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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is not close to what I ordered. I will be contacting Telefloral.
Business response:
Hello, ******!I sincerely apologize for the disappointing arrangement. It has come to my attention that one of our dedicated agents has already reached out to you and I genuinely hope that they were able to provide a satisfactory resolution to your concern. Please know that we take your feedback seriously and strive to improve our services.If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your satisfaction and are committed to ensuring a positive experience for you.***... read more
THIS IS A SCAM. Once these ************* take your money, its gone and yeah the f*** right about getting your order.
Business response:
Hello ******* I assure you that we are a legit company. The issue is that chocolate covered strawberries cannot be delivered the same day as they are shipped from *** and are delivered 48 hours from the date the order was placed. I see that you have been issued a full refund. Please allow **** business days for your financial institution to place the refund back into your account. Please call us at ************** if we may assist you further. Kindest regards,************** Teleflora
This is not close to what I ordered. I will be contacting Telefloral.
Business response:
Hello, ******!I sincerely apologize for the disappointing arrangement. It has come to my attention that one of our dedicated agents has already reached out to you and I genuinely hope that they were able to provide a satisfactory resolution to your concern. Please know that we take your feedback seriously and strive to improve our services.If there is anything else we can do to assist you further, please do not hesitate to let us know. We value your satisfaction and are committed to ensuring a positive experience for you.***... read more
THIS IS A SCAM. Once these ************* take your money, its gone and yeah the f*** right about getting your order.
Business response:
Hello ******* I assure you that we are a legit company. The issue is that chocolate covered strawberries cannot be delivered the same day as they are shipped from *** and are delivered 48 hours from the date the order was placed. I see that you have been issued a full refund. Please allow **** business days for your financial institution to place the refund back into your account. Please call us at ************** if we may assist you further. Kindest regards,************** Teleflora
Looks nothing like I ordered. It was suppose to have birthday streamers and my daughter said nope no streamers. Disappointed. The only good thing it arrived on time.
Ordered for next day delivery and paid the service fee. Received email the day it was supposed to be delivered saying the florist requested another delivery date. Too good to be true. **************** did offer 20% refund, but I still have no idea whether the plant/flowers will be delivered and if I will really get the refund.
Business response:
Hello ******, Thank you for contacting Teleflora. I apologize for the arrangement being delivered a day late. The 20% refund in the amount of $19.91 occurred on 07/06/2023. This will post to your statement in 2 to 10 business days or no later than 07/20/2023. The flowers were delivered on 07/07/2023. It was a pleasure to assist you. Best Wishes, ****** Teleflora
I selected Teleflora because of ability to send a same-day order to a hospitalized family member out-of-town. Placed order over two hours ahead (before noon) of same-day deadline (2 pm), then notified AT 2 pm that there was an issue with the order and it could only be delivered at the earliest the NEXT day. Could have spent much less for a next-day order with another provider. Flowers have yet to be delivered.
Business response:
<p>Hello ****,</p><p>I reviewed your order and I am terribly sorry that your order wasn't delivered. It looks like the only florist in the area we have can't deliver to your recipient because of the distance from their shop. Unfortunately, your order couldn't be full filled at this time.</p><p>A full refund has been applied to your original form of payment, please allow **** business days for Mastercard to make the funds available to you or by 7/20/2023.</p><p>Words cannot express our regret for the issues with your floral o... read more
Dead and yellowing flowers for $150 is obsurd. Took forever to arrive also. Never again.
Business response:
<p>Hello***,</p><p>I am terribly sorry that the flowers delivered were not fresh! I have reviewed your order and a full refund was issued to your original form of payment. Please allow **** business days for Apple Pay to make the funds available to you or by 7/19/2023.</p><p>To show our apologies, a Complimentary re-delivery at no cost to you has been entered for tomorrow, 7/7. For reference, that order number is**********. We look forward to providing you with the positive experience you deserve.</p><p>Best Regards,</p><p>*... read more
Very disappointed in the arrangement that was delivered. Completely overpriced and nothing like the advertised picture online. This florist was on a top 3 list from a recent article published by the New *********** claiming this company was one of the best in terms of quality and bouquets that nearly matched exactly with what was advertised. Took the writers advice and spent $130 for one dozen red ************* lilies plus paid an extra $15 for delivery before 1pm. Not only was the delivery made 4 hours past the promised tim... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,220 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.