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Teleflora

2.7
  • Business Services
  • Los Angeles, CA

About this business

Business Services

Location details

11444 W Olympic Blvd, Los Angeles, CA, 90064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.72,286 reviews
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Brenda W's profile image
Brenda W 
3 years ago

Y order was canceled they could not deliver very disappointing wish I new when ordering 

Business response:

Hello *****, we are truly sorry for the cancelation of your order and regret your recent experience with Teleflora. We understand the importance of delivering your chosen floral gift to express your feelings and we're sorry for falling short. Unfortunately, at this time, our local Teleflora florists do not deliver to the recipients address.For this inconvenience, a 30% promotional code has been sent to the email address provided on the order. You must call us at ************** to place your order since the code will not appl... read more

Laura C's profile image
Laura C 
3 years ago

My friend said her flowers did not arrive today for her mothers service. Very disappointed again.. ordered ******** said would be delivered today 

Business response:

Hello *****, I am truly sorry your order did not arrive at the funeral home. Upon checking your order I see the wrong delivery address was on the order and has been corrected to be delivered to a home address today. I again do apologize and if you need anything else please call us at **************. Best regards, ********** Teleflora 

Shirley D's profile image
Shirley D 
3 years ago

I have sent flowers locally & out of town to several people over the past 3 yrs. & also been on the receiving end of flowers. So far, as far as I know, it seems everyone is happy with the flowers. Of course, I may see the local arrangements, but not the out of town ones - cannot be sure they receive what I ordered, just that recipient seemed pleased. I do find their site frustrating to navigate at times though - & the pricing shown, then crossed out, seems contrived. 

John F's profile image
John F 
3 years ago

They emailed me a promo code that expired over a year ago and then proceeded not to acknowledge it after speaking to a customer service rep. 

Business response:

Hello ****, I apologize for the issues with you promo code. We would be more than happy to assist you in placing a order. Please call one of our many agents at **************. We look forward to hearing from you.Best Regards,**************Teleflora 

dana d's profile image
dana d 
3 years ago

My order was placed on a Friday and is still not delivered as of 11 am on Monday. I haven't gotten an update as of Friday when the order was placed at lunchtime. 

Business response:

Hello ****! I see that you have spoken to one of our customer service representatives since posting your concern and confirmation of delivery has been sent to the email address you provided on the order. We are truly sorry for any issues or delays with your floral order and we hope your concerns have been resolved. However, if you need any additional assistance, we will be more than happy to assist you. you may reach us at **************. Looking forward to hearing from you.Warmest Regards,************ Teleflora 

Mabel R's profile image
Mabel R 
3 years ago

Awful. ******* ordered isn't what was delivered. I ordered tulips and they delivered roses that were on there way out! So embarrassing. 

dana d's profile image
dana d 
3 years ago

My order was placed on a Friday and is still not delivered as of 11 am on Monday. I haven't gotten an update as of Friday when the order was placed at lunchtime. 

Business response:

Hello ****! I see that you have spoken to one of our customer service representatives since posting your concern and confirmation of delivery has been sent to the email address you provided on the order. We are truly sorry for any issues or delays with your floral order and we hope your concerns have been resolved. However, if you need any additional assistance, we will be more than happy to assist you. you may reach us at **************. Looking forward to hearing from you.Warmest Regards,************ Teleflora 

Shirley D's profile image
Shirley D 
3 years ago

I have sent flowers locally & out of town to several people over the past 3 yrs. & also been on the receiving end of flowers. So far, as far as I know, it seems everyone is happy with the flowers. Of course, I may see the local arrangements, but not the out of town ones - cannot be sure they receive what I ordered, just that recipient seemed pleased. I do find their site frustrating to navigate at times though - & the pricing shown, then crossed out, seems contrived. 

Connie W's profile image
Connie W 
3 years ago

I just ordered flowers for my mother for Mothers Day hope they arrive when I want them to. I ordered ahead of time this month and wanted ******* delivered on the day of her birthday which was **** and the flowers arrived on ****. My mother questioned if I even knew when her birthday was. 

Business response:

Hello ******, I am truly sorry your order was delivered on the wrong date. I have refunded you 30% as well as issued a 30% future discount code. This was sent to the email address we have on your order. Again, I do apologize and we look forward to delivering your mom's Mother's day bouquet. If you need anything else please reach out to us at ************** or email **************************************************************************** regards,********** Teleflora 

Frequently asked questions about Teleflora

How is Teleflora rated?

Teleflora has a 2.7 star rating with 2,286 reviews. 

When is Teleflora open?

Teleflora is open now. It will close at 5:00 p.m.