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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. Had multiple orders cancelled. Last order was for my fathers funeral and order was cancelled on day of delivery. DO NOT USE THIS SERVICE. the prices seem great but go local or any other web service before Teleflora. Service rep was unable to even understand my concerns let alone do anything to ensure I would receive the arrangement I paid for
Very disappointed! It was my daughter's 21st birthday, the order arrived the day after. I called and left email inquiring where the delivery was no one ever contacted me. Flowers lasted a week, not worth it at all.
Very disappointed! It was my daughter's 21st birthday, the order arrived the day after. I called and left email inquiring where the delivery was no one ever contacted me. Flowers lasted a week, not worth it at all.
paid extra for a delivery by 1:00 pm did not arrive until 3:38 pm and it did not look like what was advertised. Will NEVER use teleflora again
DO NOT USE THIS COMPANY...EVER!I would give these scam artists a ZERO star if possible.I called the company to find out where the order was at 5pm PST. They said wait until 7pm, that is when the delivery window closes. At 5:06pm I got a delivery notice, "Handed to customer". No one received the flowers. I asked to speak to a manager and they put me on hold for 20 minutes. The manager said wait until 7pm. On my anniversary where I am to take my wife out for supper by 6pm? Daughter was home and still no delivery. Just after 7,... read more
Business response:
Hello ****, We do apologize for the issues you have had with your order. We have issued a full refund back to your credit card and sent you an email confirmation of the refund. We appreciate you as a customer and hope to assist you again in the future. Please contact us for any further assistance.
I ordered Easter flowers for my Mom last month. They didnt look anything like what I ordered. If this next order ends up the sameit will be my last.
I am extremely disappointed. I chose your bouquet of the day. It was created by a local shop and they probably used the cheapest flowers that they had. I don't know if I would be inclined to shop at Teleflora again.
The only problem I have is with Teleflora is their follow through on redeeming your rewards. I always have to end up calling them to redeem. Very frustrating. One of my floral orders never got delivered and when I called, it still was delayed by 2 daysl I most likely will be changing floral company's .
I am so done with Telelflora. There is always an issue and I should have known better. I ordered the whole works for my daughter's 21st Birthday with Balloons, candy, a stuffed bear, and beautiful flowers. The only problem is that I paid for same-day delivery before the cutoff time and they never arrived. When I called to see when they would be delivered to my daughters' job they said that they had already been delivered or were about to be delivered. This was supposed to be a surprise so when I picked my daughter up I had t... read more
Business response:
Hello *******, I am truly sorry for the issues with your order and the surprise ruined for your daughter's birthday. I have issued you a full refund on the order and sent you a 30% future discount code. Please allow 2 to 10 business days for your refund. Again, I do apologize and if you need anything further please call us at **************. Best regards, ********** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.