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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful. ******* ordered isn't what was delivered. I ordered tulips and they delivered roses that were on there way out! So embarrassing.
My order was placed on a Friday and is still not delivered as of 11 am on Monday. I haven't gotten an update as of Friday when the order was placed at lunchtime.
Business response:
Hello ****! I see that you have spoken to one of our customer service representatives since posting your concern and confirmation of delivery has been sent to the email address you provided on the order. We are truly sorry for any issues or delays with your floral order and we hope your concerns have been resolved. However, if you need any additional assistance, we will be more than happy to assist you. you may reach us at **************. Looking forward to hearing from you.Warmest Regards,************ Teleflora
I have sent flowers locally & out of town to several people over the past 3 yrs. & also been on the receiving end of flowers. So far, as far as I know, it seems everyone is happy with the flowers. Of course, I may see the local arrangements, but not the out of town ones - cannot be sure they receive what I ordered, just that recipient seemed pleased. I do find their site frustrating to navigate at times though - & the pricing shown, then crossed out, seems contrived.
I just ordered flowers for my mother for Mothers Day hope they arrive when I want them to. I ordered ahead of time this month and wanted ******* delivered on the day of her birthday which was **** and the flowers arrived on ****. My mother questioned if I even knew when her birthday was.
Business response:
Hello ******, I am truly sorry your order was delivered on the wrong date. I have refunded you 30% as well as issued a 30% future discount code. This was sent to the email address we have on your order. Again, I do apologize and we look forward to delivering your mom's Mother's day bouquet. If you need anything else please reach out to us at ************** or email **************************************************************************** regards,********** Teleflora
My order was canceled because it was questionable? My cousin died and I just want to order flowers for her. So... thanks.
Business response:
Hello ********, I am truly sorry your order was canceled. I understand how frustrating that can be, but our system saw something questionable with the order and was canceled for your protection. You can call us at ************** and we can get this reinstated for you. Again, I do apologize and we look forward to assisting you with this. Best regards, ********** Teleflora
You have delivered yet so defer my rating until after you have delivered.
I am extremely disappointed in this company. I placed an order and it was cancelled the day of promised delivery. Of course, a 25% discount was extended to me for my next order. This is impossible to use as where I need to send flowers at this time is a location they are unable to service. To put it bluntly, I will never use Teleflora again. How can you ever know if you can send someone a gift? This information should be provided at the time of purchase not when you are expecting it to be delivered. I have used 1 star as a r... read more
Business response:
Hello ******, Thank you for your Teleflora order. We appreciate your business. We are usually able to provide great coverage across the ** within our network of florists. We were unable to locate a shop in your recipients are and have canceled your order and refunded you in full. You should see a refund issued back to your original form of payment within **** business days. Again, please accept our most sincere apologies. If you have any further questions or concerns Best regard *******************;
Guaranteed same day deliverybut the delivery never arrived. I would not use them again. Scam.
Business response:
<p>Hello ****, I apologize that your order was not delivered on the date requested. We did contact you by email and left you a voicemail. The delivery date has been updated to May 1st. I have issued a 30% refund in the amount of $28.29 for the inconvenience this has caused. Please let us know if we can be of further assistance.</p><p></p><p>Best Regards,</p><p>**************</p><p>Teleflora</p>
Not sure. Status of my order has been the same for the last 3 hours. Placed it before 9:30 am. 1:25pm status has not changed.
Business response:
Dear ******, We apologize our system does not change status until we are updated by the florist. I have reviewed your order and I do see the order was delivered on the date requested April 29, 2023. We appreciate you as a customer and we hope to continue to serve you in the future. Please contact us for any further assistance. Best regards, ******, Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.