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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cant leave a review on this order because it hasnt been delivered yet. I can leave a reviews of my last order for my ****** funeral that NEVER arrived.! I want notified to other. I asked my father ** law and he told me they never came. I had to call and the flowers were delivered finally 3 days after the funeral. Hopefully, my MIL gets her flowers Friday.
Business response:
Hello April. I am so very sorry for your previous experience with our company. I hope that this issue has been resolved to your satisfaction. If it hasn't been resolved, please call ** at ************** so that we may discuss and resolve this issue with you.Thank you so very much for your recent order. I know that your mother-in-law will be so very excited to receive your beautiful gift. If you would please be so kind to increase your rating for us after the beautiful flowers are delivered, we would appreciate it very much. ... read more
I placed 2 orders for today and tomorrow. I received a call 3 hours later stating that the florist cannot deliver the flowers until tomorrow-with no reasoning. I call these people and they constantly transfer me from person to person. I asked to get another type of flower delivered and was not able to do that either. Terrible service.
Business response:
Hello *****. I am so very sorry about the recent experience you had with our company. Our goal is to provide excellent service to our customers and we apologize that we fell short on yours. Please accept our sincerest apologies and let ** know if we can do anything to help you in the future.Kindest regards,****** O Teleflora
I can't leave a review until after my mother's flowers are delivered for Mother's Day.
Looking at these reviews, I'm worried about my order. Let's hope it's what I order. I will change my review once I see the product.
On May 4th 2023 I ordered an arrangement from their website and paid $64.13 to be delivered same day. I am out of town so I was unable to see what was actually delivered until 5/10/2023. I was furious when I saw what was actually delivered!! The arrangement was not even close to what I ordered! Cheap flowers were used and I don't even see this acceptable as a suitable substitute! You should be able to provide what is being sold! if this arrangement was not available and they could not even get close, do not send a cheap arra... read more
Business response:
Hello *********,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund in the amount of $64.13 issued back to your original form of payment within **** business days or by 05/25/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Teleflora
Do not ask me feedback when my flowers haven't been delivered yet. I will say this..If I had seen the below reviews first I would have used this service.
I have used Teleflora many times over the years. Of course everyone just says thank you for the beautiful flowers. Well.. I did order Mother's Day flowers for my mom to be delivered on Friday 5-12-23. Ordered a beautiful arrangement and paid in the area of $100.00. Well whatever florist got the money. Sure did not deliver what I ordered. And it definitely wasn't worth the price. Didn't even have their company name phone or address available if there was a problem. NOT HAPPY AT ALL. My sister happened to be at her house as I ... read more
I have used Teleflora many times over the years. Of course everyone just says thank you for the beautiful flowers. Well.. I did order Mother's Day flowers for my mom to be delivered on Friday 5-12-23. Ordered a beautiful arrangement and paid in the area of $100.00. Well whatever florist got the money. Sure did not deliver what I ordered. And it definitely wasn't worth the price. Didn't even have their company name phone or address available if there was a problem. NOT HAPPY AT ALL. My sister happened to be at her house as I ... read more
Price change. Advertise one price pay more at checkout. Fees should be clearly stated. I thought that this was illegal.
Business response:
Hello *****,Please accept our sincere apologies for the experience you have had with Teleflora. The added on expense is a service fee which is for delivery fees, our placing and taking care of your order from time of receiving until it is delivered. Should you have any concerns or questions, please contact us at ************ or email us at ************************************************************************ Kind regards,****************Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.