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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As of 8 pm have not delivered Anniversary is today so tomorrow doesnt work. I need a refund . I would not have ordered
Business response:
Hello *****,Please accept our sincere apologies for your order not being delivered as requested. It would be my pleasure to assist you, however, there is not enough information to access your order. Please call us at ************ or email us at *********************************************************************** with your confirmation number. Again, I am so sorry your order was not delivered. We look forward to hearing from you.Kind regards,****** Teleflora
I ordered a large plant the recipient received a medium flower arrangement with leaves stuck down in the **** giving the illusion of a plant it started dying and falling apart in less than 2 days
Business response:
<p>Hello ********,</p><p>I am terribly sorry the wrong item was delivered. I reviewed your order and a full refund has been applied to your original form of payment. Please allow **** **** business days to make the funds available to you or by 9/8/2023.</p><p>Thank you,</p><p>**********************</p>
The flowers I ordered were NOT what arrived. I paid for roses and lilies.. what was received was mostly carnations and two roses. Also paid for the mid level it looked very small. NOT worth the price. Wont be using Teleflora again
Business response:
<p>Hello *********,</p><p></p><p>I am truly sorry you were disappointed in our service. I have issued you a full refund in the amount of $74.50. Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and if you need anything further call us at ************** or email us at ***********************************************************************</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora</p>
What was delivered was not even close to what I ordered. Very disappointed! I will not order from Teleflora again.
They may say your flowers will be delivered on a Sunday; however, in my case, they were not. Had I known, I would have made other arrangements with a different vendor. Once the flowers did arrive, the flowers looked nothing like the bouquet I ordered. Way too much money for unreliable, crappy service and low quality flowers.
Business response:
I am truly sorry you were disappointed in our service. I have issued you a full refund in the amount of $81.54 Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and, in the future, should you need assistance, please don't hesitate to call us at ************** or email us at ************************************************************************ Thank you, *****, Teleflora <span style="white-space:pre"></span>
If I could give it a minus 5 star I would. They didn't delivered what was ordered for the price I paid. Really upsetting.
Business response:
Hello.I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/12/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
They did not send the flowers that I ordered. I needed same day, so they did that good but that's all. If you don't need same day, get flowers from somewhere else.
Business response:
Hello.I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 09/12/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
Aweful!!!!Such a rip off. Nothing like the deluxe version and roses. Cheap vase. Was not even delivered to the recipient!!!! Just the Department, no name!!!!What a disappointing experience, and you really should be ashamed of your poor effort.This was not cheap!!!! Never again!
Business response:
I am truly sorry you were disappointed in our service. I show a full refund in the amount of $77.28, was issued on 8/29/23, when we spoke with you. Please allow 2 to 10 business days for that refund or by 09/12/2023. Again, I do apologize and if you need anything further call us at ************** or email us at ************************************************************************ Thank you, *****, Teleflora
Website is difficult to navigate and to follow to end.
Business response:
<p>Hello,</p><p></p><p>Thank you for bringing this to our attention. I will pass this along to our IT **** so that they work on a correction for this issue. I am truly sorry you did not have a good experience visiting our website. If you need any assistance with placing an order please reach out to **************. Again, we thank you for your feedback.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora</p>
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,173 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.