This profile has been claimed by the business owner or representative.
Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered with guaranteed delivery for same day. They have not been delivered yet. When and if they get delivered they better be as pictured!!!
Highly dissatisfied. The flowers delivered looked NOTHING like what I ordered
Very disappointed. Would have had a better bouquet form the grocery store. Never using teleflora again.
Business response:
<p>Hello ******,</p><p></p><p>I am truly sorry that you were not happy with the bouquet delivered. I have issued you a full refund in the amount of $87.98 and a 30% future discount code. Please allow 2 to 10 business days or by 06/12/23 for the refund. If you need anything further please reach out to ** at ************** or email ** at ************************************************************************ Again, I do apologize.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora</p>
I give this company ZERO stars!!!I ordered a wristlet for my daughter for her First Prom. I ordered it two weeks in advance and set up delivery for the day BEFORE Prom.Fast forward to Delivery Day. Not only did they NOT deliver but they waited until after 4pm to tell me that they could not even COMPLETE my order. Claimed my order was too small (I didnt realize a $40 wristlet was small) No flower shops in my vicinity were excepting my order. Okay Something they could have brought to my attention at the time of order or even a... read more
Business response:
Hello ***, I am very sorry that you were not informed that the order could not be delivered sooner. I have reviewed your order and show that we have processed your full refund and sent you a 30% future discount code to your email that does not expire for 6 months. We value you as a customer and hope to see an increased satisfaction rating. Please contact ** for further questions. Thanks, ******************, Teleflora
HORRIBLEHORRIBLEHORRIBLE!!!I assumed that you had placed my order for a delivery to our daughter in law for her birthday today and received an email (after it should have been delivered) that Teleaflorist was unable to deliver it in her area today!!!!!!!I have NEVER, in all of my years of ordering flowers on line l, had this happen. Had I not noticed your email at the last minute, she would not have had our floral delivery this very important day!!!!! Tell me why I should EVER order flowers from Teleflorist again!!!!!!!Fortu... read more
Business response:
<p>Hello *****,</p><p></p><p>I am sincerely sorry your order was unable to be delivered on the day of your choice. We would love the opportunity to serve your floral needs in the future. If you need any assistance please call ** at ************** or email ** at ************************************************************************ Again, I do apologize.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora</p>
I paid for peonies and got roses instead of peonies...
Business response:
Hello ****, I am incredibly sorry that your recipient received the wrong flowers. I issued a refund on the order and an email will be sent to the email address you provided on the order with the details. I hope that you will consider using ** for your future floral needs. Please let ** know if there is anything else I can assist you with, Best Regards,****************** Teleflora
I give this company ZERO stars!!!I ordered a wristlet for my daughter for her First Prom. I ordered it two weeks in advance and set up delivery for the day BEFORE Prom.Fast forward to Delivery Day. Not only did they NOT deliver but they waited until after 4pm to tell me that they could not even COMPLETE my order. Claimed my order was too small (I didnt realize a $40 wristlet was small) No flower shops in my vicinity were excepting my order. Okay Something they could have brought to my attention at the time of order or even a... read more
Business response:
Hello ***, I am very sorry that you were not informed that the order could not be delivered sooner. I have reviewed your order and show that we have processed your full refund and sent you a 30% future discount code to your email that does not expire for 6 months. We value you as a customer and hope to see an increased satisfaction rating. Please contact ** for further questions. Thanks, ******************, Teleflora
Looked NOTHING like the picture i chose at all. I also specifically asked for birds of paradise because that is my sisters favorite flower and there were not anyway. I would have cancelled the order. Or at least make it look something like the photo! I will say they delivered it on time and to the right place but it was nothing like what i ordered. I
Business response:
Hello ******,I apologize that you were disappointed in the substitution, I understand why you are upset. Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 06/09/2023. Again, please accept our most sincere apologies. If you have any further questions or concerns, please dont hesitate to contact **.Best Regards,****** Teleflora
Flowers were never received by recipient. No response to my emails from Teleflora!
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.