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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible, flowers came half dead and the entire piece was small and skimpy.
Business response:
Hello *****, I sincerely apologize that the arrangement that was delivered was dead and skimpy. I have reviewed the order and have issued a full refund. Your full refund will be issued back to your original form of payment. Please allow **** business days for the refund to post to your account or by 07/19/2023. Kindest regards, ****************
To be honest, I was starting to think I was the only one who noticed. But after reading through the other reviews, I can confirm that what we received was not what we paid for. The sympathy plant we got was disappointingly small compared to what we were expecting. I'll be getting in touch to request a partial refund.
Business response:
Hello *********, I am sorry about the sympathy plant that was delivered. This is not something that Teleflora feels acceptable. We have issued a full refund back to your original form of payment. Please allow **** business days for this refund to process or by 07/19/2023. Kindest regards, ****************
Dont not use this scam of a company. Just goto your local ******* or gas station for flowers. You will be better off. I ordered the deluxe birthday cake arraignment, only received an arrangement in a regular glass vase and mylar ballon which cost me $90 freaking dollars. Its a complete bait and switch. The only remedy to this whole debacle was a credit for a future order. After this debacle, I would order potting soil from Telefora at this point of time. Keep that credit.
Business response:
Hello *******, I apologize that the wrong arrangement was delivered for this special occasion. I have reviewed your order and can confirm a partial refund as well as future discount code was issued for the inconvenience. I feel that this does not account for the wrong arrangement that was delivered, so I have issued a full refund back to your original form of payment. Please allow **** business days for this refund to post or by 07/19/2023. Kindest regards, ****************
Teleflora canceled my order two days after I placed it (three days before it was intended to be delivered) and sent only a single non-priority email to me to confirm this. Other confirmation emails had been marked with priority, so I missed the cancelation email and can't buy other flowers for my anniversary until I get the refund. Frankly I'm sick to my stomach and ****** off.
Business response:
Hello *******, I am sorry that your order was cancelled, we understand your disappointment that we failed to deliver flowers for this most important occasion. Unfortunately, we were unable to locate a florist in the recipients area for delivery. Your order has been canceled and a full refund issued back to your original form of payment. You should see your refund in **** business days, or by 07/12/2023. Best Regards, ****************
Even though I got the order in on time, they could not deliver on time! For a viewing! Terrible! Never again!
Business response:
Hello *****, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/17/2023. If there is anything else, we can do please contact us at ************** or send a private message to us on ********* We appreciate you as a customer and we hope to hear back from you. Best regards,****... read more
Even though I got the order in on time, they could not deliver on time! For a viewing! Terrible! Never again!
Business response:
Hello *****, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 07/17/2023. If there is anything else, we can do please contact us at ************** or send a private message to us on ********* We appreciate you as a customer and we hope to hear back from you. Best regards,****... read more
I am becoming more frustrated by the minute offer a magazine that I really dont want. If this cannot be settled then Im gonna just cancel the order.
Business response:
<p>Hello*******,</p><p>I am truly sorry about the issues you experienced with our website. Unfortunately, the pop *** that show for a magazine subscription has nothing to do with our website and isn't not a part of our services. We are in no way associated or partnered with any company offering magazine subscriptions, we are strictly a floral delivery service. You may need to reach out to that particular company for assistance in canceling your subscription. My apologies we couldn't be of more help.</p><p></p><p>Best Regards... read more
So disappointed and this was for a birthday! Flowers that were delivered were definitely not what I ordered in the picture. What I ordered for $85 on the picture was elegant. What was delivered was lots of filler and wilted roses. The florist must have been cleaning out the cooler and used those flowers for my order.Ive ordered several times in the past and was satisfied, but not this time. I would not recommend and will never place an order again. If I could give zero stars I would.
Business response:
Hello ****. I am so very sorry for the experience you have had with our company. Our goal is to provide excellent service to all our customers and I apologize that we fell short on this one. I see that a 60% refund was issued back to you. If this issue was resolved to your satisfaction, we would love that feedback as well as an increased rating from your initial review. I do hope that you will give us another opportunity in the future to provide you with the excellent service you deserve. Kindest regards,************** Telef... read more
ZERO. Got a confirmation for my $180.98 order for a free metal arrangement. Money was taken from my account. An hour later a representative from Yeleglora calls me to tell me they CAN NOT fill my order. They send me an email saying they are processing a refund. I am beyond NOT HAPPY!!!!!
Business response:
Hello ********, I am very sorry that the order was not delivered for the service. I am showing that we have cancelled and refunded the order. Please allow **** business days or by 7/12/2023 to see this back on your credit card. Please contact us if you have any further questions. Thanks, ******************, Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,175 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.