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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was charged but my order never arrived!!!!! Horrible experience everyone should beware!!!!
Business response:
<p>Hi *****,</p><p>Please accept our most sincere apologies that your order was not delivered. The Mother's Day Holiday was overwhelming this year, and I am so sorry that your order was unable to be delivered on time. We cancelled the order and refunded it in full at your request for non delivery, but we would have been very happy to have gotten it delivered for you on another date. We completely understand that you wanted it for Mother's Day however, so in an attempt to make it up to you, we have sent you an email for 50% o... read more
They switch up the size of the promised bouquet hoping the giver never actually sees it.
Business response:
<p>Hello *******,</p><p></p><p>I am truly sorry you were not satisfied with your arrangement delivered. I promise you we do not switch up the sizes in hopes the sender does not see it. Upon checking your order I do see you were refunded $30.70 on 5/19/23. Please allow 2 to 10 business days or by 06/02/23 for the refund to be deposited back. If you have any other issues or concerns please feel free to reach out to ** at ************** or email ** at ***********************************************************************.</p><... read more
They switch up the size of the promised bouquet hoping the giver never actually sees it.
Business response:
<p>Hello *******,</p><p></p><p>I am truly sorry you were not satisfied with your arrangement delivered. I promise you we do not switch up the sizes in hopes the sender does not see it. Upon checking your order I do see you were refunded $30.70 on 5/19/23. Please allow 2 to 10 business days or by 06/02/23 for the refund to be deposited back. If you have any other issues or concerns please feel free to reach out to ** at ************** or email ** at ***********************************************************************.</p><... read more
Extremely disappointed. You cancelled my order! You left noreason why!
Business response:
Hello ****** *****, I am so sorry you had a dissatisfactory experience with our company. The reason we cancelled your order is because we could not find a shop in the delivery area that would deliver your arrangement. You have been refunded in full and it can take **** business days from the day the order was cancelled. Again I am deeply sorry that we could not find a shop to deliver your order. Best Regards, ****************** Teleflora
Update: The bouquet of flowers for my daughter has not been delivered. I requested the flowers be delivered before 3 p.m. CST today for my daughter to receive it for her graduation. My daughter may not be able to receive her Congratulatory bouquet of flowers.
Business response:
Hello ************, Please accept our most sincere apologies for the inconvenience you experienced with your Teleflora order. I have reviewed your order and noted your order was cancelled per your request. To show our apologies, a 30% future promotional code has been issued. You will receive an email which will include your discount code. You must call ** at ************ to place your order, since the discount code will not apply online. If you misplace your discount code, dont worry, a copy of it will be on this order for r... read more
The order was delivered as expected, but not what I ordered. My mothers favorite color is blue which is why I chose the advertised blue vase and blooms. They were delivered in a clear vase and no blue flowers in sight..
Business response:
******,I sincerely apologize for the dissatisfaction you experienced with the floral order for your mother. We fully recognize the significance of honoring mothers on their special day, and we genuinely want to address your concerns and find a resolution that will leave you satisfied. At your convenience, we kindly request you to reach out to **. You can reach ** by calling **************. We eagerly await the opportunity to make things right for you.Warmest Regards, **************Teleflora
The order was delivered as expected, but not what I ordered. My mothers favorite color is blue which is why I chose the advertised blue vase and blooms. They were delivered in a clear vase and no blue flowers in sight..
Business response:
******,I sincerely apologize for the dissatisfaction you experienced with the floral order for your mother. We fully recognize the significance of honoring mothers on their special day, and we genuinely want to address your concerns and find a resolution that will leave you satisfied. At your convenience, we kindly request you to reach out to **. You can reach ** by calling **************. We eagerly await the opportunity to make things right for you.Warmest Regards, **************Teleflora
I ordered a premium red *********************. It came 2 days late. The roses were 9 red and 3 purple. Who does that! I was very dissappointed in the look and the delivery. I spent $120 on this and it looked worth $20. I could have went to ******* for that.
Business response:
<p>Hello *******,</p><p>I am so sorry that your arrangement was not delivered as ordered. I located your order and have refunded 75% back to your method of payment. You should see the credit in **** business days, depending on your financial institutions processing times. Again, I am so sorry that your order was not properly fulfilled. If you have any questions, please feel free to reach out to ** at ************.</p>
Teleflora never got the delivery made eventhough I paid extra for a three day delivery window. Well at least they refunded my money. Will think twice about using Teleflora in the future.
Business response:
<p>Hello ******,</p><p></p><p>I apologize that we were unable to deliver your gift as requested. Although we have an extensive network of member florists, unfortunately we did not have a florist located in your recipient's area. If you have an alternate address in another area, we would be happy to get this delivered for you. You can reach out to ** at ************** or email ** at ***********************************************************************.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora<span style=... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.