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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will never, ever order from Teleflora again!!! After 40 years I am totally done! Bogus discount codes! **************** is horrendous. Disconnect you, tell me discount code is not valid when I have the card in front of me. $121 for flowers is riduculous as it is and then to top it off with horrendous customer service and lies!!! Zero stars after 40 years! MJ
Business response:
Hello **** ****,I apologize that you have received unsatisfactory service with Teleflora regarding this order, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a 50% refund in the amount of $60.94 issued back to your original form of payment within **** business days or by 5/26/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Tele... read more
The Worst Flowers Ever! Order from Local Florists...I ordered a premium arrangement for my mother to be delivered on 05/12/23. The lack of flowers that were delivered were wilted and not even close to the premium arrangement I ordered. Also, being a complete waste, the half dead flowers were delivered on 05/11/23.I live *****+ miles away from my mother and order ****************. I don't know how this company is still in business considering all the negative reviews. I will NEVER place another order to Teleflora - ****** Lea... read more
Business response:
Hello *******************I am truly very sorry for your bad experience with our company. We do appreciate you letting us know about the quality of the flowers. You have been given a full refund for your order and it will be available to you in **** business days or by 05/25/23. I do hope that you will give ** another opportunity in the future to provide you with the excellent service that you and your recipient deserve. Again, my sincerest apologies. Kindest regards,************** Teleflora
The flowers I ordered were not what I got. I ordered a purple type arrangement and the flowers we received were orange, sunflowers with minimal purple colors.
Business response:
Hello *****, I am truly sorry you did not get what you ordered. Due to availability, the florist had to do substitutions in order to get your flowers delivered. I see you were compensated on the order for the product being incorrect. Again, I do apologize and if you need anything further please reach out to ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
I had a hard time putting in my order and I didn't realize that there was a service charge so it cost to much as far as I'm concerned.
I'm concerned about my order having this review go to the BBB website. I cant provide an accurate review until I see how this order goes... arrives on the and it is what was ordered. I will adjust my review at that time.
Business response:
Hello ******, Thank you for taking the time to post a review. We are looking forward to it being updated. If you need any assistance please call ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
Not what I ordered, not even close. $104 for something I didn't want.
Horrible service! I placed an order for same day delivery and after waiting till about 5 pm I contacted customer service to see when they would be delivered I was then notified there was an issue with the fees which I had paid $94 for the service only for it not be delivered and the floral shop being closed. I was never contacted by either party to let me know there was an issue with my order.
Business response:
We are terribly sorry for the issue with this order. We were in the process of finding a different florist to deliver since the current shop wanted additional money. We had found a shop that had accepted the order but because of the time it would have needed to be delivered the next day. Customer contacted ** and said she wanted the order cancelled for non-delivery. The order had not been delivered yet, so the customer was refunded in full by ********************** as requested. We consider this issue resolved. Kind Regards,... read more
I'm concerned about my order having this review go to the BBB website. I cant provide an accurate review until I see how this order goes... arrives on the and it is what was ordered. I will adjust my review at that time.
Business response:
Hello ******, Thank you for taking the time to post a review. We are looking forward to it being updated. If you need any assistance please call ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
The flowers I ordered were not what I got. I ordered a purple type arrangement and the flowers we received were orange, sunflowers with minimal purple colors.
Business response:
Hello *****, I am truly sorry you did not get what you ordered. Due to availability, the florist had to do substitutions in order to get your flowers delivered. I see you were compensated on the order for the product being incorrect. Again, I do apologize and if you need anything further please reach out to ** at ************** or email ************************************************************************ Best regards, ********** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.