Westerville Florist

Cathy B. 

on Yelp

13 years ago

Yelp needs to change their reviews so that you can't even do one star. Honestly, I could not believe what happened with this florist. I ordered flowers for my mother-in-law to be delivered on my ex-husband's birthday, because he died recently, and my son wanted them sent to his grandmother instead of the cemetery. I used a local florist to place the order. Westerville called me, the person who placed the order, and asked for my mother-in-law. When I said I wasn't her, I asked if this was in regards to the floral arrangeme... read more

Jonathan E. 

on Yelp

14 years ago

Rude, late, and unprofessional. -1 for sending me an email notification (through Teleflora) on Monday telling me that my flowers were "hand-delivered." Lies. -1 for being rude with my girlfriend and her family when they called after the first delivery attempt failed (Monday) -1 for not attempting to deliver the next day (Tuesday) -1 for being rude to me when I called on Tuesday (I spoke with Dory). Another -1 for making up a story (lie) explaining why they didn't attempt to deliver. Yet another -1 for making me ask 4 ... read more

Jenny B. 

on Yelp

15 years ago

I love to support locally owned businesses. So I visited Westerville Florist and will never visit them again. I would rather use 1-800-flowers. I don't mind paying a little more for great customer service, but when the owner is rude and you know you can get it cheaper online...my advice..get it cheaper online. I walked in and waited several minutes before someone even came out to talk to me and when someone finally did come out to greet me, which I found out was the owner, she made me feel like I was wasting her time becau... read more

Alexandra C. 

on Yelp

16 years ago

Stay away from this place. My boyfriend ordered me flowers to be delivered on a specified day and I was not home to pick up the flowers. So I called them back and was told by the alleged owner that I was not home and my neighbors were not either......so they would deliver tomorrow. (Who tries to leave packages with the neighbors?") When I asked why was it not left with the leasing office. She got really angry and started yelling and said it was protocol to try and leave it with a neighbor instead. All my deliveries we... read more