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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter in laws birthday is today. I used this company because it was supposed to be delivered today! They failed!
Business response:
Hello *****. I am truly sorry about the experience you have had with our company. Our goal is to provide excellent service to our customers and I'm so very sorry that we fell short on this one. We welcome the opportunity to speak with you about this order. You may call us at ************** so that we may discuss and resolve this issue with you. If the issue has been resolved to your satisfaction, we would love that feedback as well as an increased rating from your initial review. Kindest regards, ************** Teleflora
I was not notified if my order was delivered. I have no idea if it was delivered and I dont want to ask because they were sympathy for a death.
Business response:
Hello *****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I am so truly sorry that we fell short on this one. The delivering florist has sent us a delivery confirmation that the order was delivered on 07/09/23. I apologize for the delivery confirmation delay. We welcome the opportunity to speak with you to discuss and resolve this issue. Our phone number is **************. If this issue has been resolved to your satisfaction, we would l... read more
Flowers were not at all as pictured and some were wilted and nearly dead. Total rip-off!!
Business response:
<p>Hello ****,</p><p></p><p>I am truly sorry your order was so disappointing. I have issued you a full refund in the amount of $97.96. Please allow 2 to 10 business days for this refund to appear or by 07/27/2023. Again, I do apologize. If you need anything further please reach out to ************** or email us at ***********************************************************************</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora<span style="white-space:pre"></span></p>
I dropped 1800Flowers because the last delivery was dismal and could not rrusymt them again.YOU FOLKS BETTER SHINE ON MY 2 ORDERS. ! !
Dont not use this company. I sent my mom roses for her birthday and she received field cut flowers two days after the delivery date. I would have never know if she hadnt sent me a picture of what she received. I paid for roses and they sent what they wanted at a rose cost. When I called they said ok we give you 20% back. ************ keeping peoples hard earned money
Business response:
Hello *****,Please accept our apologies for the inconvenience this has caused. A refund of $54.84 has also been issued back to your original form of payment along with the previous amount for a full refund. Please allow **** business days for this to show on your billing statement or by 07/27/2023. If you have any further questions or concerns, please dont hesitate to contact us. Kindest Regards, **************** Teleflora
Too expensive compared to other services last time ordering through here
I used Teleflora all the time for all my floral needs. I discontinued due to poor customer service and your communications between you and your florist's. Let's see what what happens with this order.
Ordered my flowers for next day delivery they took my order said they would arrive nxt day. Then day they where supposed to arrive they emailed me saying the order has be canceled and no flowers are going to be delivered. Lost a customer for life on a First Order!!
The arrangements delivered were mostly white. I chose a PURPLE arrangements for a specific reason. It ruined the whole thing.
Business response:
Hello *****,Please accept our apologies for the inconvenience this has caused. A full refund for your orders has been issued back to your original form of payment. Please allow **** business days for this to show on your billing statement or by 07/25/2023. If you have any further concerns, please reach out to us. Kindest regards, **************** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,220 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.