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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was not notified if my order was delivered. I have no idea if it was delivered and I dont want to ask because they were sympathy for a death.
Business response:
Hello *****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I am so truly sorry that we fell short on this one. The delivering florist has sent us a delivery confirmation that the order was delivered on 07/09/23. I apologize for the delivery confirmation delay. We welcome the opportunity to speak with you to discuss and resolve this issue. Our phone number is **************. If this issue has been resolved to your satisfaction, we would l... read more
Flowers were not at all as pictured and some were wilted and nearly dead. Total rip-off!!
Business response:
Hello ****,I am truly sorry your order was so disappointing. I have issued you a full refund in the amount of $97.96. Please allow 2 to 10 business days for this refund to appear or by 07/27/2023. Again, I do apologize. If you need anything further please reach out to ************** or email us at ***********************************************************************Best regards,********** Teleflora
I dropped 1800Flowers because the last delivery was dismal and could not rrusymt them again.YOU FOLKS BETTER SHINE ON MY 2 ORDERS. ! !
Dont not use this company. I sent my mom roses for her birthday and she received field cut flowers two days after the delivery date. I would have never know if she hadnt sent me a picture of what she received. I paid for roses and they sent what they wanted at a rose cost. When I called they said ok we give you 20% back. ************ keeping peoples hard earned money
Business response:
Hello *****,Please accept our apologies for the inconvenience this has caused. A refund of $54.84 has also been issued back to your original form of payment along with the previous amount for a full refund. Please allow **** business days for this to show on your billing statement or by 07/27/2023. If you have any further questions or concerns, please dont hesitate to contact us. Kindest Regards, **************** Teleflora
Too expensive compared to other services last time ordering through here
I used Teleflora all the time for all my floral needs. I discontinued due to poor customer service and your communications between you and your florist's. Let's see what what happens with this order.
Ordered my flowers for next day delivery they took my order said they would arrive nxt day. Then day they where supposed to arrive they emailed me saying the order has be canceled and no flowers are going to be delivered. Lost a customer for life on a First Order!!
The arrangements delivered were mostly white. I chose a PURPLE arrangements for a specific reason. It ruined the whole thing.
Business response:
Hello *****,Please accept our apologies for the inconvenience this has caused. A full refund for your orders has been issued back to your original form of payment. Please allow **** business days for this to show on your billing statement or by 07/25/2023. If you have any further concerns, please reach out to us. Kindest regards, **************** Teleflora
This is not close to what I ordered. I will be contacting Telefloral.
Business response:
Hello, ******!I sincerely apologize for the disappointing arrangement. It has come to my attention that one of our dedicated agents has already reached out to you and I genuinely hope that they were able to provide a satisfactory resolution to your concern. Please know that we take your feedback seriously and strive to improve our services.If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your satisfaction and are committed to ensuring a positive experience for you.***... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,239 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.