This profile has been claimed by the business owner or representative.
Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I informed Teleflora, ahead of the order delivery time, that recipient is deathly allergic to carnations so not to include them. They did it anyway and my friend had an immediate allergic reaction. There resolution was to give me 30% off my NEXT order. Very unprofessional
I will give you a review after they are delivered, and I see the finished product - Key will be meeting my specific delivery needs.
I am completely disappointed in the arrangement that I selected, it is NOTHING like the photo that you provide on YOUR web site. Have you seen the photo posted on your web site for these flowers? I am sure, if you were to order this product and received what I have received you would be as upset as I am. I did not ask for a refund, or replacement. I just wanted a decent pretty flower arrangement and what was received was not even close. I could have gotten a much nice bouquet of flowers from my local grocery store for much c... read more
Business response:
Hello ****,Please accept our sincerest apologies for the arrangement that was delivered. As stated before, the florist followed our substitution policy. If you have any further questions or concerns, please feel free to contact us at ************.Kind regards,****************Teleflora
I chose Teleflora for same day delivery. Was not same day
Terrible customer service. Had multiple orders cancelled. Last order was for my fathers funeral and order was cancelled on day of delivery. DO NOT USE THIS SERVICE. the prices seem great but go local or any other web service before Teleflora. Service rep was unable to even understand my concerns let alone do anything to ensure I would receive the arrangement I paid for
Very disappointed! It was my daughter's 21st birthday, the order arrived the day after. I called and left email inquiring where the delivery was no one ever contacted me. Flowers lasted a week, not worth it at all.
Very disappointed! It was my daughter's 21st birthday, the order arrived the day after. I called and left email inquiring where the delivery was no one ever contacted me. Flowers lasted a week, not worth it at all.
paid extra for a delivery by 1:00 pm did not arrive until 3:38 pm and it did not look like what was advertised. Will NEVER use teleflora again
DO NOT USE THIS COMPANY...EVER!I would give these scam artists a ZERO star if possible.I called the company to find out where the order was at 5pm PST. They said wait until 7pm, that is when the delivery window closes. At 5:06pm I got a delivery notice, "Handed to customer". No one received the flowers. I asked to speak to a manager and they put me on hold for 20 minutes. The manager said wait until 7pm. On my anniversary where I am to take my wife out for supper by 6pm? Daughter was home and still no delivery. Just after 7,... read more
Business response:
Hello ****, We do apologize for the issues you have had with your order. We have issued a full refund back to your credit card and sent you an email confirmation of the refund. We appreciate you as a customer and hope to assist you again in the future. Please contact us for any further assistance.
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.