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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not ask me feedback when my flowers haven't been delivered yet. I will say this..If I had seen the below reviews first I would have used this service.
I have used Teleflora many times over the years. Of course everyone just says thank you for the beautiful flowers. Well.. I did order Mother's Day flowers for my mom to be delivered on Friday 5-12-23. Ordered a beautiful arrangement and paid in the area of $100.00. Well whatever florist got the money. Sure did not deliver what I ordered. And it definitely wasn't worth the price. Didn't even have their company name phone or address available if there was a problem. NOT HAPPY AT ALL. My sister happened to be at her house as I ... read more
I have used Teleflora many times over the years. Of course everyone just says thank you for the beautiful flowers. Well.. I did order Mother's Day flowers for my mom to be delivered on Friday 5-12-23. Ordered a beautiful arrangement and paid in the area of $100.00. Well whatever florist got the money. Sure did not deliver what I ordered. And it definitely wasn't worth the price. Didn't even have their company name phone or address available if there was a problem. NOT HAPPY AT ALL. My sister happened to be at her house as I ... read more
Price change. Advertise one price pay more at checkout. Fees should be clearly stated. I thought that this was illegal.
Business response:
Hello *****,Please accept our sincere apologies for the experience you have had with Teleflora. The added on expense is a service fee which is for delivery fees, our placing and taking care of your order from time of receiving until it is delivered. Should you have any concerns or questions, please contact us at ************ or email us at ************************************************************************ Kind regards,****************Teleflora
I ordered an arrangement for valentines day and what was delivered was a "congratulations on your baby girl". They couldn't fix the error the same day so I had to reorder and have my delivery arrive the day after the holiday. I'm trying them again since I've a credit for that error and will let you know how that goes!
Business response:
Hello *****,Thank you for your review. Please accept our sincere apologies for the inconvenience you experienced at Valentine's **** We look forward to serving you better at Mother's **** If you have any questions or concerns, please contact **. Kind regards,****************Teleflora
Not what I ordered at all. A bit roughed up on delivery
Business response:
Hello ****, I am truly sorry you did not get what you ordered. I have issued a full refund on the order. Please allow 2 to 10 business days to see that refund. It has been my pleasure to assist you today and if you need anything further please call us at ************** or email us at ************************************************************************ Best regards, ********** Teleflora
My floral order was to be delivered on yesterday, as of today I have not received a confirmation that the recipient has received the order I purchased. Please give me an update.
Order never arrived on time! After the time both orders were suppose to arrive, I get contacted that one order will not arrive. The other order still has not arrived. Will never do business with them again.
Very disappointed that Teleflora DID NOT include our TEAM NAME when we sent flowers to our boss. She did not realize it came from her staff because she thought it came from the entire company as a whole (only the company name was on the message). We were wondering why she hasn't mentioned anything about receiving it, and that was the REASON! The message only said the Company Name and left off our Team Name!! It didn't even indicate that there is a limit on the no. of characters! Will NOT be using Teleflora next time!
Business response:
Hello *******, I am truly sorry your card message was cut off. I have issued a refund of 30% for the mistake. Please allow 2 to 10 business days to receive that refund. If you need anything further please reach out to us at **************. Again, I do apologize. Best regards, ********** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.