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Teleflora
- Business Services
- Los Angeles, CA
About this business
Location details
11444 W Olympic Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to surprise my daughter flying in from ******* on the 4th of July so I ordered a bouquet and I asked for fresh peonies and white hydrangeas, her favorites and they delivered something beautiful. The flowers lasted a good week and looked lovely on the airport pickup stand she shared. My only small gripe is the delivery was about 30 minutes late, which had me a bit worried.
Business response:
Hello Aaliyah,Thank you so much for your thoughtful review and for choosing Teleflora to help celebrate such a special moment with your daughter. We're truly glad to hear that the bouquet was beautiful and lasted wellits always our goal to deliver fresh, stunning arrangements that create lasting memories.We understand how important timing can be, especially for a surprise like yours. While we do not guarantee exact delivery times, we sincerely regret any worry the delay may have caused. We appreciate your understanding and h... read more
Instead of the basket of plants I ordered for a funeral, my family received sprigs of a plant and cut flowers stuck into green florist foam. I wanted to give each of my cousins a plant to remind them of their mother, so this was not satisfactory. Initially, Teleflora offered me a 25% refund and 25% future discount. When I spoke with a supervisor, I received the full refund I wanted and an apology. They had received a complaint about the local florist previously. I am happy with the outcome, but very upset about the cheap bas... read more
Business response:
Dear ****,Thank you for bringing this matter to our attention, and please accept our sincerest apologies for the disappointment and distress caused by the arrangement delivered for your family members funeral. We understand how important it was for each of your cousins to receive a lasting tribute, and we deeply regret that the arrangement did not meet your expectations or reflect the sentiment you intended.We take your feedback seriously and are actively reviewing the performance of the local florist involved. Teleflora is ... read more
ordered a floral spray online from Toronto to be delivered to a funeral home in Quebec. It arrived on time and was apparently big and beautiful but I was mistakenly informed a few days later that it didn't arrive. I contacted Teleflora and they handled the whole misunderstanding very well. The phone representatives I spoke with were all professional and pleased to assist me. I'm very pleased with this experience.
This was my second or third time using. I find Teleflora to have great products and service. Thank you!
I used Teleflora for 2 different deliveries! I absolutely LOVE the fact that I could order the arrangements the day before and they were arranged and delivered by local florists in a timely fashion! I also LOVE the fact that I was able to use my Fingerhut Fetti account to pay for them! I wasn't sure if the recipients would be home and since they were both surprised AND in different states if they would leave them on the doorstep or if they would send them back; so I absolutely LOVED that they left them on the doorstep! Both ... read more
Business response:
<p>Hello ******,</p><p>We are so happy to hear about your positive experiences with our services! We will definitely let the local shops know of your satisfaction. Thank you for sharing!</p><p>Thank you,</p><p>**********************</p><p>Teleflora</p>
Took the time to find a purple pot and green plant, and recipient received a pink pot and pink plant. She likes it but was supposed to be purple for a reason.
Business response:
Hello *******,I sincerely apologize that the recipient did not receive the correct color of plant/container. We understand the significance of delivering the product that you carefully selected to convey your sentiments, and we deeply regret not meeting your expectations. To address this inconvenience, I have processed a full refund back to your original form of payment. Please allow 2-10 business days for your financial institution to reflect this on your statement.Additionally, I have included a 30% discount for your futur... read more
Most reasonably priced and beautiful arrangements. Easy ordering and delivering day choices.
My order has not been fulfilled yet but I chose this company because they had what I was looking to send.
I ordered sympathy bouquet for my beloved Aunt from TELEFLORA, I have used them several times and delivery and cost seemed and ease of website seemed good. I received a thank you in a couple of days from my younger cousin who texted with a pic of bouquet, and to my surprise it wasnt what I ordered not even a little bit. I called customer service immediately and got what I considered to be something that the *** was quite used to saying, they are sorry and will refund 25% of purchase and give credit for 25% off next purchase.... read more
Frequently asked questions about Teleflora
How is Teleflora rated?
Teleflora has a 2.7 star rating with 2,167 reviews.
When is Teleflora open?
Teleflora is closed now. It will open tomorrow at 9:00 a.m.