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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Thank You arrangement order arrived and didn't even look close to what I ordered. While I understood that the arrangement may look slightly different based on flower availability, it wasn't even close and the flowers used weren't close to the picture and I now doubt the value was the same. Very few roses when the original had quite a few. The design was very basic and wasn't nearly as eye catching as the one I ordered. I won't order from here ever again!!
Business response:
Hello ***,I am so sorry your arrangement was totally different and not as eye catching as the one you chose. I issued a partial refund for the recent experience you had with our company. I also issued a future discount in hopes that you will give us the chance to give you the service you deserve. If you have any further concerns please contact us directly. Best Regards,****************** Teleflora
My Order was canceled until the day of service didn't get what I ordered on the day of services very poor service for the money spent ??
Very disappointed. The flower arrangement was not even close of what I ordered. Didnt have roses, had carnations.
Business response:
<p>Hello*******,</p><p>I am so sorry that you were disappointed in the birthday bouquet that was delivered to *******************************. There should have been some roses in the deluxe arrangement. I reviewed your order, and a partial 50% refund has been applied to your original form of payment. Please allow **** business days for your credit card to make the funds available to you or by 7/13/2023.</p><p>A 50% future discount code has also been issued to you. You will receive a separate email with the 50% off code. A c... read more
I paid an extra $15.00 to have my order by 1:00 pm and have not yet received it. I am not happy.A refund is expected.
Business response:
Hello *****, I'm so sorry for the experience you had with the company. I see that the situation has been resolved. If it has been resolved to your satisfaction, we would like to hear your feedback. And also, an increase rating from your initial review.
The worst arrangement i have ever seen. Telaflora is very nice but I would be weary of the florists. They embarrassed me and riipped me off. I ordered the premium bouquet it looked cheap and very few flowers not resembling what I had ordered.I was given a discount its not even worth that. That florist should be ashamed of its self. I am just furious and will never order online again.
Business response:
Hello *****, I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/7/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us. Best Regards, **********************, Teleflora
I ordered the most expensive option for my order for a friend for her birthday and what arrived was extremely disappointing. The photo showed very little flowers and extremely small; smaller than the least expensive option to choose from. I will not be ordering from telefloral again and have had better experience at other places.
Business response:
Hello ******, thank you for contacting Teleflora. Im sorry that you were disappointed in the arrangement delivered. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a refund in the amount of $ ***** issued back to your original form of payment within **** business days or by 07/10/2023.
Not the flowers I ordered. The size was wrong and there were no orange roses. Disappointed.
Business response:
Hello ****, I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/7/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us. Best Regards, **********************, Teleflora
Very disappointed with the birthday flowers that were delivered. First, they never showed they were delivered online and then when I saw the actual arrangement, I was even more disappointed for how much I spent. I gave 2 stars because I was refunded $24 out of $98. Ugh. The florist they used should be reviewed. The next time I order flowers I'll go directly through a local florist.
Business response:
Hello ********* I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/07/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us. Best Regards, **********************, Teleflora
So disappointed. I saw a photo of the America the beautiful bouquet I ordered and it looked nothing like the online sample. All I can say is one and done.
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.