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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Same as RAK and it has too be 10 words. The + $30 service fee is insane.
Business response:
Hello *****, I am very sorry about the high service fee. The service fee covers finding a florist to hand arrange and hand deliver your flowers locally and goes up during the holiday. We value you as a customer and hope to serve you in the future. Please contact ** if you have any further questions. Thanks, ******************, Teleflora
I ordered Cymbidium Orchids and got something completely different...very unhappy.
Business response:
Hello ***********, I have located your order and verified what you ordered. Please accept my sincere apologies that your item was not delivered as ordered. There is nothing on your order letting us know that what you ordered was unavailable or that any substitutions were needed so you should have gotten exactly what you ordered. You can always reach out to ** directly if there is an issue with your order. I have issued a 50% refund back to your credit card. I have also sent you an email with a one-time future discount for 30... read more
The ordering process was fine but unfortunately the floral arrangement was not as pictured. I ordered the deluxe size and the arrangement was A LOT smaller than expected.
Business response:
Hello *****, I am very sorry about the size of the arrangement. I have issued a 50% refund. We value you as a customer and hope to serve you in the future. Please contact ** for any further questions. Thanks, ******************, Teleflora
Dissappointed with customer service . At first I was told I was out of the delivery range, then the rep told me that it would come before 11AM - 7PM.Information was very vague
terrible experience. will never use this company again. thats all.
Never got my flowers still waiting for them when will I get them
Looked nothing like what I purchased. Very disappointing. Called customer service and they offered me a 30% credit and told me it was because they probably ran out of flowers because Mothers Day is so busy. I guess we shouldnt send flowers on national holidays!
I'm disappointed. Although the flowers arrived in time, they weren't what I ordered 'radiantly red' Tulips with a red bow. They weren't red and had a cheap raffia tie around the vase. They weren't young buds either, they were open and somewhat droopy. My mom deserves better. Not worth the money I paid. ??
Business response:
Hello *****, I do apologize about the arrangement that was received. I have issued a full refund. We value you as a customer and hope to serve you in the future. Please let ** know if there is anything else that we can assist you with. Thanks, ******************, Teleflora
Im fuming!!!!! What they sent isnt even CLOSE to what I ordered!! And then offered me a future discount code. Im never ordering from here again!!!
Business response:
<p>Hello ****,</p><p>I'm sorry that your order was not made to your satisfaction. Occasionally, due to high demand, subs of equal value are used to ensure your order is delivered. I'm sorry that they did not meet your expectations. I located your order, and I see that it was refunded to you in full. If you have any further questions, please reach out to ** at ************.</p>
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.