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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like others I ordered a succulent dish garden and a floral arrangement was sent. I didnt authorize a change. Wont order from Telefloral again.
Business response:
Hello Eve,I am truly sorry your order was incorrect. I have issued you a full refund in the amount of $87.96 and sent you a 30% off future discount code. Please allow 2 to 10 business days for that refund or by 09/01/2023. If you need anything further please reach out to us at ************** or email us at ************************************************************************ Again, I do apologize.Best regards********** Teleflora
Disappointed. Recipient has no idea 10 trees will be planted via Arbor ************ on behalf of their loved one. They only got my eCard but there no details of what the gift is! I didn't see clear notification that I had to tell the Recipient. When you send flowers they get/see tangible flowers from Teleflora. Shouldn't they get something from Teleflora describing the gift? Please please advise your customer and set clear expectations. Thank you
Three days wasnt enough time to deliver a simple spray to a funeral. These things are important and if something goes wrong (which is unreasonable anyway given the various options that exist in our large metro area), some kind of notice so I can try to salvage things would have been nice. Instead I was told it would be taken care of in time for the funeral so I did nothing. Just unprofessional, unacceptable, and unforgivable.
Business response:
Hello ******, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/01/2023. If there is anything else, we can do please contact us at **************. We appreciate you as a customer. Best regards,****** **********************
I was a little disappointed with the arrangement. The picture showed a ****** arrangement than what we got. There were only 4 roses and some fillers. For 70 some dollars, I would expect a nicer arrangement.. for the deluxe..
Its a bit presumptuous to ask for a review the same day as an order was placed. However, in this case it benefits me. I ordered flowers on 9/16 to be delivered on 9/17 because my wife is taking that day off to surprise her for our anniversary and the knotheads delivered them the same day I ordered them. Needless to day she wasn't the only surprised! I will mostlikely use AVAS next time.
I am not pleased with Teleflora. I placed my order on August 14 for an August 15 delivery and it did not arrive. Also, I am trying to track my order with no luck. I will not use Teleflora again
You didnt send what I ordered. I paid $100 and you had the nerve to send a substitute. It was supposed to be white roses with tall purple flowers in a glass vase. The roses you sent were like a purple red with other purple flowers. I order from you quite often but Im done unless this gets fixed
Business response:
Hello *******, I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 08/31/23. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
What I ordered, was supposed to have plenty of roses. The pic displays at least 6 roses in the flower arrangement. There were only two roses in the arrangement that was received. Im a bit dissatisfied.
Business response:
Hello *********,I am truly sorry you were dissatisfied with your arrangement. I have issued you a refund in the amount of $48.59. Please allow 2 to 10 business days for that refund to appear or by 8/31/23. Again, I do apologize and if you need anything further please reach out to us at **************.Best regards,********** Teleflora
Very disappointed in what they sent. Nothing like what I ordered in color, flowers, basket. Embarrassed to have it delivered to the funeral. Never shop here again.
Business response:
Hello *********, I am so very sorry about the experience you have had with our company. Our goal is to provide excellent service to all our customers, and I am so very sorry that we fell short on this one. I have issued you a 30% future discount code to be used within the next 6 months if you wish and also a full refund. You will receive 2 emails about the refund and the future discount code. Again, I apologize. I do hope that you will give us another opportunity in the future to provide you with the excellent service you de... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.