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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
charging for premium presentation but delivering much less. Never had this issue in past years so I think they have taken a step or two back in reliability.
******* did not meet the expectations as advertised in terms of quantity and also how it looked
I even paid extra for more flowers and I could not believe what my MIL received!! I know that florist can substitute what is available but it is not even close to the description and pictures online!!!!! Also I scheduled for 5/12 but they delivered today 5/11. I am so upset and I will never use them ever again!!
I cant leave a review before the flowers have been delivered.
Business response:
Hello ********,Please accept our apologies for asking for feedback on our services prior to the order being delivered. We do hope you will update your rating once the flowers have been delivered. If you have any questions or concerns, please don't hesitate to contact **.Best Wishes,****** Teleflora
I will never, ever order from Teleflora again!!! After 40 years I am totally done! Bogus discount codes! **************** is horrendous. Disconnect you, tell me discount code is not valid when I have the card in front of me. $121 for flowers is riduculous as it is and then to top it off with horrendous customer service and lies!!! Zero stars after 40 years! MJ
Business response:
Hello **** ****,I apologize that you have received unsatisfactory service with Teleflora regarding this order, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a 50% refund in the amount of $60.94 issued back to your original form of payment within **** business days or by 5/26/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Tele... read more
The Worst Flowers Ever! Order from Local Florists...I ordered a premium arrangement for my mother to be delivered on 05/12/23. The lack of flowers that were delivered were wilted and not even close to the premium arrangement I ordered. Also, being a complete waste, the half dead flowers were delivered on 05/11/23.I live *****+ miles away from my mother and order ****************. I don't know how this company is still in business considering all the negative reviews. I will NEVER place another order to Teleflora - ****** Lea... read more
Business response:
Hello *******************I am truly very sorry for your bad experience with our company. We do appreciate you letting us know about the quality of the flowers. You have been given a full refund for your order and it will be available to you in **** business days or by 05/25/23. I do hope that you will give ** another opportunity in the future to provide you with the excellent service that you and your recipient deserve. Again, my sincerest apologies. Kindest regards,************** Teleflora
The flowers I ordered were not what I got. I ordered a purple type arrangement and the flowers we received were orange, sunflowers with minimal purple colors.
Business response:
Hello *****, I am truly sorry you did not get what you ordered. Due to availability, the florist had to do substitutions in order to get your flowers delivered. I see you were compensated on the order for the product being incorrect. Again, I do apologize and if you need anything further please reach out to ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
I had a hard time putting in my order and I didn't realize that there was a service charge so it cost to much as far as I'm concerned.
I'm concerned about my order having this review go to the BBB website. I cant provide an accurate review until I see how this order goes... arrives on the and it is what was ordered. I will adjust my review at that time.
Business response:
Hello ******, Thank you for taking the time to post a review. We are looking forward to it being updated. If you need any assistance please call ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.