This profile has been claimed by the business owner or representative.
Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Even though I got the order in on time, they could not deliver on time! For a viewing! Terrible! Never again!
Business response:
Hello *****, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/17/2023. If there is anything else, we can do please contact us at ************** or send a private message to us on ********* We appreciate you as a customer and we hope to hear back from you. Best regards,****... read more
I am becoming more frustrated by the minute offer a magazine that I really dont want. If this cannot be settled then Im gonna just cancel the order.
Business response:
<p>Hello*******,</p><p>I am truly sorry about the issues you experienced with our website. Unfortunately, the pop *** that show for a magazine subscription has nothing to do with our website and isn't not a part of our services. We are in no way associated or partnered with any company offering magazine subscriptions, we are strictly a floral delivery service. You may need to reach out to that particular company for assistance in canceling your subscription. My apologies we couldn't be of more help.</p><p></p><p>Best Regards... read more
So disappointed and this was for a birthday! Flowers that were delivered were definitely not what I ordered in the picture. What I ordered for $85 on the picture was elegant. What was delivered was lots of filler and wilted roses. The florist must have been cleaning out the cooler and used those flowers for my order.Ive ordered several times in the past and was satisfied, but not this time. I would not recommend and will never place an order again. If I could give zero stars I would.
Business response:
Hello ****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I apologize that we fell short on this one. I see that a 60% refund was issued back to you. If this issue was resolved to your satisfaction, we would love that feedback as well as an increased rating from your initial review. I do hope that you will give us another opportunity in the future to provide you with the excellent service you deserve. Kindest regards,************** Telef... read more
ZERO. Got a confirmation for my $180.98 order for a free metal arrangement. Money was taken from my account. An hour later a representative from Yeleglora calls me to tell me they CAN NOT fill my order. They send me an email saying they are processing a refund. I am beyond NOT HAPPY!!!!!
Business response:
Hello ********, I am very sorry that the order was not delivered for the service. I am showing that we have cancelled and refunded the order. Please allow **** business days or by 7/12/2023 to see this back on your credit card. Please contact us if you have any further questions. Thanks, ******************, Teleflora
I think I got cheated, the arrangement was smaller than it was online. I was sent a picture of the flowers and shocked by the how small it was for $100.00. I will never go with Teleflora again.
Business response:
Hello ******, I do apologize about the size of the arrangement that was delivered. I have issued a full refund. Please allow **** business days or by 7/12/2023 for you to see this back on your account. We value you as a customer and hope to assist you in the future. Thanks, ******************, Teleflora
ZERO. Got a confirmation for my $180.98 order for a free metal arrangement. Money was taken from my account. An hour later a representative from Yeleglora calls me to tell me they CAN NOT fill my order. They send me an email saying they are processing a refund. I am beyond NOT HAPPY!!!!!
Business response:
Hello ********, I am very sorry that the order was not delivered for the service. I am showing that we have cancelled and refunded the order. Please allow **** business days or by 7/12/2023 to see this back on your credit card. Please contact us if you have any further questions. Thanks, ******************, Teleflora
So disappointed and this was for a birthday! Flowers that were delivered were definitely not what I ordered in the picture. What I ordered for $85 on the picture was elegant. What was delivered was lots of filler and wilted roses. The florist must have been cleaning out the cooler and used those flowers for my order.Ive ordered several times in the past and was satisfied, but not this time. I would not recommend and will never place an order again. If I could give zero stars I would.
Business response:
Hello ****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I apologize that we fell short on this one. I see that a 60% refund was issued back to you. If this issue was resolved to your satisfaction, we would love that feedback as well as an increased rating from your initial review. I do hope that you will give us another opportunity in the future to provide you with the excellent service you deserve. Kindest regards,************** Telef... read more
I think I got cheated, the arrangement was smaller than it was online. I was sent a picture of the flowers and shocked by the how small it was for $100.00. I will never go with Teleflora again.
Business response:
Hello ******, I do apologize about the size of the arrangement that was delivered. I have issued a full refund. Please allow **** business days or by 7/12/2023 for you to see this back on your account. We value you as a customer and hope to assist you in the future. Thanks, ******************, Teleflora
Blah I just want to see my order, take me to my order, nobody wants to do survey
Business response:
Hello ******. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all of our customers and I am so very sorry that we fell short on this one. Researching your order, it looks like the florist tried to deliver to the address given but there was no one there by the recipient's name. The florist needed more information on the delivery address. I'm showing we did try to contact you on several occasions and had to leave a voicemail. The order was canceled for no respons... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.