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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No STARS. My order wasnt delivered. Very disappointed. Now I have to call **************** and deal with that and the embarrassment of the missing flowers.
Business response:
Hello *****, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. . Our goal is to provide excellent service and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within **** business days or by 06/09/2023. If there is anything else, we can do please contact ** at **************. We appreciate you as a customer and we hope to hear back from you. Best regards,****** Teleflora
The delivery of the flowers never arrived. Super disappointed. Wont use it ever again.
Business response:
Hello ******, I am very sorry about your recent experience with our company. We dropped the ball and failed to communicate with you that your recipient was not home and delivery date has been changed to today 05/24/2023. I issued a partial refund and an email has been sent to the email address provided on the order. It can take **** business days for you to see refund on your end. Again please accept our apology and we hope to gain your business again. Please let ** know if we can do anything else by contacting ** directly. ... read more
They have not been delivered . Let me know when they are delivered
Business response:
Hello ***, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Unfortunately, we did not have a florist who could deliver the arrangement and the order was canceled, you were refunded in full. The refund takes 2 to 10 business days to show posted on your statement no later than 6/06/2023. It would be a pleasure to assist you further if you have any question. Please contact ** at **************. We appreciate you as a customer. Best regards,****** **********************
I ordered on Thursday morning for a Friday delivery before Mother's Day. I was called Friday afternoon and notified they could not find a florist, so would not be able to deliver until Monday, which is obviously after the holiday. First of all, they should not have accepted an order they could not fulfill, but they did. After this first mistake, they should have contacted me in a timely manner to notify me they could not fulfill the order on time, not after the delivery should have already happened. They gave me a small part... read more
Business response:
Hello ******, I am so sorry you had a bad experience with our company. I issued the remainder of your money for a full refund. This can take **** business days. I also issued a future discount code and an email has been sent to the email address provided on your order. The code is valid for 6 months. I hope this will allow you to give ** the chance to give you the service you deserve. Best Regards,****************** Teleflora
Ordered the Deluxe Bouquet and was incredibly disappointed. The arrangement had the correct flowers, but the blooms were very small. Will not be using Teleflora again.
Business response:
<p>Hello *****,</p><p></p><p>I am truly sorry your order was filled to the value it was supposed to be. I have refunded you in the amount of $25.43 and sent you a 30% future discount code. Please allow 2 to 10 business days for the refund or by 06/06/23. If you need anything further please reach out to ** at ************** or email ************************************************************************ Again, I do apologize.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora<span style="white-space:pre"></span></p... read more
Ordered the Deluxe Bouquet and was incredibly disappointed. The arrangement had the correct flowers, but the blooms were very small. Will not be using Teleflora again.
Business response:
<p>Hello *****,</p><p></p><p>I am truly sorry your order was filled to the value it was supposed to be. I have refunded you in the amount of $25.43 and sent you a 30% future discount code. Please allow 2 to 10 business days for the refund or by 06/06/23. If you need anything further please reach out to ** at ************** or email ************************************************************************ Again, I do apologize.</p><p></p><p>Best regards,</p><p></p><p>********** Teleflora<span style="white-space:pre"></span></p... read more
I ordered on Thursday morning for a Friday delivery before Mother's Day. I was called Friday afternoon and notified they could not find a florist, so would not be able to deliver until Monday, which is obviously after the holiday. First of all, they should not have accepted an order they could not fulfill, but they did. After this first mistake, they should have contacted me in a timely manner to notify me they could not fulfill the order on time, not after the delivery should have already happened. They gave me a small part... read more
Business response:
Hello ******, I am so sorry you had a bad experience with our company. I issued the remainder of your money for a full refund. This can take **** business days. I also issued a future discount code and an email has been sent to the email address provided on your order. The code is valid for 6 months. I hope this will allow you to give ** the chance to give you the service you deserve. Best Regards,****************** Teleflora
Will never order Teleflore again. NOTHING LIKE I ORDER. Cheap flowers . I order beauifulpink roses and lilys. what my friends got for their ******************** asking for a refund just not going to order again from Teleflore. Every one star was to much totaly ****** off.
Business response:
Hello ******,I am deeply sorry you had a bad experience with our company. We dropped the ball with your order and we sincerely apologize. Although you stated you do not want a refund, I issued a full refund because I fell a refund is due to you. It can take **** business days. I also sent an email with a future discount code in hopes that you will give our company the chance to give you the best service you deserve. Please contact ** directly if you have any further concerns. Best Regards, ****************** Teleflora
Wrong order wrong message. I ordered deluxe got basic design. Want a refund.No Star Rating
Business response:
Hello *********,Please accept our sincere apologies for your order not being delivered as requested. I have reviewed your order and issued a refund in the amount of $74.33 to make a full refund for you. Please allow **** business days or until May 30 for your financial institution to post to your account. Also, we have issued a 30% future promotional code. You will receive an email which will include your discount code. You must call ** at ************ to place your order, since the discount code will not apply online. If yo... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,221 reviews.
When is Teleflora open?
Teleflora is open now. It will close at 5:00 p.m.