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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered my flowers for next day delivery they took my order said they would arrive nxt day. Then day they where supposed to arrive they emailed me saying the order has be canceled and no flowers are going to be delivered. Lost a customer for life on a First Order!!
The arrangements delivered were mostly white. I chose a PURPLE arrangements for a specific reason. It ruined the whole thing.
Business response:
Hello *****,Please accept our apologies for the inconvenience this has caused. A full refund for your orders has been issued back to your original form of payment. Please allow **** business days for this to show on your billing statement or by 07/25/2023. If you have any further concerns, please reach out to us. Kindest regards, **************** Teleflora
This is not close to what I ordered. I will be contacting Telefloral.
Business response:
Hello, ******!I sincerely apologize for the disappointing arrangement. It has come to my attention that one of our dedicated agents has already reached out to you and I genuinely hope that they were able to provide a satisfactory resolution to your concern. Please know that we take your feedback seriously and strive to improve our services.If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your satisfaction and are committed to ensuring a positive experience for you.***... read more
THIS IS A SCAM. Once these ************* take your money, its gone and yeah the f*** right about getting your order.
Business response:
Hello ******* I assure you that we are a legit company. The issue is that chocolate covered strawberries cannot be delivered the same day as they are shipped from *** and are delivered 48 hours from the date the order was placed. I see that you have been issued a full refund. Please allow **** business days for your financial institution to place the refund back into your account. Please call us at ************** if we may assist you further. Kindest regards,************** Teleflora
This is not close to what I ordered. I will be contacting Telefloral.
Business response:
Hello, ******!I sincerely apologize for the disappointing arrangement. It has come to my attention that one of our dedicated agents has already reached out to you and I genuinely hope that they were able to provide a satisfactory resolution to your concern. Please know that we take your feedback seriously and strive to improve our services.If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your satisfaction and are committed to ensuring a positive experience for you.***... read more
THIS IS A SCAM. Once these ************* take your money, its gone and yeah the f*** right about getting your order.
Business response:
Hello ******* I assure you that we are a legit company. The issue is that chocolate covered strawberries cannot be delivered the same day as they are shipped from *** and are delivered 48 hours from the date the order was placed. I see that you have been issued a full refund. Please allow **** business days for your financial institution to place the refund back into your account. Please call us at ************** if we may assist you further. Kindest regards,************** Teleflora
Looks nothing like I ordered. It was suppose to have birthday streamers and my daughter said nope no streamers. Disappointed. The only good thing it arrived on time.
Ordered for next day delivery and paid the service fee. Received email the day it was supposed to be delivered saying the florist requested another delivery date. Too good to be true. **************** did offer 20% refund, but I still have no idea whether the plant/flowers will be delivered and if I will really get the refund.
Business response:
Hello ******, Thank you for contacting Teleflora. I apologize for the arrangement being delivered a day late. The 20% refund in the amount of $19.91 occurred on 07/06/2023. This will post to your statement in 2 to 10 business days or no later than 07/20/2023. The flowers were delivered on 07/07/2023. It was a pleasure to assist you. Best Wishes, ****** Teleflora
I selected Teleflora because of ability to send a same-day order to a hospitalized family member out-of-town. Placed order over two hours ahead (before noon) of same-day deadline (2 pm), then notified AT 2 pm that there was an issue with the order and it could only be delivered at the earliest the NEXT day. Could have spent much less for a next-day order with another provider. Flowers have yet to be delivered.
Business response:
Hello ****,I reviewed your order and I am terribly sorry that your order wasn't delivered. It looks like the only florist in the area we have can't deliver to your recipient because of the distance from their shop. Unfortunately, your order couldn't be full filled at this time.A full refund has been applied to your original form of payment, please allow **** business days for Mastercard to make the funds available to you or by 7/20/2023.Words cannot express our regret for the issues with your floral order. To show our apolog... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.