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Angie's Flowers
- Florists
- El Paso, TX
About this business
Location details
1506 Lee Trevino Dr Ste A2, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
angies was referred to me from a relative in El Paso. i used them on friday for mothers day. unfortunately what they advertise is not what they send. i ordered a flower arrangement called"cotton candy" - i didn't get cotton candy. i got an arrangement that didn't remotely resemble what i paid for. the arrangement i ordered had roses, various greenery and other quality flowers. what i got was an arrangement with basically carnation looking flowers and only two colors. disappointed- adrian
Horrible customer service and ruined my wedding bouquet I wanted to preserve-something that can sadly never be re-done. The first time I picked up my preservation box, they had added many items I did not ask for into the box and glued onto my bouquet. While that may have been with good intentions, I am a plain person and frankly it just didn't look like my bouquet I got married with anymore. They were cooperative and sent it back to have the items removed. When I went to pick it up the second time, there was mis-matched ribb... read more
Business response:
Dear Jayme Andrea, Our customer's satisfaction is our number one priority. We apologize for the inconvenience this experience may have caused you. The first time you dropped off your bouquet, our designer added a gift as a token of appreciation. She added a pin to the handle of the bouquet. After you asked us to remove it, we simply took off the pin. We would like to point out that we didn't change the color of the ribbon. When we hand tie bouquets the ribbon flips over alternating with each knot. One side of the ribbon i... read more
Yeah, don't order from here. I should have known right from the start when I first called to place my order. The price on the website said one price and they told me it was wrong. It was actually $10 more. So, right out of the gate they are misleading people with lower advertised prices. I mentioned it to the sales person on the phone and she just said it was just wrong. No time to argue for $10 Bucks. I ordered a dozen roses with a vase for delivery a day before Valentine's Day. Roses arrived on time but within hours, 2 ro... read more
Business response:
Dear Bob, We apologize for the inconvenience this experience may have caused you. Unfortunately, there was some misunderstanding. We called you and offered to pick-up and replace the first bouquet and that offer was declined. We then offered store credit and that was also declined. Our customer's satisfaction is our number one priority, we'd like to communicate with you again if possible. Again, we apologize for the misunderstanding and we hope that you reach back out to us and that you consider our company in the future.
My boyfriend ordered an arrangement from here to have delivered to my work on Tuesday Feb 14th, 2017 and they never did. He then called and they told him flowers were "out for delivery" and would be delivered later that evening to my house.- Again they never arrived. Next day he called them and they told him the same thing- out for deliver. This time they arrived at my work- yep a whole day late. (was special occasion obviously). What was their solution you ask? box of cheap $3 dollar chocolates- not to mention I do not eat ... read more
I will NEVER use this florist and made it clear to my sender to never use them again. I received a floral arrangement early in the morning only to be told that it was the wrong floral arrangement that had been delivered to me. So the driver came and picked them up from my work and said somebody would be by with the flowers that i was supposed to get. A couple of hours later i got an arrangement with wilting flowers and an arrangement that was very obviously rushed. Needless to say, all of the romance was completely taken out... read more
I've ordered flowers from Angie's for years for my family. I live in California and I wanted to send my brother and his wife a beautiful bouquet to honor their 25th wedding anniversary. I ordered a week earlier an arrangement called "Seaside Oasis" and even ordered the deluxe version, to make it a bit more special. The arrangement included dahlias which my sister in law loves. To my disappointment, the flower arrangement did not resemble what I ordered. Not only did they overcharge me, they substituted the dahlias for gerber... read more
Business response:
Cecilia, We are very sorry you were not completely satisfied with the arrangement you ordered. Sometimes we have to make substitutions due to the seasonal nature of certain flowers. We did offer you a 50% discount for the inconvenience to try and remedy the situation. We would be very sad to lose a loyal customer such as yourself, please feel free to call us if you would like to discuss the matter further.
We ordered a Mother's Day flower arrangement and flowers arrived wilted and dieing. Unbelievable that these people would even have the nerve to deliver this kind of garbage. Flowers not as described on photo. Wow!
Worst place ever!! received the wrong flowers as a gift and called them to see what could be done. Was told that since order was placed online they could not guarantee they even had the arrangement in stock. How can you say on your website you are a proud member of teleflor then be dismissive when an order is incorrect. Ordered a purple tulip arrangement through their site and was delivered white ones and was told nothing can be done. Would never recommend this place to anyone. They can't even take ownership or offer to fix ... read more
After spending over 200 on flowers for my wife and promised to have them delivered by 4pm. Angie's flowers failed to deliver on their promise. The flowers didn't get there until 445, my wife would not have gotten them unless I ruined the surprise by calling here and telling here there was a delivery for her coming. They also FAILED to deliver the chocolate covered strawberries that were ordered , thanks for ruining a surprise moment. I would NOT recommend to anyone
Frequently asked questions about Angie's Flowers
How is Angie's Flowers rated?
Angie's Flowers has a 4.6 star rating with 1,740 reviews.
When is Angie's Flowers open?
Angie's Flowers is closed now. It will open at 10:00 a.m.