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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered springs has sprung mixed basket with a balloon for a friends birthday and I was horrified at the quality of plant that she received with no balloon. What a shame that I paid so much money for what I thought would be a quality product that was so disappointing.
Business response:
Hello *****,I am sorry for the problems with your floral order. I see that one of our agents responded to your concern via the email we received on 5/2/23. We have issued a refund in the amount of $23.21 along with a future 30% promotional code. If there is anything further that we can assist you with, please let us know by calling **************. We will be happy to assist you.Warmest Regards,******************* Teleflora
Very disappointed that we paid for something that looked nothing like what we ordered online . Instead they delivered a cheap vase and flowers .Buyers beware False advertisement and our family would like our money back .
Business response:
Dear *******, Thank you for contacting Teleflora and we apologize the arrangement was not the arrangement you had requested or similar. I have reviewed your order and refunded the arrangement in full. You will see this posted to your original form of payment in 2 to 10 business days, no later than 5/17/2023. It was a pleasure to assist you and we do hope you will get Teleflora another opportunity to help you with your floral needs. Best Wishes************** , Teleflora
I ordered my flowers for my sons prom and paid a lot for them. They email me back and say they cannot do the flowers and we will refund you part of the money. Why not ALL!! I WANT ALL OF MY MONEY!!!
I should have read the reviews before I ordered. Submitted the order with no issues. Received an email around two or three hours stating that due to extremely high volume of business that they would be unable to deliver to my zip code!! What kind of !@##%^&* is that? At least a couple other flower websites told me right up front that they couldn't deliver. Wonder how long the refund is going to take? NEVER AGAIN!! Buy local!!
Business response:
Hello *******, I apologize that we were unable to deliver your gift as requested. Although we have an extensive network of member florists, unfortunately, we did not have a florist located in your recipient's area. If you have an alternate address in another area, we would be happy to get this delivered for you. If you need further assistance please reach out to us at **************. Again, we are truly sorry.Best regards, ********** Teleflora
Y order was canceled they could not deliver very disappointing wish I new when ordering
Business response:
Hello *****, we are truly sorry for the cancelation of your order and regret your recent experience with Teleflora. We understand the importance of delivering your chosen floral gift to express your feelings and we're sorry for falling short. Unfortunately, at this time, our local Teleflora florists do not deliver to the recipients address.For this inconvenience, a 30% promotional code has been sent to the email address provided on the order. You must call us at ************** to place your order since the code will not appl... read more
My friend said her flowers did not arrive today for her mothers service. Very disappointed again.. ordered ******** said would be delivered today
Business response:
Hello *****, I am truly sorry your order did not arrive at the funeral home. Upon checking your order I see the wrong delivery address was on the order and has been corrected to be delivered to a home address today. I again do apologize and if you need anything else please call us at **************. Best regards, ********** Teleflora
I have sent flowers locally & out of town to several people over the past 3 yrs. & also been on the receiving end of flowers. So far, as far as I know, it seems everyone is happy with the flowers. Of course, I may see the local arrangements, but not the out of town ones - cannot be sure they receive what I ordered, just that recipient seemed pleased. I do find their site frustrating to navigate at times though - & the pricing shown, then crossed out, seems contrived.
They emailed me a promo code that expired over a year ago and then proceeded not to acknowledge it after speaking to a customer service rep.
Business response:
<p>Hello ****, I apologize for the issues with you promo code. We would be more than happy to assist you in placing a order. Please call one of our many agents at **************. We look forward to hearing from you.</p><p></p><p>Best Regards,</p><p>**************</p><p>Teleflora</p>
My order was placed on a Friday and is still not delivered as of 11 am on Monday. I haven't gotten an update as of Friday when the order was placed at lunchtime.
Business response:
Hello ****! I see that you have spoken to one of our customer service representatives since posting your concern and confirmation of delivery has been sent to the email address you provided on the order. We are truly sorry for any issues or delays with your floral order and we hope your concerns have been resolved. However, if you need any additional assistance, we will be more than happy to assist you. you may reach us at **************. Looking forward to hearing from you.Warmest Regards,************ Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.