Serrano Flowers

Jason M. 

on Yelp

11 years ago

I just want to say that I was totally shocked to see some of these reviews. I've been buying flowers from Serrano Flowers for going on 3 years now and have always, without fail been more than satisfied with both the products and services. I think what people don't realize is that most of the time when you order flowers online, you're almost always dealing with a service such as FTD, 800 Flowers, Just Flowers, etc. Which has limited advantages if you're sending out of state and can generally provide adequate service during n... read more

Lisa M. 

on Yelp

12 years ago

My mom was in the hospital. Flowers were sent from a Family Friend to her on Wednesday. We were not home and flowers were given to neighbor. No tag on door. Thursday we find flowers on our porch. Later we found out it was from our neighbor. Friday when my mom arrives home the flowers are wilted. I called on Friday to tell them about the flowers. After giving my them my moms name the said that they had given them to a neighbor. I told them that we we finally received them from the neighbor they were wilted. The told m... read more

Michael K. 

on Yelp

13 years ago

My sister had ordered a bouqet to be delivered to my house for Mother's Day. I was to get the door and sign for the flowers. The day drags on and by 4 pm, still no flowers. I decide to give them a call to check up on them and I say, sweet as pie "Hi, I have some flowers being delivered to my house today and I was wondering if you knew whether or not they were on their way." They ask who the flowers were for and I gave them the name. Then, they want to know how I ordered and I tell them that I wasn't the one who ordered -- ... read more

Jorge R. 

on Yelp

13 years ago

Ordered two bouquets at the exact same time to be delivered for Mother's Day. Both orders were coming to the exact same house and they only delivered one of them. It was horrible having to explain to the other person that we didn't forget about her and did in fact order her a bouquet for Mother's Day as well. Called the store and they kept saying that the flowers were on the truck and on the way. I will never order from here again and recommend that no one else does as well. Buyer beware! 

Jessica F. 

on Yelp

14 years ago

Do not ever order flowers from this company. My boyfriend had tried to send me flowers to my work that were to be delivered by 3pm on a Thursday as a surprise. The driver called me at 4:10 telling me he had flowers to deliver for me and if I could wait for them another 45 minutes. I told him no and why was he calling me and not the person who ordered them. He just said he didn't know because it was through FTD. They were then delivered on Friday. My front office told him I wasn't in the office for the day and he left them an... read more