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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will never, ever order from Teleflora again!!! After 40 years I am totally done! Bogus discount codes! **************** is horrendous. Disconnect you, tell me discount code is not valid when I have the card in front of me. $121 for flowers is riduculous as it is and then to top it off with horrendous customer service and lies!!! Zero stars after 40 years! MJ
Business response:
Hello **** ****,I apologize that you have received unsatisfactory service with Teleflora regarding this order, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a 50% refund in the amount of $60.94 issued back to your original form of payment within **** business days or by 5/26/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Tele... read more
I order from teleflora because the price is good for the flowers that are delivered. Its definitely not because of their pricing structure and how they fool you into thinking youre getting a better deal than you are. The sales that they run are cons, which leads me to believe that their ethics are missing. But for some reason I keep coming back to this stupid site
Business response:
Hello *****,I am truly sorry you feel this way. I can assure you our sales are not cons and we strive to make every customer happy. If you have a problem with a recent order please reach out to ** at ************** or email *********************************************************************** We look forward to hearing from you. Best regards, ********** Teleflora
I order from teleflora because the price is good for the flowers that are delivered. Its definitely not because of their pricing structure and how they fool you into thinking youre getting a better deal than you are. The sales that they run are cons, which leads me to believe that their ethics are missing. But for some reason I keep coming back to this stupid site
Business response:
Hello *****,I am truly sorry you feel this way. I can assure you our sales are not cons and we strive to make every customer happy. If you have a problem with a recent order please reach out to ** at ************** or email *********************************************************************** We look forward to hearing from you. Best regards, ********** Teleflora
What I ordered and what was delivered were nowhere near the same thing. Not even the same color pallet! Completely embarrassed because I would have never gotten my mother in law the bouquet that was delivered. I had to re order from another company to save face.
Business response:
Hello *********!I'm sorry for your recent experience with Teleflora. We would welcome the opportunity to resolve any problems you may have had with your recent floral order, including the unsatisfactory arrangement. If you would, please reach out to ** at ************** so we may appropriately assist you. If your concern has been addressed, we'd love to receive your feedback and possibly an increased rating from your initial review. Sincerely, ************, Teleflora.
Did not have a good transaction last time I ordered, never arrived. will give a rating after seeing how this order goes
Business response:
Hello ******************,Thank you for your review. We are looking forward to a 5 star review once your order is delivered. Should you have any questions or concerns, please contact us at ************** or email ** at ************************************************************************ We look forward to serving your future floral needs.Kind regards,******************************************
On May 4th 2023 I ordered an arrangement from their website and paid $64.13 to be delivered same day. I am out of town so I was unable to see what was actually delivered until 5/10/2023. I was furious when I saw what was actually delivered!! The arrangement was not even close to what I ordered! Cheap flowers were used and I don't even see this acceptable as a suitable substitute! You should be able to provide what is being sold! if this arrangement was not available and they could not even get close, do not send a cheap arra... read more
Business response:
Hello *********,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund in the amount of $64.13 issued back to your original form of payment within **** business days or by 05/25/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Teleflora
I think it is too early to give a review since I have not received the flowers yet and have not even received a confirmation number yet for reference in case there is an issue, just an email asking me to review my purchase. Somewhat confusing.
Business response:
Hello *****!I'm sorry you did not receive your order confirmation email. After reviewing your order, I've sent another order confirmation to the email address you provided. If you do not see it arrive in the inbox, please check your spam folder. I hope this resolves your concern and ask you to reconsider and increase the one-star rating. If there is anything else we can assist you with, please let us know by calling **************.********************* Teleflora
I've had a rough time, as I had a double order with one delivery one day and the other a week later to a different address. I did not receive notice when it was delivered. At least there were no delivery problems. The flower arrangement was greatly received. I asked her to send me a photo (I would like to see how beautiful the $$$ was) I am hoping my 2nd order will be happily received as well, and I will be notified better.
Business response:
Hello **** Thank you so very much for your recent orders. I know your recipient will be so very excited to receive your beautiful gift. I am so very sorry about the issues and inconvenience we have caused you with the first order. We would like to discuss the issues with you so that we may resolve the order to your satisfaction. Please call ** at **************. We hope to hear from you soon.Kindest regards,****** O Teleflora
I ordered a Mother's Day gift for an elderly friend approximately 92 years old. She sent a photo of the item that she received. The item that I ordered from Teleflora featured several roses and other beautiful flowers in a full arrangement. I ordered Deluxe. My friend sent a photo of the item that she had received. The order looked much different with half a dozen yellow daisies, what-appeared-to-be miniature carnations, one visible rose, and a LOT of greenery. It was not as advertised at the Teleflora site.Although I did no... read more
Business response:
********,I apologize for your recent experience with Teleflora. We understand the importance of delivering your chosen floral gift to express your feelings and we're sorry for falling short. If you have any unresolved concerns, please contact ** at ************** so we may appropriately resolve any issues. If your concern has been addressed, we'd love to receive your feedback and possibly an increased rating from your initial review. Warmest Regards, ************, Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.