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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AN ADVERTISING SCAM.SENT A POST CARD FOR 25% WITH A PROMO CODE.ALSO USED REWARDS IN MY ACCOUNT FOR ***** OFF.NEITHER WENT THRU - 20 MINUTES ON THE ***** WITH CUSTOMER SERVICE INTHE ***********, THEY PROMISED TO CREDIT BOTH - THEY DID NEITHER.SHOULD HAVE USED 1-800-FLOWERS
Terrible! I ordered flowers for my friend they were not what I ordered and terrible quality! I will never use them again! I am highly disappointed!
Terrible! I ordered flowers for my friend they were not what I ordered and terrible quality! I will never use them again! I am highly disappointed!
I canceled my order when the $22.98 "service fee" was added on top of the delivery fee. No actual human or customer service department to contact, other than by email - which is too late. Won't be using again. I found a local florist to answer the phone.
Business response:
Hello ****. I am so very sorry about the issues you have had with our company. Actually, there is no delivery fee; only the service fee which is the fee to wire your order out to a local florist in your recipient's area and also covers any service issues. I apologize that no one answered the phone as we are experiencing a higher call volume due to the upcoming holiday. I hope that you will change your mind and give Teleflora another chance to give you the experience that you deserve in the future. Warm regards, *************... read more
No rating until the recipient actually receives the flowers i have sent for Mothers Day
Business response:
Hello **** Thank you so very much for your Teleflora order. We strive to provide excellent service to all of our customers every day. Thank you for giving our company the opportunity to earn a 5 star review from you. We look forward to serving your future floral needs. Thank you again. Warm regards, ************** Teleflora
I informed Teleflora, ahead of the order delivery time, that recipient is deathly allergic to carnations so not to include them. They did it anyway and my friend had an immediate allergic reaction. There resolution was to give me 30% off my NEXT order. Very unprofessional
I will give you a review after they are delivered, and I see the finished product - Key will be meeting my specific delivery needs.
I am completely disappointed in the arrangement that I selected, it is NOTHING like the photo that you provide on YOUR web site. Have you seen the photo posted on your web site for these flowers? I am sure, if you were to order this product and received what I have received you would be as upset as I am. I did not ask for a refund, or replacement. I just wanted a decent pretty flower arrangement and what was received was not even close. I could have gotten a much nice bouquet of flowers from my local grocery store for much c... read more
Business response:
Hello ****,Please accept our sincerest apologies for the arrangement that was delivered. As stated before, the florist followed our substitution policy. If you have any further questions or concerns, please feel free to contact us at ************.Kind regards,****************Teleflora
I chose Teleflora for same day delivery. Was not same day
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.