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174 Lexington St, Waltham, MA, 02452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Waltham's Florist is by far the very best florist for every occasion! Their flowers, arrangements and staff are outstanding!!! They never disappoint and always aim to please. They did all the centerpiece arrangements for my daughters baby shower and they were spectacular and made the whole room so bright and happy Huge kudos and shout out to Jimmy and his whole staff! Thank you so much for the gorgeous centerpieces!
Business response:
Hello Donna B, Thank you so much for your 5 star review. Thank you for uploading photos, they look great. We always want to give great customer service and look forward to assisting you in the future. :)
I have now used Waltham's Florist on 2 occasions; once for a Christmas arrangement and once for a sympathy arrangement. Both arrangements were extraordinary! The customer service from both Silicia and Jimmy was above and beyond!! Being from New York, having a local florist in Waltham that is a pleasure to deal with is so nice. I would recommend Waltham's Florist unequivocally and without hesitation!!!!
Business response:
Abyna Z, thank you so much for your 5 star review. Glad you been happy with your two shopping experiences with us :) We look forward to assisting you in the future as well.
Waltham's Florist takes customer service to the next level. I placed a same-day order for my cousin's 25th wedding anniversary online and, unfortunately, received a call to inform me that the flowers that were included in the arrangement I chose weren't available. I was asked what about the arrangement I liked (color, aesthetics, structure, tone) so that the designer could create something for me to ensure I got exactly what I wanted. Following that call, I got another call from the designer herself to walk me through wha... read more
Business response:
Samantha G, thank you so much for your 5 star review. Glad you been happy with your shopping experiences with us :) We look forward to assisting you in the future as well.
Super friendly and helpful service and really nice flowers. I'll be back! Plus they deliver to nearby towns. And learned that a penny in a tulip vase keeps them standing straight.
Business response:
Phil S, thank you so much for your 5 star review. Happy that you were satisfied with the tulips and the penny trick. :) We look forward to assisting you in the future as well.
Honest - if you haven't every ordered flowers and experienced world class product - world class service - and world class appreciation for your business - then you haven't tried using Jimmy and his team. I'm a University Professor in Indiana teaching business. I have used examples of Waltham Florist in my entrepreneurship and strategy classes with students about "how to do things right." I RARELY right reviews. Frankly, I'm typically cynical. My mother lives in the Waltham area (Weston). Jimmy and the team really do take ... read more
Business response:
Dave H, thank you for your 5 star review. Happy that you were satisfied with the flowers we sent to your mom. :) We look forward to assisting you in the future as well.
This florist is AMAZING! I plan to use them again and again (if they will take my business)! (I was not easy to deal with in my opinion). I bought a dear friend a bouquet for such a sad time in her life- I spoke to Michael directly to design a delivery of flowers- who made the most gorgeous arrangement that I think I have ever seen. It was even more stunning than I could have imagined. Also, my friend told me that she spoke to someone at the store and she had a lovely conversation with the person (not sure who it was)- the ... read more
Business response:
Anna H, thank you so much for the amazing 5 star review. We're excited to hear all the wonderful feedback regarding your order. :) We appreciate you giving us the opportunity. Glad your friend loved the flowers. Our goal is to give great customer service and deliver an amazing product every time. We look forward to assisting you as many times as you will allow us.
Top notch on every front. Waltham's Florist was my 3rd call to local florists that deliver to the area I needed a bouquet to go to, and boy am I glad I struck out on my first two calls to other florist shops. I called Waltham's Florist and spoke to 'Jimmy'. He was polite, professional, attentive and accommodating to my special request (I needed to send the recipient a message that was much longer than would fit on the small card that usually comes with bouquets). Anyway, I got a delightful call back from our client immedia... read more
Business response:
Nacho A, thank you so much for your 5 star review. We're excited to hear all the wonderful feedback regarding your order. :) We appreciate you giving us the opportunity to show you what we can do. Glad your client loved the flowers. Our goal is to give great customer service and deliver an amazing product. We look forward to assisting you and all your clients in the future.
I called at 4:45 on a Friday afternoon and was told that delivery service was done for the day. I explained that I wanted a local delivery for my wife who just completed her job and I knew where her coworkers were taking her. Quick, "Hold on." Someone got on the phone and made my day! Beautiful simple arrangement delivered, made my wife cry! I won. Thanks guys!
Business response:
Evan S, thank you so much for your 5 star review. We're excited to hear all the wonderful feedback regarding our design and service. It means alot to us as we always want to give great customer service and deliver a great product. Glad we're able to assist with flowers to your wife. We look forward to assisting you in the future. :)
I have used Waltham's florist several times including yesterday, they always come through and the pricing is reasonable. The other reason i go in there is they are always happy to help me and are pleasant to deal with. I was telling my daughter about this place, and she conveyed to me that when she was 11 her and her friend walked in there to get flowers for our new neighbor. On their own the collected spare change from the houses and showed up at the counter with a zip lock bag full of change. The clerk told them to keep t... read more
Business response:
Cj M, thank you so much for your 5 star review. We're excited to hear all the wonderful feedback regarding your orders. This has been our best review and was very touching for us. We printed it out for our team to see. So they can understand why we aim to please and are big on customer service. We look forward to assisting you and your daughter in the future. :)
Waltham's Florist & Flower Delivery has a 4.9 star rating with 702 reviews.
Waltham's Florist & Flower Delivery is closed now. It will open tomorrow at 9:00 a.m.