This profile has been claimed by the business owner or representative.
Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY...EVER!I would give these scam artists a ZERO star if possible.I called the company to find out where the order was at 5pm PST. They said wait until 7pm, that is when the delivery window closes. At 5:06pm I got a delivery notice, "Handed to customer". No one received the flowers. I asked to speak to a manager and they put me on hold for 20 minutes. The manager said wait until 7pm. On my anniversary where I am to take my wife out for supper by 6pm? Daughter was home and still no delivery. Just after 7,... read more
Business response:
Hello ****, We do apologize for the issues you have had with your order. We have issued a full refund back to your credit card and sent you an email confirmation of the refund. We appreciate you as a customer and hope to assist you again in the future. Please contact us for any further assistance.
I ordered Easter flowers for my Mom last month. They didnt look anything like what I ordered. If this next order ends up the sameit will be my last.
I am extremely disappointed. I chose your bouquet of the day. It was created by a local shop and they probably used the cheapest flowers that they had. I don't know if I would be inclined to shop at Teleflora again.
The only problem I have is with Teleflora is their follow through on redeeming your rewards. I always have to end up calling them to redeem. Very frustrating. One of my floral orders never got delivered and when I called, it still was delayed by 2 daysl I most likely will be changing floral company's .
I am so done with Telelflora. There is always an issue and I should have known better. I ordered the whole works for my daughter's 21st Birthday with Balloons, candy, a stuffed bear, and beautiful flowers. The only problem is that I paid for same-day delivery before the cutoff time and they never arrived. When I called to see when they would be delivered to my daughters' job they said that they had already been delivered or were about to be delivered. This was supposed to be a surprise so when I picked my daughter up I had t... read more
Business response:
Hello *******, I am truly sorry for the issues with your order and the surprise ruined for your daughter's birthday. I have issued you a full refund on the order and sent you a 30% future discount code. Please allow 2 to 10 business days for your refund. Again, I do apologize and if you need anything further please call us at **************. Best regards, ********** Teleflora
I ordered springs has sprung mixed basket with a balloon for a friends birthday and I was horrified at the quality of plant that she received with no balloon. What a shame that I paid so much money for what I thought would be a quality product that was so disappointing.
Business response:
Hello *****,I am sorry for the problems with your floral order. I see that one of our agents responded to your concern via the email we received on 5/2/23. We have issued a refund in the amount of $23.21 along with a future 30% promotional code. If there is anything further that we can assist you with, please let us know by calling **************. We will be happy to assist you.Warmest Regards,******************* Teleflora
Very disappointed that we paid for something that looked nothing like what we ordered online . Instead they delivered a cheap vase and flowers .Buyers beware False advertisement and our family would like our money back .
Business response:
Dear *******, Thank you for contacting Teleflora and we apologize the arrangement was not the arrangement you had requested or similar. I have reviewed your order and refunded the arrangement in full. You will see this posted to your original form of payment in 2 to 10 business days, no later than 5/17/2023. It was a pleasure to assist you and we do hope you will get Teleflora another opportunity to help you with your floral needs. Best Wishes************** , Teleflora
I ordered my flowers for my sons prom and paid a lot for them. They email me back and say they cannot do the flowers and we will refund you part of the money. Why not ALL!! I WANT ALL OF MY MONEY!!!
I should have read the reviews before I ordered. Submitted the order with no issues. Received an email around two or three hours stating that due to extremely high volume of business that they would be unable to deliver to my zip code!! What kind of !@##%^&* is that? At least a couple other flower websites told me right up front that they couldn't deliver. Wonder how long the refund is going to take? NEVER AGAIN!! Buy local!!
Business response:
Hello *******, I apologize that we were unable to deliver your gift as requested. Although we have an extensive network of member florists, unfortunately, we did not have a florist located in your recipient's area. If you have an alternate address in another area, we would be happy to get this delivered for you. If you need further assistance please reach out to us at **************. Again, we are truly sorry.Best regards, ********** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.