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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think I got cheated, the arrangement was smaller than it was online. I was sent a picture of the flowers and shocked by the how small it was for $100.00. I will never go with Teleflora again.
Business response:
Hello ******, I do apologize about the size of the arrangement that was delivered. I have issued a full refund. Please allow **** business days or by 7/12/2023 for you to see this back on your account. We value you as a customer and hope to assist you in the future. Thanks, ******************, Teleflora
ZERO. Got a confirmation for my $180.98 order for a free metal arrangement. Money was taken from my account. An hour later a representative from Yeleglora calls me to tell me they CAN NOT fill my order. They send me an email saying they are processing a refund. I am beyond NOT HAPPY!!!!!
Business response:
Hello ********, I am very sorry that the order was not delivered for the service. I am showing that we have cancelled and refunded the order. Please allow **** business days or by 7/12/2023 to see this back on your credit card. Please contact us if you have any further questions. Thanks, ******************, Teleflora
So disappointed and this was for a birthday! Flowers that were delivered were definitely not what I ordered in the picture. What I ordered for $85 on the picture was elegant. What was delivered was lots of filler and wilted roses. The florist must have been cleaning out the cooler and used those flowers for my order.Ive ordered several times in the past and was satisfied, but not this time. I would not recommend and will never place an order again. If I could give zero stars I would.
Business response:
Hello ****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I apologize that we fell short on this one. I see that a 60% refund was issued back to you. If this issue was resolved to your satisfaction, we would love that feedback as well as an increased rating from your initial review. I do hope that you will give us another opportunity in the future to provide you with the excellent service you deserve. Kindest regards,************** Telef... read more
I think I got cheated, the arrangement was smaller than it was online. I was sent a picture of the flowers and shocked by the how small it was for $100.00. I will never go with Teleflora again.
Business response:
Hello ******, I do apologize about the size of the arrangement that was delivered. I have issued a full refund. Please allow **** business days or by 7/12/2023 for you to see this back on your account. We value you as a customer and hope to assist you in the future. Thanks, ******************, Teleflora
Blah I just want to see my order, take me to my order, nobody wants to do survey
Business response:
Hello ******. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all of our customers and I am so very sorry that we fell short on this one. Researching your order, it looks like the florist tried to deliver to the address given but there was no one there by the recipient's name. The florist needed more information on the delivery address. I'm showing we did try to contact you on several occasions and had to leave a voicemail. The order was canceled for no respons... read more
Blah I just want to see my order, take me to my order, nobody wants to do survey
Business response:
Hello ******. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all of our customers and I am so very sorry that we fell short on this one. Researching your order, it looks like the florist tried to deliver to the address given but there was no one there by the recipient's name. The florist needed more information on the delivery address. I'm showing we did try to contact you on several occasions and had to leave a voicemail. The order was canceled for no respons... read more
My Thank You arrangement order arrived and didn't even look close to what I ordered. While I understood that the arrangement may look slightly different based on flower availability, it wasn't even close and the flowers used weren't close to the picture and I now doubt the value was the same. Very few roses when the original had quite a few. The design was very basic and wasn't nearly as eye catching as the one I ordered. I won't order from here ever again!!
Business response:
Hello ***,I am so sorry your arrangement was totally different and not as eye catching as the one you chose. I issued a partial refund for the recent experience you had with our company. I also issued a future discount in hopes that you will give us the chance to give you the service you deserve. If you have any further concerns please contact us directly. Best Regards,****************** Teleflora
I've used Teleflora in the past and I'm usually satisfied, but today, for the second time, I accessed a message for the code to use my points, and I got a spam pop-up that locked my computer. The email message says I have 170 points, but when I tried to access them all kinds of alarms went off and the spam message tried to take over my computer. It upsets me that after spending more than $100 last month on a plant for my brother-in-law's funeral, I have no access to the points I supposedly earned. I went ahead and ordered th... read more
I paid good money for flower arrangements to be at a funeral, here it is 2 hours AFTER funeral and still not delivered!!
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.