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Forest Hills Florist

4.8
  • Flowers & Gifts
  • Garner, NC

About this business

Consumer GoodsFlowers & Gifts

Location details

1325 5th Ave, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 3:30 p.m.
Wed9:00 a.m. to 3:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.8610 reviews
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Paul J.'s profile image
Paul J. 
rating
10 years ago

I've used Forest Hills Florist for many years. They're a small family run shop. They always order what i need if they don't have it. Sometimes I may only go into the shop once in a year's time, and they remember me and what I usually order. In fact, they even order the special flowers my wife likes on Valentine's day in advance before I even talk to them. 

Tracie B.'s profile image
Tracie B. 
rating
11 years ago

My all time favorite florist! They did my wedding in 2000 and I have used them every time I need flowers since then. Amazing red roses. Never had a bad arrangement. 

Trudi K.'s profile image
Trudi K. 
rating
2 years ago

The flowers are pretty, love the vase more. Flowers are quite different from what was ordered. 

alan w.'s profile image
alan w. 
rating
2 years ago

I ordered the bouquet you see here. The difference is incredible. They are smooshed and barely look the same. For the money paid, I would think more care would be taken to make them look as good as possible. 

Mickey O.'s profile image
Mickey O. 
rating
2 years ago

I ordered a flower/vase arrangement and what the person received is a completely different arrangement and vase - not worth the $85 that I paid including the tip to the florist and driver. Not one single flower is similar to what I purchased. I find this to be a complete lack of integrity. I sent an email to the florist with my concerns and have not received any response. I do not recommend this florist. If you want your loved one to receive an arrangement you pick and pay for, this is not the place! 

Business response:

We’re sorry to hear that the arrangement did not meet your expectations, Mickey. We use the freshest in-season blooms, which can result in some floral substitutions to ensure the quality is maintained. If you could call us at (919) 772-6234 or email us at fhflorist@att.net, we’d like to understand more about your experience so we can address the issues you experienced. 

Deidre H.'s profile image
Deidre H. 
rating
3 years ago

I ordered an arrangement to be be delivered on Friday the 12th and mistakenly gave the wrong address which doesn't exist. They said it was delivered when it wasn't. When it was finally delivered today the 15th what was delivered was an embarrassment. I wish I could post what I ordered versus what I actually received. 

Business response:

Hi Deidre, this is not the experience you should ever expect from Forest Hills Florist. We always want to make sure your order experience is as seamless as possible. We'd like to look into this further. Please reach out to us at +1 (US) (919) 772-6234 or email us at fhflorist@att.net so we can connect with you directly. 

Marcie B.'s profile image
Marcie B. 
rating
3 years ago

Had a small issue with flowers, called and person was rude. Manager called back and was better, they brought more flowers but wanted the old ones back(which I thought was strange. I happen to be gone for a few minutes when they delivered the new flowers and they called and insisted on coming back right away to get the old ones and kept calling to ensure they were going to get the old ones back. it just ended up being a not so pleasant experience after spending so much on flowers. 

Business response:

We apologize for the issues you had with your order and any unprofessional service you received, Marcie. We strive to provide an excellent experience and hand-deliver the absolute best arrangements to make sure you're getting the most value out of your money. If you could call us at (919) 772-6234 or email us at fhflorist@att.net, we’d love to discuss this further and address the matter. 

Becky H.'s profile image
Becky H. 
rating
5 years ago

I often send flowers to other parts of the country for friends. When I've found an awesome florist, I work with them regularly because I'm confident that my friend will get exactly what I'm expecting them to get. They also send out an email with a photo of the actual bouquet saying that it was delivered. I never got an email confirming that it was delivered and while it's not a horrible bouquet it certainly isn't what the photo looks like especially since I paid for the highest upgrade - the deluxe! The description onli... read more

Cynthia S.'s profile image
Cynthia S. 
rating
5 years ago

I received flowers from this company. Instead of get well wishes I received condolences from a corporation. I felt bad for the ppl that should have had my flowers. When I reached the florist they put me on hold for over 15 Minutes and think it is really no big deal and I should just be ok with this. As far as the flowers being much smaller than the photo my sister sent me well my sister and stepmother did not buy the nicer package. I only received 2 roses in my display because that was all she paid for. never mind what she... read more

Frequently asked questions about Forest Hills Florist

How is Forest Hills Florist rated?

Forest Hills Florist has a 4.8 star rating with 610 reviews. 

When is Forest Hills Florist open?

Forest Hills Florist is open now. It will close at 3:30 p.m.