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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered an arrangement for valentines day and what was delivered was a "congratulations on your baby girl". They couldn't fix the error the same day so I had to reorder and have my delivery arrive the day after the holiday. I'm trying them again since I've a credit for that error and will let you know how that goes!
Business response:
Hello *****,Thank you for your review. Please accept our sincere apologies for the inconvenience you experienced at Valentine's **** We look forward to serving you better at Mother's **** If you have any questions or concerns, please contact **. Kind regards,****************Teleflora
Not what I ordered at all. A bit roughed up on delivery
Business response:
Hello ****, I am truly sorry you did not get what you ordered. I have issued a full refund on the order. Please allow 2 to 10 business days to see that refund. It has been my pleasure to assist you today and if you need anything further please call us at ************** or email us at ************************************************************************ Best regards, ********** Teleflora
My floral order was to be delivered on yesterday, as of today I have not received a confirmation that the recipient has received the order I purchased. Please give me an update.
Order never arrived on time! After the time both orders were suppose to arrive, I get contacted that one order will not arrive. The other order still has not arrived. Will never do business with them again.
Very disappointed that Teleflora DID NOT include our TEAM NAME when we sent flowers to our boss. She did not realize it came from her staff because she thought it came from the entire company as a whole (only the company name was on the message). We were wondering why she hasn't mentioned anything about receiving it, and that was the REASON! The message only said the Company Name and left off our Team Name!! It didn't even indicate that there is a limit on the no. of characters! Will NOT be using Teleflora next time!
Business response:
Hello *******, I am truly sorry your card message was cut off. I have issued a refund of 30% for the mistake. Please allow 2 to 10 business days to receive that refund. If you need anything further please reach out to us at **************. Again, I do apologize. Best regards, ********** Teleflora
I was ashamed to have my name on this delivery. What was described as a "collectible keepsake" was paper. This order was an embarrassment and just another detail to which I must direct my attention at this most challenging time. Teleflora has lost my business.
My floral order was to be delivered on yesterday, as of today I have not received a confirmation that the recipient has received the order I purchased. Please give me an update.
Not what I ordered at all. A bit roughed up on delivery
Business response:
Hello ****, I am truly sorry you did not get what you ordered. I have issued a full refund on the order. Please allow 2 to 10 business days to see that refund. It has been my pleasure to assist you today and if you need anything further please call us at ************** or email us at ************************************************************************ Best regards, ********** Teleflora
Though my aunt is appreciating having received the flowers from me, I am very dissatisfied with the arrangement. The daisies are a beautiful white, and the posies were supposed to be included, and would have popped with a very vivid pink. However, they were replaced with very pale, pink roses. For the cost, Im just not happy with this particular purchase. ***************************************************************************************************
Business response:
Hello ****,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund in the amount of $80.08 issued back to your original form of payment within **** business days or by 5/24/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.