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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The flowers I ordered were NOT what arrived. I paid for roses and lilies.. what was received was mostly carnations and two roses. Also paid for the mid level it looked very small. NOT worth the price. Wont be using Teleflora again
Business response:
Hello *********,I am truly sorry you were disappointed in our service. I have issued you a full refund in the amount of $74.50. Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and if you need anything further call us at ************** or email us at ***********************************************************************Best regards,********** Teleflora
What was delivered was not even close to what I ordered. Very disappointed! I will not order from Teleflora again.
They may say your flowers will be delivered on a Sunday; however, in my case, they were not. Had I known, I would have made other arrangements with a different vendor. Once the flowers did arrive, the flowers looked nothing like the bouquet I ordered. Way too much money for unreliable, crappy service and low quality flowers.
Business response:
I am truly sorry you were disappointed in our service. I have issued you a full refund in the amount of $81.54 Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and, in the future, should you need assistance, please don't hesitate to call us at ************** or email us at ************************************************************************ Thank you, *****, Teleflora
If I could give it a minus 5 star I would. They didn't delivered what was ordered for the price I paid. Really upsetting.
Business response:
Hello.I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/12/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
They did not send the flowers that I ordered. I needed same day, so they did that good but that's all. If you don't need same day, get flowers from somewhere else.
Business response:
Hello.I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/12/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
Aweful!!!!Such a rip off. Nothing like the deluxe version and roses. Cheap vase. Was not even delivered to the recipient!!!! Just the Department, no name!!!!What a disappointing experience, and you really should be ashamed of your poor effort.This was not cheap!!!! Never again!
Business response:
I am truly sorry you were disappointed in our service. I show a full refund in the amount of $77.28, was issued on 8/29/23, when we spoke with you. Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and if you need anything further call us at ************** or email us at ************************************************************************ Thank you, *****, Teleflora
Website is difficult to navigate and to follow to end.
Business response:
Hello,Thank you for bringing this to our attention. I will pass this along to our IT **** so that they work on a correction for this issue. I am truly sorry you did not have a good experience visiting our website. If you need any assistance with placing an order please reach out to **************. Again, we thank you for your feedback.Best regards,********** Teleflora
While it was delivered timely, the arrangement that was delivered didn't look like the soft pink and white arrangement I ordered. They took liberties and substituted 90% of it ... red and purple is NOT what I ordered, I ordered a soft pink arrangement because that is what she likes. The only reason I gave it 1 star is because there isn't a 0 rating. I won't use them again! Buyer beware!
Business response:
Hello ******,I am truly sorry for your experience. I have issued you a full refund in the amount of $41.28. Please allow 2 to 10 business days for that refund or by 09/12/2023. Again I do apologize.Best regards,********** Teleflora
I will never use this service again. Nothing but problems. 1 I paid for early delivery - didnt happen. They gave me back a $15 credit on a future purchase. Problem 2 I understand that a substitution may be required but i what I ordered for a funeral and what was delivered was an absolute embarrassment. My total order was $155 and I wouldnt have spent 20 on the arrangement sent.
Business response:
Hello *****,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/12/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.