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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered funeral flowers and it had very few flowers white roses. Not very good work for the price paid. Very disappointed.
Business response:
I extend my sincere apologies for the disappointment you experienced with your floral order. Our commitment is to provide the finest floral arrangements possible, and we deeply regret that we fell short of your expectations on this occasion.Regrettably, I am unable to identify your specific order with the information provided. Please, reach out to us at ************** so that we can assist you in resolving this matter. We look forward to hearing from you.Kindly,************ Teleflora
Definitely not what I ordered! The vase was smaller, made of glass or plastic instead of a weather slate pot described. The plants fewer and smaller than pictured. They were delivered on time. I have ordered from Teleflora previously for plants to be sent to people in other cities, so this is the first time I've seen what was delivered. I will not use them again. I regret not checking here for reviews before ordering.
Business response:
Hello ******, I do apologize that the arrangement was small and not what you ordered. I have issued a full refund back to your original form of payment. You will see this within **** business days or by 12/28/2023. We appreciate you as a customer and hope to serve you again in the future. Please contact us if you have any further questions. Thanks, ******************, Teleflora
Would leave ZERO if I could! Ordered flowers, was charged and then at 3pm on the day of delivery they emailed to say oops sorry we cant do it. We cancelled your order. Then want to offer a discount code. NO THANKS! Why would I bother to try and order again, it wont come! What a waste of time.
Business response:
Hello ******, I do apologize that your order was cancelled the same day it was to be delivered. Upon researching your order, it was cancelled due to no florists will deliver to the address given. I am showing that we have issued a full refund and you will see this back on your original form of payment within **** business days. Again, we are very sorry that this happened and hope to serve you again in the future. Thanks, ******************, Teleflora
Shouldve checked here before ordering ??My order sat in With Florist status for an entire day after the order was confirmed the previous day. Wasnt delivered on the date requested at all. I am definitely ordering with local florists from now on. These reviews are telling the truth. So disappointing.
I order a nice Christmas cactus and box of chocolates. A cheap poinsettia was delivered no chocolates. I was offered a discount on my next order like I would really order again. Next said I should see 1/4 credit returned on my account. This is unacceptable I am so upset. I thought they would make the proper delivery that I paid for.
Business response:
Hello *******, I am very sorry that the wrong plant was delivered and there was no chocolates. We have issued a full refund back to your original form of payment and you will see this within **** business days. It has been a pleasure to assist you. Please contact us if you have further questions. Thanks, ******************, Teleflora
They are horrible! Cancelled order at the end of the delivery date!
Business response:
<p>Hello********,</p><p>I am terribly sorry for the issues with your floral order. We canceled your order as you requested by phone and issued a full refund to your original form of payment. Please allow **** **** business days to make the funds available to you or by 12/14/2023. A future discount code of 30% off was also issued to you and is good for 6 months. A copy of the code will be on this order for reference until it expires. You will also receive an email with the code and details.</p><p>Again, my sincere apologies f... read more
I was very disappointed when I saw a picture of what arrived to my friend! It was much less full and colorful than what I ordered, which was ther deluxe size of the bee pitcher bouquet. It should have included orange and pink roses, but instead there were no oranges, too many greens, not enough flowers, and not even a bee pitcher. It was a different colored pitcher with a dragonfly. I will not order from Teleflora again. You can not trust that they will deliver what you ordered, so their communications with and/or choice of ... read more
Placed a order today,was supposed to be delivered today as well. Waited all day but late afternoon did a chat they assured me they had contacted the florist and it would be delivered by time my wife was off work. Ten minutes later got a call they couldnt fill the order or deliver today, offered next day but wife doesn't work then. Told rep to refund and I wouldn't use their service any longer. She told me sorry but have a good day. Would have been nice to been notified they couldn't do it after or before I placed order so co... read more
Business response:
Hello, I am incredibly sorry that your order was not delivered on the day you asked and very sorry that we did not inform you of the issue until the end of the day. I issued a complimentary order that is set for delivery 11/30/23. I hope this will encourage you to use us for your future floral needs. Your order confirmation number is **********. Please don't hesitate to reach out to us directly with any further concerns. Kindest Regards, ****************** Teleflora
Im very upset. My flowers were suppose to be delivered on 11/10 and were not. Hopefully they get delivered today because if not they wont mean anything, as it is a Veterans Day bouquet.
Business response:
Hello *******, We have received an automated delivery confirmation from the florist that delivery was made on 11/10/2023. Regards, **************** Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,173 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.