Westerville Florist

Margaret G. 

on Yelp

8 years ago

I have only had one experience and I will not go back. I ordered a floral arrangement which cost approximately $50. I saw the arrangement and it had very few flowers (daisies and roses). Additionally, the arrangement wasn't "arranged". All the daisies were on top and the roses were at the bottom. I called and spoke to the owner and all he said was "ok". Overall, not a good experience. 

Fran R. 

on Yelp

9 years ago

My son ordered me flowers for Mother's Day from Pro Flowers, he picked out a beautiful design that he thought I would like, it came on time from Westerville Florist. This arrangement cost him $70, he had a $10 off coupon also, so basically this arrangement was to be worth $80. When it arrived, it was nothing like the picture, I called once in the morning and once in the afternoon, the manager would not budge on correcting this arrangement even when I said I would exchange it. I wasn't trying to get 2 arrangements. This d... read more

Christine S. 

on Yelp

9 years ago

Terrible. My husband got a Valentines Day flower arrangement delivered to my work. It was supposed to have 3 balloons and it only had one balloon which was taped to the card and not even blown up. The flowers were already starting to wilt. It looked awful. My husband called about it and they apologized for not "blowing up the balloon" Seriously??? they said they could not get a refund due to it was ordered from another site. We will never use this agency again and will be posting a complaint to the original site. 

Jan W. 

on Yelp

10 years ago

I ordered a bouquet off their website for my mom for Mother's Day. Apparently the flowers were not very fresh and the water looked dirty/cloudy. My cousin called to let the shop know that they were disappointed with the arrangement and whoever answered the phone basically said "oh, okay" and hung up. Will never order from this shop again. 

Sarah S. 

on Yelp

10 years ago

Terrible customer service. Purchased a flower arrangement for a birthday for 80.00 and it died in 4 days. I went back in to them and they would not do anything stating that the flowers die. I understand that's but in 4 days. Wouldn't replace or help in any way. I will never go there again 

Cyndi B. 

on Yelp

11 years ago

I wish I would have checked yelp before using them. Ordered flowers for a funeral and they never arrived. How sad for the family. We called them and they said they accidentally deleted all our info after we hung up.. Are you kidding me? I predict they go out of business within 12 months, shame on them. 

janet E. r. 

on Yelp

12 years ago

I will start out by saying I have never been embarrassed before by any floral arrangement in my whole life....until now!!!! So bad was the arrangement that I emailed the owner, who wants to show me invoices PROVING that my flowers were fresh. They were not fresh; the arrangement was OLD, and he cannot prove that away, nor my embarrassment when my husband and I saw it!! 200 hundred bucks wasted. He did not offer a cent back, and now I would refuse I think, for I will take Mike to court, this I pledge in writing. The fune... read more

Christie H. 

on Yelp

12 years ago

I will start by saying- that I have NEVER in my life been so embarrassed or ashamed of a floral arrangement sent to a grieving colleague. I ordered a 'beautiful' arrangement of sunflowers to be sent to the receiving/viewing of a colleagues father. They were supposed to be warm, inviting and hopefully add some happiness to an otherwise sad event. When I arrived last night at the viewing, I was curious to see how beautiful the flowers were. What I saw, was so shameful, I wanted to remove the card so that our colleague didn'... read more

Katie C. 

on Yelp

13 years ago

Please go to another florist in Westerville to receive decent customer service! I wish I had read the reviews here before calling them. I was looking for a local florist that delivered same day, and came across their website. I found an arrangement that I liked and called to place my order. I was in a good mood and not in a hurry. The lady that answered the phone sounded annoyed that I called. The entire "conversation" (if you can call it that) she was simply rude as if she couldn't believe I was calling her flower shop to o... read more