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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SCAMMERS! AVOID ordering from them or you'll regret it! Support a local florist instead. Teleflora is running a MASSIVE scam! Call your credit card company and dispute your charges instead of calling for a refund. Save your stress level. That is what your bank can provide free to you! I placed an order for flowers for my aunt's funeral, but they were never delivered. Despite receiving a confirmation that morning claiming they were delivered, my cousin confirmed they never arrived. Upon calling, I was informed they couldnt re... read more
Worse flower delivery company ever. They didn't deliver the package.
Business response:
Hello Sergi, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. . Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a refund in the amount of $50.86 issued back to your original form of payment within 2-10 business days or by 05/07/2024. If there is anything else, we can do please contact us at **************. We appreciate you as a customer and we hope to hear back from you. Best regards,**************** Teleflora
How can this company have an A+ rating from BBB when my experience and multiple other reports have been nothing short of a disaster? I have always trusted BBB's ratings, but this company's rating should be re-evaluated because it should have the lowest rating possible. An investigation into its false advertisement and failure to correctly fulfill orders should be conducted to ensure the accuracy and reliability of BBB's ratings.I ordered a premium arrangement, and what was delivered was a complete disappointment. The 'arrang... read more
Business response:
<p>Hello *********************,</p><p>I apologize for the inconvenience this may have caused you. I do show that we received an email from you on 4/20/24 and a full refund of $98.21 was issued. Please allow 2-10 business days for this to reflect back to the original form of payment. If you have any further questions, please don't hesitate to reach us at ************. Thank you, *****, Teleflora</p>
AVOID AT ALL COST!!! There are 1409 reviews, 85% are one star. We ordered a floral from their website the day prior and paid $81 to have the flowers delivered the next day. We found out the flowers are being delivered from the same town we wanted them delivered to. It is now 5 PM and the flowers were not delivered. They said delivery is from 11AM to 7PM. This is bogus and wrong. Worst place to buy flowers from. When we called to express our disgust all we got was we can refund you. They should put on their webpage, We don't ... read more
Horrible experience. Ordered flowers for my mother's birthday. Selected teleflora because they said they could deliver it on the same day. Paid for order and included tip. Later that day I get the following voicemail: (direct excerpt from voicemail to text) "... unfortunately the shop messages and they said that they need an alternate delivery date to deliver the order since there is an eclipse occurring so the soonest date they can deliver is tomorrow..."I was flabbergasted. What does an eclipse have to do with delivering f... read more
Business response:
Hello *****, I do apologize that your order has not yet arrived. I have confirmed with the florist that your order is out for delivery today and would be there within the next hour. I have cancelled and issued a full refund back on your original order. We value you as a customer and hope to serve you in the future. Please contact us if you have any further questions. Thanks, ******************, Teleflora
UNABLE TO LEAVE NO STARS. How many more emotional victims does Teleflora need to apologize to? ALARMING! They need to stop sending florists orders to the many, many vendors who DENY the orders. Then keep that information from the customer. Meanwhile sending FALSE emails with wrong information on them, especially that the flowers were delivered when indeed the order was never accepted let alone NEVER DELIVERED . and charge EXTRA for this attempt at a timed delivery. iNSULT TO INJURY. I took my experience of this to social med... read more
Business response:
<p>Hello *********************,</p><p>I apologize for the inconvenience this caused for you and I am sorry that we fell short this time. I do show that a full refund was issued back to the original form of payment on 4/6/24. Please don't hesitate to reach out to us at ************ if we can further assist. Thank you, *****, Teleflora</p>
I ordered flowers for my sister in law funeral, I ordered them on Monday and they were supposed to be delivered on Friday, *********** was on Saturday and they couldn't even delivered then then, they were closed, The next day for delivery was Monday. after the service. POOR service. NEVER Buying from them again. I do not live close, so it looks like I don't care.
Business response:
Hello *****!We extend our sincerest apologies that your floral order could not be dellivered. We understand how important these moments are. We would be more than happy to have a complimentarty arrangement delivered to the family. Please reach out to us at **************. We would love to assist you.Warmest Regards,************ Teleflora
Ordered $103 ************* design, they sent cheap vase with flowers that came from ******** They canceled the order and did florists choice. They did not come close to a $100 arrangement. They are money hungry not service oriented. Shame on them. It was for a VERY special birthday and they embarrassed me because I'm not able to get to her and the flowers sucked. Shame on them for not being concerned about return customers. They don't care which is obvious by the many sites with bad reviews.
Horrible service!!! I ordered flowers for a very extremely important date in my family. I placed 6 orders and 1 order has yet to be delivered. Another order arrived 2 days late and on that order it showed it was delivered on March 2nd and it wasnt. They lied about it being delivered on time. **************** is a waste of time you cant talk to a live person its a recorded voice pretending to be a person. It has been ***********************.
Business response:
Hello *****, I am very sorry about the order not being delivered and the customer service you received. I am showing that we have issued a 75% refund for your order that was delivered 2 days late. Unfortunately, there is not enough information provided for me to resolve the issue for the order that has not been delivered. Please contact us at ************** so that we can assist you further. We value you as a customer and hope to serve you in the future. Thanks, ******************, Teleflora
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,220 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.