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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this this website is a joke, i ordered a floral arrangement for my mom on mother's day since it was the first one without her this year(paid 15 dollars for expedited shipping) . they said they delivered the arrangement i have a ring doorbell it was never delivered. did the live chat the tech apologized gave us some money back and contacted the floral shop saying it would be delivered the following day. the following day has come... nothing. embarrassing , i call the company the floral shop will not answer tele flora's calls ... read more
Business response:
Hello Jordynne, We do apologize that your order was not delivered on the date that you choose. The order has been canceled and a full refund has been issued back to you. Please allow 2-10 business day for that payment to be issued. If you have any questions please fill free to call us at X-XXX-XXX-XXXX. Best regards Marcie S Teleflora
Terrible service. No more. Every time late. But charging for morning delivery. Not recommended at all.
Business response:
Hello Dima, We apologize for the issues with your order. We have issued a full refund back to your card. Please allow 2-10 business days for this to post back to you. You should see that refund by 5/20/2022. Best Regards, Marcie S Teleflora
I am so disappointed in this company as well as angry. I ordered flowers for my mother for mother's day and received an email on Mother's Day that they would be unable to fill my order. My mom lives about 2 1/2 hours from me, is in advanced stages of dementia and lives for flowers, which I try to send every few months. As it was Mother's day i expected a delivery from them and instead got nothing. I will add that I also have a multiply disabled, quadriplegic women in my care who lives with me so I cannot not just jump in my ... read more
Business response:
Hello Wanda, We apologize for the issues with your order. The order was canceled due to local florist being booked up for the holiday. We have issued a full refund back to your card. Please allow 2-10 business days for this to post back to your card. You should see that refund by 5/20/2022. Best Regards, Marcie S Teleflora
I wish i could leave zero stars.These people suck and have no consideration for their customers. I ordered a Mother's Day Boquet the Thursday before Mother's Day. This bouquet was almost $90 and I wanted it delivered on Mother's Day. I checked my order Friday and it was still showing with the florist and was not being delivered until the 12th. What sense does that even make. So I contacted them by email and told them this was unacceptable and either cancel my order or get it delivered on Sunday. I received an email back sayi... read more
Business response:
Hello Kristin, We apologize for the issues with your order. The original delivery date on the order shows for 5/12 per your request we attempted to get this delivered earlier. We have canceled your order and issued a full refund back to your card. Please allow 2-10 business days for this to post back to you. You should see that refund by 5/20. Kindest Regards, Marcie S Teleflora
Leaving a review about Teleflora. Beware this company is a scam!!! Terrible service and disappointment. I ordered a corsage for my daughters prom and they canceled online the day of the event. Even had the nerve to ask me to pay more money to get it delivered by another shop the same day. They are quick to take your money but say that I won't get my refund for 10 days. This company is a fraud and I do not recommend anyone using Tele flora
Business response:
Hello Yetunde, I apologize for the issues with your order. We show that the order was canceled on 5/6 due to no florist in the area being able to fill the order. We have issued a refund back to the card on the order. Please allow 2-10 business days for this to post back to your card. Best Regards Marcie S Teleflora
This is the worst experience. I ordered flowers for my mom and they were supposed to be delivered on 5/5. I even pay extra. Well, as of 8pm on 5/5 she did not have flowers. Called the company and they say the delivery did not happen. That they were going to make sure the shop deliver them on 5/6 early in the morning. Well I call again and nothing, they can not even get a hold of the shop. They can not warranty that they will be deliver. Seriously and they only offer 30% of what I paid and 30%off my next order. Well there wil... read more
Business response:
Hello Sandra, I have reviewed your order and we are continuing to research with the local florist for delivery information. As soon as we hear from them we will contact you. A full refund of $74.87 was applied back to your original from of payment on 5/6/22. Please allow 2 -10 business days for this to reflect on your billing statement or by 5/20/22. It has been a pleasure to assist you. We hope to continue to serve your floral needs. Best regards, Skyler**. Teleflora
If I could give 0 stars I would. THIS COMPANY IS A SCAM!!!!! I ordered flowers for my grandmothers funeral, I called because I haven't received an email of confirmation. I gave them everything I used to place the order, to be told they don't have an order for me. BUT THEY WERE QUICK to charge my card. When I told them I want a refund, I was told they couldn't because they don't have any of my information in the system. How is that possible if u charged my card I'm confused!
Business response:
Hello Jessica, We are very sorry for the inconvenience. Unfortunately, I have been unable to locate an order for you in our system with the information available. For further assistance, please contact us with your order confirmation number that begins with 222. It has been my pleasure to assist you. We appreciate you as a customer and we hope to continue to serve your floral needs. Please contact us for further assistance. Best regards, Skyler T. Teleflora
Paid premium for a product, and then another premium for an exact day delivery which was offered for the day I needed.. I got a call at 1pm the day it was to be delivered stating that my order could not be delivered this day??!! Thanks for ruining my sisters birthday gift from me. On top of it they first tried to refund less then what I paid.. I messaged and confronted them .. they added the extra difference.. Today i checked my banking and the refund is gone .. These people are scammers .. DO NOT TRUST THEM FOR YOUR SPECIAL... read more
Business response:
Hello Anneissa, I do apologize for the issues you have had. I did look over your order and your refund was issued on April 15th. It takes 2 to 10 business or by 04/29 that you should see this refund. If your refund is not there you will need to contact your bank and seek to advice as to why. I do hope this helps. Again, I am sorry for your issues. Best regard, Sue T. Teleflora
I ordered a deluxe bouquet for my friend since she lives far from me. What I got vs what was delivered was absolutely unacceptable. She received a small bouquet that I could get at the 99 cent store. I sent the company a picture of the bouquet and asked them to honor what they said they were going to deliver. They gave me $12 back. Worst service ever. False advertisement. And for a huge price. The delivery itself was over $17. I never asked for a refund. I wanted them as a business to deliver what I paid for. Ultimate scam... read more
Business response:
Hello Julliette, I am sorry you were not ***** with the arrangement delivered. I have issued you a full refund. You should see that refund in 2 to 10 business days or by 05/02/2022. Again, I do apologize. Best regards, Sue T. Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,176 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.