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Seattle Flowers
- Flowers & Gifts
- Seattle, WA
About this business
Location details
600 2nd Ave, Seattle, WA, 98104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. |
So disappointed in the picture online of a beautiful bouquet. I ordered premium as I wanted something extra special. What arrived was not as pictured. I was embarrassed when recipient sent photo.
Please don't waste your money here on someone who can't maintain even a facade of politeness for 5 min. Unexpected given all the positive yelp reviews, but take a moment to look at the 1 star reviews...there is absolute truth to them. Called to order a custom bouquet, and asked about flower availability and color schemes. Not sure why Bill lost his cool with such basic questions, Thanks to him, I decided to search for another florist and ended up at Fleur de Moufette. The owner was incredibly polite and kind and very k... read more
Business response:
Jess, I remember your call now, it was over a month ago. You wanted peonies and I told you that they weren't available yet but that we could substitute some beautiful pink roses for you instead. Right? You said that you didn't like roses and asked what else we had in the store. I suggested a Designer Choice arrangement and to try and get a better idea what you were looking for, I asked you what the occasion was and what price range you'd like us to work within. During the course of our conversation, I literally took two... read more
I ordered a sympathy bouquet. It never arrived, but I was charged for it. I inquired online about the missing order and got no reply. I called to get a refund. I was told it was marked as delivered. He said he asked for proof of delivery and to keep the line open because they would call me back. I waited but got no call. I called back the next day and was told the same thing again. It's day three, and I suppose I have to call and beg for a refund. Meanwhile, my grieving friends think that I forgot about them. Very sad busin... read more
Business response:
Hi Peggy, I think you have us confused with another shop. When we deliver an arrangement, we immediately get the name of the recipient and document the name and time of delivery on our delivery slip. Delivery slips are kept on file right next to our front desk phones for three months. We can always tell you when and who the flowers were delivered to, almost immediately. There's no need to "keep a line open" for a call back. Further more, if we leave the flowers unattended, we take a picture of the delivery location and ... read more
I sincerely hate to speak ill of local businesses but please understand that what you see on the website looks MUCH larger than what you actually get.
Business response:
Hi Shawn, I've looked for you in our system and can't find an order for you. I've also direct messaged you without response. Every arrangement on our website has the sizes indicated under the tab below the picture that says "Sizes". Also, my Designers double check and notate the size of each arrangement that they make on their work ticket so there's never any doubt that the arrangement is made to the specifications indicated on our website. I would greatly appreciate it you would give me a call to discuss. Thanks, Bill... read more
Ordered a flower basket and they Thais that they couldn't make it when I came pick it up. Then they simply refused to sell another one because I asked them to put the flowers together before paying $300. Rude and completely unprofessional personnel with no taste in flowers whatsoever.
Business response:
Dmitry, I'm sorry we disappointed you. If we can't fulfill a request, we'd rather tell you that up front than over promise and underdeliver. Best wishes, really appreciate you for doing so! Bill 206 728 2588 SeattlesBestFlowers@gmail.com www.SeattleFlowers.com
Your response seems reasonable yet you texted me several texts and asked me to remove my review. You even threatened to go the location that you delivered the flowers and take them back! I wasn't going to post this update but since I see such a contrast between your behind the public eye response and public response I was triggered!
Business response:
I'm sorry you weren't happy with your bouquet, Nazanin. We follow recipes provided to us by Teleflora for each arrangement to the stem. I can assure you, that the value is there. I understand that you're not happy with the picture provided to us by Teleflora and I've forwarded your concern to their Marketing Department for help.
The flowers look good at the store but start to wilt very fast at home. Pros of this business: 1. Their abundance of flowers is very good comparing to other Seattle area stores. Cons: 1. Flowers are NOT fresh! And it's not one time issue, bought flowers here 3 times already. Flowers look good when you buy them, then already tired by the end of the day and the next day 50% of them are wilted. I have never had experience like this when flowers are dying so fast with a proper care. 2. The owner is very defensive and mani... read more
The first reply to my review from Bill was accusing me that I didn't buy flowers from him and my review was not real. When I showed a receipt from his store, he changed his reply to me -- accusing me that flowers were not in the water for couple of hours which is intentional lie. Bill wants to look good for new potential customers and does nothing for this but lie. He contacted me in private messages and I provided a proof of purchase -- receipt. He apologized in the way it was my fault the flowers died so fast. He offer... read more
Business response:
Lizaveta, I tried contacting you three times via direct response to resolve this matter before you finally responded. The fact is, flowers don't wilt like this unless they're out of water. It's that simple. If you leave them out of water for a prolonged time, they will wilt. If there was a problem with the flowers themselves, we would've experienced the same problem with the other flowers in our store and we didn't. You state that your Husband picked up the flowers from us and they were wrapped in paper, not in water... read more
(**UPDATE: emailed as per the owner's response below but no one has replied since. Still waiting..) What was shown on their site for a "premium" selection vs what was delivered. An abundance of peach florals vs just four peach roses and no other peach substitutes. Contacted the owner, Bill, who was defensive and later offered a refund but that he would have to go to my friend's house and take the flowers back. Thank goodness they weren't sympathy flowers. Could you imagine? "Um, sorry for your loss but we need to take those... read more
Business response:
We're sorry to hear you were anything less than satisfied with the arrangement delivered to you, Sandra. We pride ourselves on exceptional floral designs and quality flowers that always delight. If you could call us at (206) 728-2588 or email us at , we’d like to discuss the matter further so that you have no hesitation trusting us with your next floral purchase.
Frequently asked questions about Seattle Flowers
How is Seattle Flowers rated?
Seattle Flowers has a 4.7 star rating with 861 reviews.
When is Seattle Flowers open?
Seattle Flowers is open now. It will close at 4:30 p.m.