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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No vase came with the order?!I ordered a Zen arrangement no vase? For mothers day? what an embarrassing order. $70 for a zen arrangement and no vase came with it
total incompetence Ordered flowers on Friday to be delivered on Sunday, I was given the choice of Sunday and they changed it to Monday with absolutely NO Notice until I clicked on the tracking- customer service said it was an error on agent that put order through!!!!That doesn't help the fact that mistake was made. This was for an anniversary - husband away from home and wanted this sent to wife's work on their anniversary - Knew I should have ordered from a real florist- Never again
Business response:
Hello *****, I am truly sorry for us not being able to deliver your order. You have been issued a full refund and should see that in 2 to 10 business days. If you need anything further please call ************** or email ************************************************************************ Again, I do apologize.Best regards, ********** Teleflora
I'm unable to leave a review before delivery has occurred. Once delivery has occurred I will revise.
STAY AWAY Paid $90 for a order to be delivered on a Sunday. Website said typical delivery for residential is 7pm. I thought this was odd because most places are closed by then. I called customer service to be told it wasnt coming on time and would be delivered on Monday. I paid extra for Sunday delivery. DO NOT order form here or if you do dont expect it to be delivered on time. **************** didnt seems to care at all. Now I have to wait 24 hours for cancellation to process then another **** business days for my money ba... read more
Business response:
Hello ******, I do apologize that your order could not be delivered on Sunday. I have review the order and it was originally scheduled for delivery on 5/13/2023 and is now scheduled to be delivered today 5/10/2023. I have processed a partial refund for the inconvenience and sent you an email confirmation. We appreciate you as a customer and hope to serve you in the future. Please contact us for any further assistance you may need. Thanks, ******************, Teleflora
Extremely unhappy. I chose this company and a certain type of flowers because it said it would get there same day. They waited to tell me until the end of the day that my order wouldnt get there. Didnt offer a credit/partial refund, just made me choose a new day.
I am at a loss for words! I ordered an arrangement someone special because I was not able to attend a funeral and I was not made aware that they would not deliver until 2 hours before the delivery which left me no time to rebound... also note via email, not a call or anything.Super not happy!!I am soooo disappointed with them!
I have no idea whats being delivered??? But, with family all over the country, and, the other, service wont let me leave the messages I want to? So, thats my ONLY reason why(twice), I chose this site over the other.
I have no idea whats being delivered??? But, with family all over the country, and, the other, service wont let me leave the messages I want to? So, thats my ONLY reason why(twice), I chose this site over the other.
I am so disappointed in this service. Although the floral arrangement I chose for my mothers 84th Bday, I paid extra to have it delivered before 1 pm, it not only did not arrive before the designated time, at the moment I am writing this review, its still is NOT there. I will not order from this company again. To spend over $100 on something, and you don't receive what you pay for is so disheartening to me :( I only gave 1 star because there was no option for "No Stars" Shame on your company, people really work hard for mone... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.