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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not even close to what we ordered. I would suggest looking up a local florist. Last time I w Ill ever use this company.
I would give this zero stars if I could. The recipient received an arrangement that looks NOTHING like what I ordered. Not a single flower was the same flower OR color. I understand that substitutions have to be made, but if the ENTIRE arrangement is different, I should have been called. The result was absolutely ugly and ruined a thoughtful gesture. (Note: customer service was very kind and understanding)
No idea when my order will be delivered. Not happy.
I need to review my order and I cannot with this re-direct to BBB. Incredibly frustrating.
The flowers my mom received look nothing like the ones I ordered. Different colors, fewer flowers. It's a disappointment.
My order was not delivered when promised. I have never had this problem before & have ordered from them numerous times.
Business response:
Hello **, I am truly sorry your order was not delivered. Could you give us a call at ************** or email ** at ************************************************************************ We can check into this and see why it was not delivered. Again, I do apologize and we look forward to hearing from you. Best regards, ********** Teleflora
Still have not received confirmation on delivery of flowers. They should of been dropped by 1pm. And paid the extra 15 dollars for this service.
I would give this zero stars if I could. The recipient received an arrangement that looks NOTHING like what I ordered. Not a single flower was the same flower OR color. I understand that substitutions have to be made, but if the ENTIRE arrangement is different, I should have been called. The result was absolutely ugly and ruined a thoughtful gesture. (Note: customer service was very kind and understanding)
I ordered Cymbidium Orchids and got something completely different...very unhappy.
Business response:
Hello ***********, I have located your order and verified what you ordered. Please accept my sincere apologies that your item was not delivered as ordered. There is nothing on your order letting us know that what you ordered was unavailable or that any substitutions were needed so you should have gotten exactly what you ordered. You can always reach out to ** directly if there is an issue with your order. I have issued a 50% refund back to your credit card. I have also sent you an email with a one-time future discount for 30... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.