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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spent $69 for something that looked like a $5 bouquet from the grocery store. Worst arrangement I have ever received. That was the premium, I can't begin to imagine what the standard looked like, a dead stick I imagine. I will never purchase anything from here again. Total waste of money.
Business response:
Hello Norman, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We have issued a full refund back to your original form of payment in the amount of $89.19 which will reflect on your billing statement within 2 -10 business days or by 3/11/22. Again, we apologize for the inconvenience, and we hope you will give us another chance to provide you with excellent service in the future. Please do not hesitate to contact us with any questions or concerns. Best regards, ... read more
We decided to end our business with teleflora. Today (2/21/2022) we get a call from a collection agency stating we owe **** dollars. We printed our statements. The statement said amount due was just south of *** dollars and due by 2/25/2022. Teleflora is horrible for any florist starting out.
they advertised same day delivery i went ahead and got some for my spouse they took the $$ out of my card hours later they send me a cancellation email saying they couldnt find a florist when their order confirmation stated it did and that it was w the florist fast fwrd hours later i call abut my refund they say i hadto wait 5-10 business days to see it back im like yall didnt have to wait 5-10b to get it out of my card so they tel me they rlase it and now its up to my bank to credit me i call the bank while on 3 way they to... read more
Business response:
Hello Jessica, we apologize for the issues with your order. We were unable to locate a shop in this area that could fill the order. The order was canceled and a full refund was issued back to you. Refunds are immediate on our end, but may take 2-10 business days to post back to your account. You should see that refund by 3/04/2022. Kindest Regards Marcie S Teleflora
I ordered Flowers, teddy bear, candy, balloons, cards for my wife for valentines day and for her to receive it on that day to no avail my wife didn't receive anything on that day at all this purchase was priced at 195.00 and they stated to me that they can only give me a 30% discount which was terrible I will never use teleflora ever again this was one terrible experience which caused me such a great pain throughout the process.
Business response:
Hello Leon, Please accept our most sincere apologies for the issues you have experienced with our services at Teleflora. We have issued a 50% refund back to your original form of payment in the amount of $97.96 which will reflect on your billing statement within 2 -10 business days or by 3/1/22. Again, we apologize for the inconvenience, and we hope you will give us another chance to provide you with excellent service in the future. Please do not hesitate to contact us with any questions or concerns. Best regards, Sky... read more
I booked flowers a few days ago on Teleflora, I paid extra service fee ****** to make sure it would be delivered on Valentine's day. I also called customer service to confirm it will be delivered on that day. And it's never happened. It's never delivered. The customer service promise is ****, they only reply as delivery will happen between 8am-7pm, and never confirm the delivery will be happened or not; That led me no choice book other flowers outside because when I noticed those customer service promise are ********, tha... read more
Business response:
Hello ****, we apologize for the issues with your order. I have refunded you in full for the order. Please allow 2-10 business days for the refund to post back to your account. Kindest Regards ****** S Teleflora
HORRIBLE!!! DO NOT USE!!! **************** didn't help and spoke little to no English.
Business response:
Hello Kyle, we apologize for the issues with your order. The shop states this was delivered on 2/14. We have issued a refund for the early delivery fee. Please allow 2-10 business days for this to post back to your card. Kindest regard Marcie S Teleflora
If I could rate Teleflora a 0, I would. I ordered a bouquet for my mother that was supposed to be 1 doz long stem red roses. Instead she received daisies, snapdragons, a gerber daisy or two and a few pink roses. Now granted, Teleflora has the right to substitute based on availability. However there is a pretty big difference between long stem red roses and what was delivered including the value not being even close to commensurate.
Business response:
Hello Martha, we apologize for the issues with your order. We have refunded you in the amount of $62.15 and issued a 30% future discount. Please allow 2-10 business days for this to post back to your account. Kindest regard Marcie S Teleflora
I ordered a bouquet, on line from Teleflora, for a friend in a nursing home. When I was told she never got them, I contacted Telaflora who argued that they had been delivered to the front desk. Four employees confirmed nothing was delivered. Two days later they were found left outside in front of an unused exterior door and were wilted. My friend sent me a photo. For $54, the arrangement was pathetic - just a few blooms in a clear vase - no ribbon. I insisted on a refund because I didn't get what I ordered or paid for. They ... read more
STAY AWAY from this company i ordered from Teleflora 4 orders next day delivery as they promise, here is what happened next day around 7PM i got notification that my order has been delivered in front of my house HAND DELIVERED i go outside nothing made bunch of phone calls they dont know what they doing i got notification on my phone from my CC company for 50% refund but the flowers never got delivered
Business response:
Hello Albin, We apologize for the issues with your orders. I have refunded you in full for the two orders that were not delivered. Please allow 2-10 business days for that to post back to your bank. Kindest Regard Marcie S Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,176 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.