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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered $250 florals for a funeral and received a text that they could not deliver. They then said they delivered, yet no one received the flowers!When I emailed them saying nothing was received, they were to look into this and show proof of delivery. They NEVER did. When I reached out again some months later, they said it was too late. They count on people getting busy and hope you will forget.Never received a credit or anything. This is criminal!
Ordered a spray for my uncles funeral, 3 days before it needed to be delivered. The day it was supposed to be delivered I received a text that they would not be able to deliver it that day asking for me to choose a different delivery date. I called and cancelled the order had to find a local florist as the funeral was 3 states away who would be able to do a gorgeous spray for his funeral and deliver it before I drove the 6 hours to the funeral. I will never use teleflora again.
Canceled my order, the day it was to be delivered. POOR customer service, AND my credit card was NOT refunded! How can a business continue doing business like this? Better yet, how are they rating A+ from BBB?
Absolutely disappointed with the poor quality and quantity of the sympathy funeral floral arrangement (Telefloras Sapphire Skies Bouquet -Deluxe) that I ordered but was delivered by ****** Flowers, Midwest OK on 04/17/26. Vase and number of flowers used werent the same as the one I ordered in the Telefloras website. Vase used was just painted and color was peeling off and there were less flowers. I ordered the floral arrangement on 04/11/26 and requested for it to be delivered on 04/17/26. I expected with the price I paid fo... read more
I had placed an order for a friend who lost her father & what they sent was not what was expected. They agreed to issue me a 50% but its been 14 days & the credit hasn`t shown up. **************** sent ME to billing company that they used to find my credit & the billing company can`t help me. I am getting the run around instead of getting my credit. I need help to get my money!!!!!!! They have shown me horrible customer service
I purchased Colors Of The Rainbow Bouquet (Premium) priced at $124.99 + tax + shipping for my mom. I was expecting big bouquet measuring approximately 28 1/2 inches tall by 23 1/2 inches wide as described on the Teleflora website. When it got dropped off on my porch, its looked tiny. I never measured flowers before but this was insulting, so I got out my tape measure. It measured 17 inches wide. Seriously! Teleflora should have florist take pictures of what they're delivering to ensure this doesn't happen.
Business response:
Hello DK! I am truly sorry for any issues with your order. Unfortunately, Im unable to locate your order using the information provided at this time. We would welcome the opportunity to speak with you and help provide a satisfactory resolution. Please contact us at ************** so we can assist you further and deliver the customer service you deserve. You may also reach us via our chat feature at Teleflora.com. We appreciate you and look forward to hearing from you.Sincerely,***** *.Teleflora.com
Too many "come-ons" or proposed add-ons to run the bill higher. Annoying!
Business response:
Good morning *****-We sincerely apologize for any issues you may have experienced while placing your flower order. We understand how important a smooth and reliable ordering process is, and we regret any frustration or inconvenience this situation may have caused.Please know that your experience matters to us, and this is not the level of service we strive to provide. We appreciate you bringing this to our attention and value the opportunity to improve. Thank you for your understanding.Thank you,*********** C.Teleflora
I placed an order through Teleflora on 26 Feb for a funeral that was on *************************** the day of the funeral stating they could not fill my order and were unable to deliver the flowers. Im not sure why they would wait till the day of to contact me to say that they couldnt deliver them. I am still waiting on my refund from them 2 weeks later. I will be disputing the charges with my bank. I will never order through them again and I suggest you order your flowers through a different company.
Business response:
Good morning, ****We sincerely apologize for any inconvenience this may have caused. Our records indicate that a credit of $135.48 was applied on 3/16. However, because the arrangement was placed through the obituary on the Tukios website, ****** issued the purchase order for the service. As a result, the credit was returned directly to Tukios.To receive your credit, you will need to contact Tukios directly. They can be reached by phone at ************ or by email at *******************************************.It has been ou... read more
Horrible service! Ordered sympathy flowers for a friend and family. Was not delivered the day it was supposed to be, the arrangement was not even close to being a sympathy arrangement. Spent close to $90 and did not even receive an apology. Definitely will never use again
Business response:
Good morning ****-We sincerely apologize that the flowers were not delivered on the requested date and that the arrangement did not reflect the standard or appearance appropriate for a sympathy tribute. We understand how important timing and presentation are during such a sensitive time, and we regret that we fell short of your expectations.Please accept our deepest apologies for any additional stress or disappointment this may have caused. This is not the level of care we strive to provide, especially for memorial arrangeme... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,302 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.