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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dead and yellowing flowers for $150 is obsurd. Took forever to arrive also. Never again.
Business response:
Hello***,I am terribly sorry that the flowers delivered were not fresh! I have reviewed your order and a full refund was issued to your original form of payment. Please allow **** business days for Apple Pay to make the funds available to you or by 7/19/2023.To show our apologies, a Complimentary re-delivery at no cost to you has been entered for tomorrow, 7/7. For reference, that order number is**********. We look forward to providing you with the positive experience you deserve.Best Regards,**********************
Very disappointed in the arrangement that was delivered. Completely overpriced and nothing like the advertised picture online. This florist was on a top 3 list from a recent article published by the New *********** claiming this company was one of the best in terms of quality and bouquets that nearly matched exactly with what was advertised. Took the writers advice and spent $130 for one dozen red ************* lilies plus paid an extra $15 for delivery before 1pm. Not only was the delivery made 4 hours past the promised tim... read more
Hope ***** flowers i just ordered are Beautiful!!! Im seeing the bad reviews Im keeping my fingers crossed!
Ordered 3 arrangements-received 2, for a 1 day viewing. Very disappointed.
Flowers were pretty but not what I ordered. I ordered a pastel bouquet and instead got something very different. I was refunded 50% of the bouquet price.
Business response:
Hello ****, I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/19/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us. Best Regards, **********************, Teleflora
Terrible, flowers came half dead and the entire piece was small and skimpy.
Business response:
Hello *****, I sincerely apologize that the arrangement that was delivered was dead and skimpy. I have reviewed the order and have issued a full refund. Your full refund will be issued back to your original form of payment. Please allow **** business days for the refund to post to your account or by 07/19/2023. Kindest regards, ****************
To be honest, I was starting to think I was the only one who noticed. But after reading through the other reviews, I can confirm that what we received was not what we paid for. The sympathy plant we got was disappointingly small compared to what we were expecting. I'll be getting in touch to request a partial refund.
Business response:
Hello *********, I am sorry about the sympathy plant that was delivered. This is not something that Teleflora feels acceptable. We have issued a full refund back to your original form of payment. Please allow **** business days for this refund to process or by 07/19/2023. Kindest regards, ****************
Dont not use this scam of a company. Just goto your local ******* or gas station for flowers. You will be better off. I ordered the deluxe birthday cake arraignment, only received an arrangement in a regular glass vase and mylar ballon which cost me $90 freaking dollars. Its a complete bait and switch. The only remedy to this whole debacle was a credit for a future order. After this debacle, I would order potting soil from Telefora at this point of time. Keep that credit.
Business response:
Hello *******, I apologize that the wrong arrangement was delivered for this special occasion. I have reviewed your order and can confirm a partial refund as well as future discount code was issued for the inconvenience. I feel that this does not account for the wrong arrangement that was delivered, so I have issued a full refund back to your original form of payment. Please allow **** business days for this refund to post or by 07/19/2023. Kindest regards, ****************
Teleflora canceled my order two days after I placed it (three days before it was intended to be delivered) and sent only a single non-priority email to me to confirm this. Other confirmation emails had been marked with priority, so I missed the cancelation email and can't buy other flowers for my anniversary until I get the refund. Frankly I'm sick to my stomach and ****** off.
Business response:
Hello *******, I am sorry that your order was cancelled, we understand your disappointment that we failed to deliver flowers for this most important occasion. Unfortunately, we were unable to locate a florist in the recipients area for delivery. Your order has been canceled and a full refund issued back to your original form of payment. You should see your refund in **** business days, or by 07/12/2023. Best Regards, ****************
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.