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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So, I placed a special distinguished service bundle of flowers/spray/casket etc. for dads funeral. We show up tonight at the visitation and they werent delivered! I called Teleflora and they said they had canceled my order! No phone call or email! I Will not be doing business with them again. Unacceptable business
Business response:
Hello *****************************,I am very sorry about your recent experience with our company. I am sending you a complimentary flower arrangement to the address you provided for yourself on your order. We know there is no way we can make up for not being able to deliver flowers for such an important occasion. The delivery date is set for 06/07. I do hope this will encourage you to consider using us for your future floral needs. Please contact us directly for any further assistance. Best Regards,****************** Telefl... read more
I sent my sister some sympathy flowers. I order azaleas so she could plant them on a family members grave and Teleflora sent something COMPLETELY different and wrong. They sent a bright basket of ivy and daffodils- a happy birthday basket. Im so heartbroken and disappointed.
Business response:
Hello *********. I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 06/20/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us. Best Regards, **********************, Teleflora
Delivered on time. Not at all what we ordered. I did NOT want roses delivered. That's why I choose what I ordered. I want a full refund. I have photos.
Business response:
Hello ******,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 06/19/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact us.Best Regards,****** Teleflora
Horrendous!!! You failed to deliver flowers to a funeral home and failed to contact us by email or phone that the flowers were never delivered. But send us an email asking for a review?! I had to contact you to see why they werent delivered. Horrible company. Will never even consider using your services again. No excuses to not follow up with your customers when you cant provide the service you offer, especially for a funeral.
I ordered flowers to delivered on a Sunday- same delivery service was offered. Paid extra charges for this and the flowers were never delivered. It was for a very time sensitive & sympathy of a hard day for a friend. This was a horrible experience & same day delivery should not be offered -if you plan to order that way I would not trust Teleflora.
Horrible Experience. The flowers werent delivered on the promised date and then when they arrived some of the flowers were dead. When I reached out to customer service they said they would have them delivered the next day with a different florist. The flowers werent delivered the next day instead they were delivered two days later. The flowers look nothing like the flowers I ordered. I understand that they may substitute flowers but this was a completely different arrangement. It was completely different flowers and had comp... read more
Obsolete garbage received by recipient compared to what we ordered. I understood that we would not get exactly what was shown on the site, however, it was an embarrassment to see what was sent on what was meant to be a special occasion.
VERY DISAPPOINTED. I ordered flowers for a birthday gift, and I got two emails saying that my order was in process and that they would be delivered. Well, they didn't get delivered at all. I will NEVER use this service ever again. ***** M of ****
I didnt get the flowers yet Almost 11pm my wife is leaving tomorrow morning I need my money back!!!
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,286 reviews.
When is Teleflora open?
Teleflora is closed now. It will open at 9:00 a.m.