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Greenbrier Florist
- Florists
- Chesapeake, VA
About this business
Location details
1813 Greenbrier Pkwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I ordered the Teleflora's Sunny Smiles bouquet for Valentine's Day. I ordered on Thursday for a Saturday delivery. The ordering process went smoothly and received an order confirmation shortly after. The order process warns me of their substitution policy and I accepted without thinking about it much because I understand some flowers may not be available. I assumed the end product no matter the substitution would be similar in quality according to the picture on their website. Well, I went over to my girlfriend's and notice... read more
They didn't come close to what was ordered online. Sure they claimed to fix it and bring the corrected flowers.....,Worse. Proof in the pictures
My niece paid $ 90.00 for a fruit and candy (candy was to be dark chocolate only) basket to be sent to me in Chesapeake General. For that $90 she got 1 pineapple, 2 oranges, 6 apples, 2 milk chocolate candy bars and 2 small packages of Famous Amos chocolate chip cookies. When questioned about it was told that was a very good basket and she got her moneys worth. I did not know cheap cookies, milk chocolate and a few apples cost so much in Chesapeake, Va. I need to go into the food business for those prices! This is one place ... read more
was supposed to receive flowers on my birthday. got a voicemail saying the florist couldnt find the house. called the florist to verify the address and asked that the arrangement be left at the front door, that we were going out to dinner. florist said fine. got home and the delivery person had left a note on the door saying they tried to deliver flowers but no one was home (no kidding!!!). called the florist again, left a message. no one returned my call. VERY DISAPPOINTED and would NOT recommend this florist at all. obviou... read more
Using 1-800-Flowers, I ordered an arrangement for my wife since I was away on her birthday in mid-November. It was delivered by Greenbrier Florist, and when I got home a day later, it was already looking like foo-doo. My wife took the arrangement back the next day, and they freshened it, but a few days later it was a toss-out again. I've just discovered that a friend had a similar experience last week -- same 1-800-Flowers, same sort of crappy wilting arrangement, but this time they wouldn't even do anything about it. I'... read more
After a horrible experience with this florist last week (Mother's Day), I will never ever be using their services! I ordered my mother flowers to be delivered on the Saturday before Mother's Day. I then realized they needed to be delivered the day before, and needed to contact the florist to make that change. I sent a quick email to their email address listed on their web site, and it bounced back. No valid email address? That's unprofessional. I then called the florist and received someone's voice mail. I left a nice, polit... read more
Received flower arrangement ordered from out of town. Flowers were wilted, some petals cracked dry and falling off. Brought flowers into owner to show the poor condition. Owner agreed to re-deliver next day. Re-delivered flowers were not the original order and arrangement was considerably smaller. Although an effort was made to correct the problem, it fell short. Not impressed.
Terrible Service! I called and ordered flowers for my fiancé and they didn't make the delivery on time. They knew the delivery was going to be late but didn't feel the need to notify me. Instead they showed up late and then called my fiancé to pick them up! I found out about all this called them and they thought a simple sorry would cut it. Completely unacceptable!
Greenbrier Florist of Chesapeake did not send anything close to the flowers ordered using Teleflora, the Cotton Candy Deluxe, but sent some Wal-Mart looking daisies and not roses. I can send the picture. A full refund is expected, and I have not heard yet from Teleflora about my refund,a nd after inquiring four times. The owner, Jackie I believe, said she coudln't really care what I told Teleflora, and that they had 2,000 orders. Nice customer service and attitude. Ridiculous. Never again.
Frequently asked questions about Greenbrier Florist
How is Greenbrier Florist rated?
Greenbrier Florist has a 4.6 star rating with 1,341 reviews.
When is Greenbrier Florist open?
Greenbrier Florist is open now. It will close at 6:00 p.m.