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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered over $100 bouquet to delivered on Valentines day. I paid the ridiculous fee to get them delivered on Vday. I received no communication that they would not be arriving and I contacted them multiple times to get an estimated arrival time. They were never delivered and my spouse was left without a Valentines day gift. Had they communicated earlier, I would have went elsewhere. Im crushed by this situation.
Business response:
Hello *********, Please accept our sincere apologies for the inconvenience you experienced with your floral delivery. We have issued a full refund in the amount of $94.96. Please allow 2 to 10 business days or until 02/21/25.We have also issued a future discount code you will receive via your email. Again, please accept our apology for the non-delivery. Kind Regards, ****** L Teleflora
Horrible.I ordered Flowers for my daughter for valentines Day and on the day of delivery they email me that "We appreciate your business and provide great coverage but are unable to fulfill your order"Order number was #two,two, four,one,nine,seven,zero,five,seven, three.And then 10-Days to refund my Money HORRIBLE and too late to do anything else RUN- DO NOT USE this Unprofessional Website
Business response:
Hello *******!We typically provide excellent coverage, but unfortunately, we were unable to fulfill your order within our network of florists at this time. We sincerely apologize for any inconvenience this may have caused.A full refund was issued to your original form of payment on 2/14/25. However, please note that it may take your financial institution 2-10 business days to process and reflect the refund on your ************ has been my pleasure to assist you today. If there is anything else we can do for you, please dont ... read more
I was sending flowers to my friend BD through teleflora.com I have recieved confirmation on 02/12 at 11:22 am. Later 02/12 at 12:09 am I received order canceling note."The order is questionable and was canceled for my protection?!!" I have called customer service. The agent was unable to explain the reason and asks very strange questions regarding my credit card and my home. What has nothing to do with the order.02/12 after conversation agent restore my order. I received a second confirmation for my order 02/12 at 3:04 *****... read more
Business response:
Hello *********,We sincerely apologize for any inconvenience our Teleflora service may have given you. We regret that we were unable to fulfill this order with the superior level of service that we strive to deliver. By February 28, 2025, or between 210 business days, you should have a complete refund in the sum of $121.74 back onto the original payment method that you used. Please check your email for a 50% future discount that is valid for the next six months. Kindly reach out to us at ************** in case you need any m... read more
Ordered 36 roses and tulips. Received 4. A day late. Check the photos. For 75 dollars I expected much better. **************** does nothing. It's not my fault if you delivered to the incorrect address...I wish I could show pictures in this review.
Im so disappointed with my order. They were to deliver a flower arrangement that I ordered for $150 for a dear friends Aunts funeral. The quality of the arrangement is very poor and looks nothing like it was presented online. Its embarrassingly bad. I apologized to the family & even showed them a photo of what I ordered. Never again with Teleflora. The florist they used should be ashamed of themself!
Business response:
Hello *****, We really regret any trouble that our Teleflora service may have caused you. We apologize for not being able to provide the excellent level of service we aim to provide for this order. You should receive a complete refund in the amount of $151.52 back onto the original payment method that you used by February 13, 2025, or within 210 business days. Please contact us at ************** if you require any additional assistance. We appreciate your business and hope to hear from you soon.Sincerely, ********* *. Telefl... read more
Have basically scammed me. Didnt do same day delivery, then didnt deliver the flowers to the right house if they delivered them at all. Absolute feels like a scam. NEVER use this company.
Business response:
Hello, Please accept our sincere apologies for any inconvenience you have experienced. We have issued a complementary order to be delivered Thursday, 01/16, we have also issued a full refund to your account in the amount of $60.13, please allow 2 to 10 business days for your financial institution to post to your account. Again, we are so sorry this happened. If you have any questions or concerns, please contact us at **************.It has been my pleasure to assist you.Kind regards, ****** *.Teleflora
These people are absolutely horrible I paid $130 for them to deliver $58 flowers and not just that I was like okay since they're just $58 I'll get a balloon and a flower and a handwritten note they charged me $130 there's $30 is that is a service fee and that service fee is saying if you pay me this money we're going to make sure it's delivered correct like right I think maybe and nothing was there except for the flowers and then when I called to ask for a refund or some something to make me feel better about the situation t... read more
Business response:
Hello *****,I apologize for the inconvenience this has caused for you. I have refunded you in full for your missing items. Please allow 2-10 business days for this to reflect in your account. If you have any further questions, please reach out to us at **************.
My son sent flowers to my daughter because her Birthday the vase was big with very few flowers for the price he paid. They delivered the flowers at almost 6:00 in the afternoon,. I used to sent flowers with teleflora before l never had any problems. But this time we are very disappointed. Not more teleflora.
Business response:
Hello ****,I sincerely apologize that your son's order did not meet expectations. We would be happy to assist, but we need to speak with him directly as he is the one who placed the order. Please have him contact us at ************** or email us from the address associated with the order at *************************************************************************************************.Best regards,*** *. Teleflora
I ordered a centerpiece on 12/20. It was for a Christmas Eve party and was supposed to arrive 12/21. It never came. I called customer service and they said it was delivered, which it wasnt. Then the replacement order date, which the woman guaranteed would arrive on time, moved from 12/22 to 12/23, then to 12/24. Then I get an email about a refund because they couldnt find a flower shop near me (I live next to a major city) who could deliver. So now I had no time to find any sort of a replacement. If customer service had been... read more
Business response:
Hello ********,We sincerely apologize for any inconvenience you may have had using our Teleflora service. We regret that we were unable to fulfill this order to the high standard of service that we strive to give. Before January *******, or within 210 business days, you should get a reimbursement in the amount of $69.53 back onto the original payment method that you used. For a 30%future discount that you can use within the next six months, please check your email. If you need anything else, please give us a call at ********... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,220 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.