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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not what I ordered, not even close. $104 for something I didn't want.
Horrible service! I placed an order for same day delivery and after waiting till about 5 pm I contacted customer service to see when they would be delivered I was then notified there was an issue with the fees which I had paid $94 for the service only for it not be delivered and the floral shop being closed. I was never contacted by either party to let me know there was an issue with my order.
Business response:
We are terribly sorry for the issue with this order. We were in the process of finding a different florist to deliver since the current shop wanted additional money. We had found a shop that had accepted the order but because of the time it would have needed to be delivered the next day. Customer contacted ** and said she wanted the order cancelled for non-delivery. The order had not been delivered yet, so the customer was refunded in full by ********************** as requested. We consider this issue resolved. Kind Regards,... read more
I'm concerned about my order having this review go to the BBB website. I cant provide an accurate review until I see how this order goes... arrives on the and it is what was ordered. I will adjust my review at that time.
Business response:
Hello ******, Thank you for taking the time to post a review. We are looking forward to it being updated. If you need any assistance please call ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
The flowers I ordered were not what I got. I ordered a purple type arrangement and the flowers we received were orange, sunflowers with minimal purple colors.
Business response:
Hello *****, I am truly sorry you did not get what you ordered. Due to availability, the florist had to do substitutions in order to get your flowers delivered. I see you were compensated on the order for the product being incorrect. Again, I do apologize and if you need anything further please reach out to ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
I will never, ever order from Teleflora again!!! After 40 years I am totally done! Bogus discount codes! **************** is horrendous. Disconnect you, tell me discount code is not valid when I have the card in front of me. $121 for flowers is riduculous as it is and then to top it off with horrendous customer service and lies!!! Zero stars after 40 years! MJ
Business response:
Hello **** ****,I apologize that you have received unsatisfactory service with Teleflora regarding this order, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a 50% refund in the amount of $60.94 issued back to your original form of payment within **** business days or by 5/26/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Tele... read more
I order from teleflora because the price is good for the flowers that are delivered. Its definitely not because of their pricing structure and how they fool you into thinking youre getting a better deal than you are. The sales that they run are cons, which leads me to believe that their ethics are missing. But for some reason I keep coming back to this stupid site
Business response:
Hello *****,I am truly sorry you feel this way. I can assure you our sales are not cons and we strive to make every customer happy. If you have a problem with a recent order please reach out to ** at ************** or email *********************************************************************** We look forward to hearing from you. Best regards, ********** Teleflora
I order from teleflora because the price is good for the flowers that are delivered. Its definitely not because of their pricing structure and how they fool you into thinking youre getting a better deal than you are. The sales that they run are cons, which leads me to believe that their ethics are missing. But for some reason I keep coming back to this stupid site
Business response:
Hello *****,I am truly sorry you feel this way. I can assure you our sales are not cons and we strive to make every customer happy. If you have a problem with a recent order please reach out to ** at ************** or email *********************************************************************** We look forward to hearing from you. Best regards, ********** Teleflora
What I ordered and what was delivered were nowhere near the same thing. Not even the same color pallet! Completely embarrassed because I would have never gotten my mother in law the bouquet that was delivered. I had to re order from another company to save face.
Business response:
Hello *********!I'm sorry for your recent experience with Teleflora. We would welcome the opportunity to resolve any problems you may have had with your recent floral order, including the unsatisfactory arrangement. If you would, please reach out to ** at ************** so we may appropriately assist you. If your concern has been addressed, we'd love to receive your feedback and possibly an increased rating from your initial review. Sincerely, ************, Teleflora.
Did not have a good transaction last time I ordered, never arrived. will give a rating after seeing how this order goes
Business response:
Hello ******************,Thank you for your review. We are looking forward to a 5 star review once your order is delivered. Should you have any questions or concerns, please contact us at ************** or email ** at ************************************************************************ We look forward to serving your future floral needs.Kind regards,******************************************
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.