleflora 4 orders next day delivery as they promise, here is what happened next day around 7PM i got notification that my order has been delivered in front of my house HAND DELIVERED i go outside nothing made bunch of phone calls they dont know what they doing i got notification on my phone from my CC company for 50% refund but the flowers never got delivered
Business response:
Hello Albin, We apologize for the issues with your orders. I have refunded you in full for the two orders that were not delivered. Please allow 2-10 business days for that to post back to your bank. Kindest Regard Marcie S Teleflora
Do not use Teleflora!! 1. Flowers delivered looked Nothing like what I ordered. You select an arrangement thinking that is what will be sent. You've spent alot of time selecting the perfect arrangement but they send something totally different without telling you. Teleflora refunded me a very small amount but not to my satisfaction especially since what they sent was not comparable to what I ordered and the arrangement embarrassed me. I would never have selected the arrangement they sent. 2. Do not sign up text or email. I'v... read more
Business response:
Hello Joyce, Please accept our sincere apologies for the wrong arrangement being delivered. I have looked at your order and issued a full refund in the amount of $73.26; please allow 2-10 business days or until February 25 for this to show on your statement. Again, please accept our apology. We appreciate you as a valued customer and look forward to serving your future floral gifts. Kind regards, Lauran L. Teleflora
I have ordered from Teleflora twice and both times they said delivery was attempted on the day delivery was requested and I never received my items. The most recent was for my brothers funeral. I ordered a spray for the alter asked for it to be delivered the day before to allow for any mishaps and of course, I didn't get the order. The day of my brothers funeral I was told it would be delivered between 2-7. I explained I cant postpone a funeral and was left on hold. Needless to say, my brother never had flowers at the alter ... read more
Business response:
Hello Josette, We are very sorry. I have reviewed your order and a full refund of $94.25 has been applied back to your original form of payment as of 1/27/22. Please allow 2 - 10 business days for this to reflect on your billing statement or by 2/10/22. It has been my pleasure to assist you. Please contact us for further assistance. Best regards, ********. Teleflora
If I could give no stars I would. They have cancelled my order three times in three months... they take me off there "fraud list" each time and offer me 50% my next order then never deliver. Best part is they send a 10% email each day after you order but was told they can't send a cancellation email according to their legal department. This business is flawed all the way through. I have never left a review on BBB but this time I had to because of how awful they were. BBB needs to fix their "A" ranking of this business unless... read more
Business response:
Hello Matthew, We are sorry for the issues with your order. I have reviewed your order and confirmed that delivery of a complimentary arrangement is set for today between 7 am and 8 pm. As soon as delivery is completed, we will contact you with confirmation. It has been a pleasure to assist you. Please contact us for further assistance. Best regards, ********. Teleflora
I ordered a blanket of flowers for my Mother's casket. It was to be delivered in 2 days. The night before the flowers were to be delivered, I received an email after 11:00 pm that they were unable to fulfill order and my refund would be in 2 to 7 days!! Not only were we already overwhelmed with the funeral arrangements but now we had to find flowers elsewhere at the last minute! UNACCEPTABLE!!
Business response:
Hello Cynthia, We are sorry for the issues with your order. I have reviewed your order and it has been canceled and a full refund has been applied back to your original form of payment. If you would like, we can have a complimentary arrangement delivered to the family of the deceased at no cost to you. Please contact us with an address for delivery and we will send a fresh arrangement to the recipient. We hope to hear from you. Best regards, ********* Teleflora
did not deliver as I paid for early and could not find the order. It was my anniversary! I don't recommend.
Business response:
Hello Fernando, We apologize that your order was not delivered as requested. I have refunded the early delivery fee of $15.00. Please allow 2-10 days for that to post back to your card. Kindest regards Marcie S Teleflora
1 star is too high of a rating. This is a business that supports and promotes pedophilia. When looking for flowers, I found a disgusting description in the "sweet 16" section. I have a screenshot as proof. Below is a small excerpt from the description. "The term "sweet" is indicative of the innocence and virginity of the girl before she becomes a woman. It is the age of consent in many states, hence it is viewed by many adolescents as an important milestone." Are you kidding me? This is disgusting and completely inappr... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.