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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have not failed yet. MY MOM always gets her flowers.
We order all our flowers from Teleflora. Your website is easy to use & were always very satisfied with the beauty, *********************** of the flowers.
Business response:
Hello *******, Thank you for being a loyal Teleflora customer. Customer satisfaction is our number one priority. We look forward to servicing all your floral needs. Again, we thank you!Best regards, ********** Teleflora
TOTAL DISAPPOINTMENT! IF I COULD GIVE 0 STARS I WOULD! Visited many local florists sites to order small business local but ended up wanting the sure sure choice and did through the funeral home page. Well BIG MISTAKE. Our flowers were never delivered as they allowed for selection of Sat morning delivery yet said they are closed on Saturday. I am more angry because the many behind me MUCH more important and valuable, the husbands and kids spray for top of casket, the company she worked for $400 plus standing spray an others w... read more
Business response:
Dear *******,I am truly sorry for the disappointment and distress this situation caused during such a difficult time. I completely understand your frustration, especially given the importance of having flowers present for the service and the impact this had on the family and loved ones. While a full refund has already been issued, I understand that this does not make up for the experience or the missed opportunity to honor your loved one as intended. Unfortunately, there is no additional resolution I can offer at this time.P... read more
Did not fulfill my order and would not refund my money. I will not do business in the future.
I paid $100.00 for an arrangement that had at least 5 roses, a designer vase and was very artistically arranged. The vase was a cheap clear one, The dominate flower was 1 large daisy and the rest of the flowers were sloppily arranged and looked like weeds. I should be fully reimbursed for this travesty. This arrangement was going to a dear friend who is recovering from a traumatic prolonged surgery to try to save her life.
Business response:
Hello ****, Thank you for sharing your feedback. We sincerely apologize that the arrangement delivered did not meet your expectations, especially considering the important purpose behind your gift for a dear friend recovering from a traumatic surgery.We understand your disappointment with the flower selection, vase, and overall presentation, and we regret that the arrangement did not reflect the quality you expected based on your ******** a resolution, we have issued a full refund for the order. Additionally, we have provide... read more
This service is legal because conservatives have killed regulation. Buyer beware; If you're on this web page? You're already the sucker.
Business response:
Hello **** *****,Thank you for contacting Teleflora.I am very sorry to hear about your experience. This is certainly not the level of service we strive to provide to our valued customers. Unfortunately, the information provided is insufficient for me to locate your order and assist with resolving this matter.Please get in touch with us at **************, and one of our representatives will be happy to assist you in reviewing your order and working toward a satisfactory resolution.Thank you for choosing Teleflora. We sincerel... read more
I ordered a bouquet, candy, and chocolate for my daughters 17th birthday to be delivered the same day. Teleflora sent me a message telling me that they have canceled my order because it was identified as being questionable. They didnt explain or provide any valid reasons as to why. They just canceled my order and made me look like a delinquent father who didnt remember his own daughters birthday. Teleflora had ruin my daughters birthday and her image of me. I had to use another company to send flowers, candy, and a ballon a ... read more
Business response:
Hello ******, Thank you for sharing your experience. We are truly sorry to hear how deeply this situation affected you and your relationship with your daughter on such an important occasion. We understand the disappointment and frustration you felt when your order was canceled, particularly when it was intended to celebrate her 17th birthday and strengthen a meaningful family connection.Teleflora utilizes security and fraud-prevention measures designed to protect both customers and recipients. In some cases, orders may be fl... read more
telaflora passed a bee well bouquet (premium) order to a florist who failed to deliver before 1:00 pm the day of along with a tip to make sure it made it to the hospital.Daughter left hospital with no get well flowers.If my money is not returned for the order placed .BBB will be notified of fraud.Iwill be all over social media on this not to order from this compamy.
Business response:
Hello *******, We sincerely apologize for the disappointment and inconvenience caused by this order. We understand how important it was for the Get Well bouquet to be delivered to the hospital before your daughter's discharge, and we regret that the local florist was unable to fulfill the requested delivery time.After reviewing the order, we confirmed that the service did not meet expectations. As a result, a full refund of $151.10 has been processed and issued to the original method of payment. Please allow 2 to 10 business... read more
An absolute disappointment with no resolve. I ordered an expedited delivery on 05/06/2026. Not only did the flowers look nothing like what was paid for but they arrived dead and weeping and late. I received numerous notifications that they were successfully delivered on time. When I reached out to the recipient they had not been delivered and came a day after my email and text confirmation that they were. I had the recipient send me their ring video evidence of the actual delivery and I reached out to customer service with i... read more
Business response:
Hello ***, Thank you for bringing this to our attention. We sincerely apologize for the disappointment and frustration caused by your experience. We understand how upsetting it is when an expedited order arrives late, does not meet expectations, and the flowers arrive in poor condition. We also recognize the concern caused by receiving delivery notifications before the order was actually delivered.Unfortunately, we were unable to locate an order associated with the information provided in this review. To allow us to fully in... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.