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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Allow to copy and paste card account info for billing. Less typo error.
Extremely annoyed! The sympathy bouquet looks nothing like what I ordered! Im glad my friend send me a picture of what she received! Ill never order with Teleflora again! They charge way to much for this pitiful quality.
Business response:
Hello ******,I am incredibly sorry that you were dissatisfied with the order that was sent to your recipient. We definitely dropped the ball. I issued you a refund and a future discount code. I sent an email to the email address provided on your order with details. I hope that you will give us a chance in the near future to give you the service you deserve. Please reach out to us directly if there is anything else we can do. Kindest Regards,****************** Teleflora
The delivery was not the Exotic ****** which was supposed to be the Deluxe version with Bird of Paradise. This has sunflowers NOT Bird of Paradise
Business response:
Hello ***,I am so sorry that sunflowers were sent instead of Birds of Paradise. I reviewed your order and see you were given a refund. I also see a future discount code was issued on your order. Again, I do apologize and I hope that you will give us a chance to give you the service you deserve in the future. Kindest Regards,****************** Teleflora
I ordered the flowers on hopes I could surprise a friend. I spent $100 thinking that the would definitely deliver the flowers on the 8/10/23 as promised they did not and I had to buy flowers and deliver them myself Very disappointed ??
Business response:
<p>Hello *****,</p><p>I am so sorry that your order wasn't delivered, we were not aware of this situation. I have reviewed your order and there is delivery confirmation; not sure why the recipient didn't receive their flowers. My apologies that this happened to your order!</p><p>A full refund of $95.92 has been applied to your original form of payment. Please allow After Pay **** business days to process this refund or by 8/25/2023.</p><p>Best Regards,</p><p>**********************</p>
Its irresponsibly presumptuous to request a review before you make good on your end. So the company promptly charged me but has yet to deliver and asking for reviews already which doesnt exactly inspire confidence.
Business response:
Hello ******,I am so sorry that we sent out the request for a review so soon after your order was placed. I am showing that your order was delivered on 08/11 at 4:10pm. I hope the flowers were great and I do appreciate your review. Again I do apologize for the early review request. Best Regards, ****************** Teleflora
Im already aggravated that you are sending me a survey before the delivery has been made! I was disappointed with the only other time I used this company but am trying to give another chance as I am sending the flowers out of the state I live in. I have know way to rate this service until it is completed.
Business response:
<p>Hello *****,</p><p></p><p>I am truly sorry you are aggravated by us. I do hope your delivery goes smoothly. If you need anything please reach out to ************** or email us at ***********************************************************************.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora</p>
Im still waiting for my order confirmation. I placed the order a day ago. Waiting to see how is the quality of Telefloras customer service.
Wish I would have read reviews first. Didn't deliver on birthday, which they guaranteed! Done with internet garbage. SHOP LOCAL for ******************. Extremely disappointed.
My flowers never arrived at the funeral home. Very upset and very sad. Will be stopping payment
Business response:
Hello *******. I am so very sorry your arrangement was not delivered for the funeral. Our goal is to provide excellent service to all of our customers and I am truly sorry that we fell short on this one. I see the order has been canceled; please allow **** business days to receive your refund back onto your original form of payment. Please let us know if there is anything else we can help you with. Kindest regards, ************** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,220 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.